See all properties

Citadines Connect Fifth Avenue New York

3.5 star property
3.5-star hotel near 5th Avenue

Choose dates to view prices

Photo gallery for Citadines Connect Fifth Avenue New York

Front of property
Property entrance
1 bedroom, hypo-allergenic bedding, down comforters, in-room safe
Lobby sitting area
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
15 West 45th Street, New York, NY, 10036
  • Place, Rockefeller Center
    ‪5 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

View all photos for Premier Room with Two Double Beds

Premier Room with Two Double Beds | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Premier Room with Two Double Beds

8.0 out of 10
Very good
(124 reviews)
  • 185 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Room amenity

Premier Room, 1 King Bed

8.2 out of 10
Very good
(122 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Accessible

Room amenity

Premier Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(9 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Lobby lounge

DoubleTree by Hilton New York JFK Airport

Queens
  • Free airport shuttle
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very Good, 927 reviews
$199 nightly
The price is $232
Oct 19 - Oct 20
Total with taxes and fees
DoubleTree by Hilton New York JFK Airport

About the neighborhood

New York

Heart of New York.Within a 10-minute walk of this Manhattan hotel, you'll find 5th Avenue and Rockefeller Center. Bryant Park and Times Square are also within half a mile (1 km).

What's nearby

  • Rockefeller Center - 5 min walk - 0.3 miles
  • Bryant Park - 5 min walk - 0.3 miles
  • Grand Central Terminal - 6 min walk - 0.4 miles
  • Times Square - 6 min walk - 0.4 miles
  • Broadway - 6 min walk - 0.4 miles

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 5 min walk
  • John F. Kennedy Intl. Airport (JFK) - 53 min drive

Restaurants

  • ‪Matto Espresso - ‬2 min walk
  • ‪Sozai - ‬1 min walk
  • ‪Megan’s Bar & Kitchen - ‬1 min walk
  • ‪Wendy's - ‬2 min walk
  • ‪Ippudo - ‬3 min walk

About this property

Citadines Connect Fifth Avenue New York

3.5-star hotel near 5th Avenue
WiFi is free in public spaces. You'll find a 24-hour business center on site. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Citadines Connect Fifth Avenue New York.

This 3.5-star New York hotel is smoke free.

  • 124 guestrooms or units
  • 22 levels
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
Citadines Connect Fifth Avenue New York offers 124 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

Similar properties

Exterior

Sheraton New York Times Square Hotel

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
3.7 out of 5, Good, 4,871 reviews
$245 nightly
The price is $285
Oct 19 - Oct 20
Total with taxes and fees
Sheraton New York Times Square Hotel

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Grab bar in shower (32 inches high)
  • Hand-held showerhead
  • Lever door handles
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (29 inches high)

Room amenities

Entertainment

  • LED TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.69 per accommodation, per night
  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited).

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Holiday Inn Express Hotel New York City Fifth Avenue
Hotel Central Fifth Ave
New York City Fifth Avenue Holiday Inn Express
Holiday Inn Express Fifth Avenue
Holiday Express New York City Fifth Avenue
Holiday Express Fifth Avenue
Hotel Central Fifth Ave New York
Central Fifth Ave New York
Central Fifth Ave
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Hotel
Citadines Connect Fifth
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn Express New York City Fifth Avenue
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Avenue New York New York
Citadines Connect Fifth Avenue New York Hotel New York

Frequently asked questions

How close is Citadines Connect Fifth Avenue New York to the airport?

Citadines Connect Fifth Avenue New York is 9.4 mi (36-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Citadines Connect Fifth Avenue New York?

As of Oct 2, 2025, prices found for a 1-night stay for 2 adults at Citadines Connect Fifth Avenue New York on Oct 5, 2025 start from $199.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Citadines Connect Fifth Avenue New York have an airport shuttle?

Airport shuttle services are not available at Citadines Connect Fifth Avenue New York.

Does Citadines Connect Fifth Avenue New York offer free breakfast?

Citadines Connect Fifth Avenue New York does not offer free breakfast.

Is there a casino at Citadines Connect Fifth Avenue New York?

No, there is no casino at this hotel, but Resorts World Casino (21-min drive) is nearby.

What time is check-in at Citadines Connect Fifth Avenue New York?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. A fee applies for early check-in.

Is there free parking at Citadines Connect Fifth Avenue New York?

Free parking is not available at this hotel.

Does Citadines Connect Fifth Avenue New York have a pool?

Citadines Connect Fifth Avenue New York does not have a pool.

Does Citadines Connect Fifth Avenue New York have a spa?

There are no spa services available at this hotel.

How close is Citadines Connect Fifth Avenue New York to downtown New York?

Citadines Connect Fifth Avenue New York is 3.3 mi away from New York.

