8/10 Good
kenneth
Aug 14, 2025
great staff at check-in young girl named Tanika very pleasant - concierge very friendly and helpful- only disappointment was quirky elevators - was staying on the 27th floor of 29 - took elevator once from lobby up to the 27th floor -stopped at 6th floor picked up 2 guests the went back down to lobby - tried again -stopped on 2nd floor - then went back down to lobby- tried 3rdtime stopped on 11th floor picked up a guest and went down to lobby -finally after 4th attempt reached 27th floor - and the one and only elevator to rooftop bar and grill not clearly marked-myself and other guests had difficulty getting there - ice machines are suppose to be located on every 3rd floor -yet nothing on the 27th ? tried to call front desk from my room asking about ice machine - but house phone had no dial tone-so had to take quirky elevator back down to front desk to inquire where to find ice- finally concierge gave us a bag and were unaware no ice machine on the 27th floor which is divisble by 3 ?
kenneth
Stayed 1 night in Aug 2025