Reviews

Citadines Connect Fifth Avenue New York Reviews

8.0

Very Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 747 out of 1635 reviews
Rating 8 - Good. 428 out of 1635 reviews
Rating 6 - Okay. 239 out of 1635 reviews
Rating 4 - Poor. 99 out of 1635 reviews
Rating 2 - Terrible. 122 out of 1635 reviews

Reviews

10/10 Excellent

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! The hotel is in an unbeatable location, just steps from Times Square and easily walkable to countless restaurants, shops, and attractions. The staff was friendly and the room was clean and comfortable. Perfect spot for exploring the city!
Stayed 1 night in Jul 2025

2/10 Terrible

Martyne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful!!!

After filling out lots of booking details online, as requested, the check-in was slow and tedious. Even though we asked for a room in a higher floor, we were given a mezzanine room, one floor above the lobby. What was terrible about it is that it's a working floor, with the hotel laundry and maid carts banging around at all times of day, and more banging at night when laundry is happening. Also, maids would congregate in front of our door and chat loudly to overcome the ambient noise. Worst room we've ever gotten in our travels, which are extensive. It should not even be rented out to paying guests.
Stayed 2 nights in May 2025

6/10 Okay

Anasuya, Furlong

Rooms were smaller than pictures.
Stayed 2 nights in Jun 2025

4/10 Poor

Danmei

Stayed 1 night in Jun 2025

8/10 Good

Clarence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Shamice

Traveled with family and small children
Very nice place, but nothing in the unit as a refrigerator or microwave. The charge was just to much. But a beautiful hotel
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Rooms are efficient if small. Issues with our room not quite being ready. Room was small but clean.
Stayed 1 night in Jun 2025

6/10 Okay

Ana

Traveled with family
Liked: Cleanliness, staff & service

Great location but highly priced for condition

Great location, the room was a bit dated and poorly mantained (specially the bathroom) Air conditionig really noisy. Just 3 towels for 4 people. The water in the shower kept coming on and going off every 1 or 2 minutes. The beds really comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Jasmin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Ilene, Valley Glen

Traveled with family
Liked: Cleanliness
The location was perfect for us. It’s close to theatres and shopping; plenty of great restaurants, dine in and grab and go, if you just walk a block or two left and right of the hotel. It the rooms are small, our air conditioner do noise we couldn’t sleep and service I.e. housekeeping was sub-par. For a quick in an out of NY it’s instant. For any longer term, I’d keep looking.
Stayed 2 nights in Jun 2025

8/10 Good

Razak

Traveled with partner
Liked: Amenities
Very central hotel just off 5th Avenue. Some small gripes: the room lacked light (just one wall and one small table lamp) and the in-room safe battery was low so many tries needed to unlock the safe.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joncarlos

Stayed 1 night in May 2025

10/10 Excellent

Sepideh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The employees are really helpful. Our room was very clean and nice. Great amenities. Great location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jackie

Liked: Property conditions & facilities
Great location
Stayed 4 nights in Jun 2025

10/10 Excellent

Julie, Summerville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent small hotel on upper east side near Radio City and theatres
Stayed 2 nights in Jun 2025

8/10 Good

Laheera

Traveled with partner
Liked: Staff & service, property conditions & facilities
Everything was wonderful except for the breakfast They Could use more thought into it
Stayed 2 nights in Jun 2025

10/10 Excellent

Audrey

Stayed 2 nights in Jun 2025

10/10 Excellent

Marielys

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Loved our time. Hotel was beautiful and clean. The staff was so kind and friendly. Would definitely stay again.
Stayed 2 nights in Jun 2025

6/10 Okay

Kristen

Traveled with family
There are two elevators in the building. Throughout our stay, one of the two elevators was consistently inoperable leading to long lines and wait times to get up and down the floors. On one occasion, we waited over 20 minutes for the elevator on the 20th floor, as well as tried to call the front desk to advise of the issue. Eventually, we, along with another guest who was checking out and had a suitcase in hand, traversed down 20 flights of narrow stairs and squeezed past the hotel cleaning staff with their carts and piles of linen, to get to the ground floor. Upon advising the front desk of the issue, the manager with an air of indifference to the sweat dripping down our brows, chastisingly asked if we thought to call the front desk because perhaps they were not aware (though this had been at least the third day of elevator issues). Zero apology or empathy...
Stayed 2 nights in Jun 2025

4/10 Poor

Elizabeth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not customer friendly. We had several small issues that could have been made right easily but no manager on duty on weekend and staff not empowered to do anything. Our breakfast was moldy but nothing was done. Expedia made it right for us....loyal to Expedia, wont stay at this hotel chain again.
Stayed 2 nights in Jun 2025

8/10 Good

Rower

Stayed 1 night in Jun 2025

10/10 Excellent

Marie

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Tony

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I wish there was a mini fridge in the room otherwise a great place
Stayed 2 nights in Jun 2025

6/10 Okay

Jack

Stayed 2 nights in Jun 2025

10/10 Excellent

RAUL

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was ready at chrck in. Clean and nice room. Excellentl shower and amenities
Stayed 1 night in Jun 2025