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Citadines Connect Fifth Avenue New York

3.5 star property
3.5-star hotel near 5th Avenue

Choose dates to view prices

Photo gallery for Citadines Connect Fifth Avenue New York

Property entrance
Front of property
Property entrance
Hypo-allergenic bedding, down comforters, in-room safe
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
15 West 45th Street, New York, NY, 10036
  • Grand Central Terminal
    ‪6 min walk‬
  • Times Square
    ‪6 min walk‬
  • Broadway
    ‪6 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

View all photos for Premier Room, 1 King Bed, Accessible

Room amenity

Premier Room, 1 King Bed, Accessible

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Room amenity

Premier Room, 1 King Bed

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room with Two Double Beds

Premier Room with Two Double Beds | Hypo-allergenic bedding, down comforters, in-room safe

Premier Room with Two Double Beds

  • 185 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

New York

Heart of New York.Within a 10-minute walk of this Manhattan hotel, you'll find 5th Avenue and Rockefeller Center. Bryant Park and Times Square are also within half a mile (1 km).

What's nearby

  • Rockefeller Center - 5 min walk - 0.3 miles
  • Bryant Park - 5 min walk - 0.3 miles
  • Grand Central Terminal - 6 min walk - 0.4 miles
  • Times Square - 6 min walk - 0.4 miles
  • Broadway - 6 min walk - 0.4 miles

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 5 min walk
  • John F. Kennedy Intl. Airport (JFK) - 53 min drive

Restaurants

  • ‪Tommy Bahama Restaurant | Bar | Store New York - ‬1 min walk
  • ‪Wendy's - ‬2 min walk
  • ‪Mitr Thai - ‬3 min walk
  • ‪Valerie - ‬1 min walk
  • ‪Harvard Club of New York City - ‬4 min walk

About this property

Citadines Connect Fifth Avenue New York

3.5-star hotel near 5th Avenue
WiFi is free in public spaces. You'll find a 24-hour business center on site. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Citadines Connect Fifth Avenue New York.

This 3.5-star New York hotel is smoke free.

  • 124 guestrooms or units
  • 22 levels
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
Citadines Connect Fifth Avenue New York offers 124 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Grab bar in shower (32 inches high)
  • Hand-held showerhead
  • Lever door handles
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (29 inches high)

Room amenities

Entertainment

  • LED TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.69 per accommodation, per night
  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited).

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Holiday Inn Express Hotel New York City Fifth Avenue
Hotel Central Fifth Ave
New York City Fifth Avenue Holiday Inn Express
Holiday Inn Express Fifth Avenue
Holiday Express New York City Fifth Avenue
Holiday Express Fifth Avenue
Hotel Central Fifth Ave New York
Central Fifth Ave New York
Central Fifth Ave
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Hotel
Citadines Connect Fifth
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn Express New York City Fifth Avenue
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Avenue New York New York
Citadines Connect Fifth Avenue New York Hotel New York

Frequently asked questions

How close is Citadines Connect Fifth Avenue New York to the airport?

Citadines Connect Fifth Avenue New York is 9.4 mi (36-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Citadines Connect Fifth Avenue New York?

As of May 29, 2025, prices found for a 1-night stay for 2 adults at Citadines Connect Fifth Avenue New York on Jun 1, 2025 start from $134.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Citadines Connect Fifth Avenue New York have an airport shuttle?

Airport shuttle services are not available at Citadines Connect Fifth Avenue New York.

Does Citadines Connect Fifth Avenue New York offer free breakfast?

Citadines Connect Fifth Avenue New York does not offer free breakfast.

Is there a casino at Citadines Connect Fifth Avenue New York?

No, there is no casino at this hotel, but Resorts World Casino (21-min drive) is nearby.

What time is check-in at Citadines Connect Fifth Avenue New York?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. A fee applies for early check-in.

Is there free parking at Citadines Connect Fifth Avenue New York?

Free parking is not available at this hotel.

Does Citadines Connect Fifth Avenue New York have a pool?

Citadines Connect Fifth Avenue New York does not have a pool.

Does Citadines Connect Fifth Avenue New York have a spa?

There are no spa services available at this hotel.

How close is Citadines Connect Fifth Avenue New York to downtown New York?

Citadines Connect Fifth Avenue New York is 3.3 mi away from New York.

Citadines Connect Fifth Avenue New York Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 651 out of 1439 reviews
Rating 8 - Good. 392 out of 1439 reviews
Rating 6 - Okay. 202 out of 1439 reviews
Rating 4 - Poor. 87 out of 1439 reviews
Rating 2 - Terrible. 107 out of 1439 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
it was clean, well located, and fit the bill
Stayed 1 night in Feb 2025

8/10 Good

abderrahmane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Jess

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

It was OK

The room was clean and comfortable though cramped. The location was great and convenient to theaters, great dining, subway etc. Our room was not cleaned during our stay, despite requesting a refresh, and the free breakfast was so disappointing we didn't bother after the first day.
Stayed 3 nights in Feb 2025

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was overall great
Stayed 4 nights in Feb 2025

4/10 Poor

Jessica

Disliked: Staff & service, property conditions & facilities
I recently stayed at this hotel and was extremely upset with my experience. First and foremost, the service was subpar. The room was much smaller than advertised, and the pictures on the website were misleading. I felt misled and cramped during my stay. Additionally, the safety lock box in my room was not working, which added to my concerns about security. The lobby was overcrowded, making it difficult to navigate and creating an overall uncomfortable atmosphere. The breakfast was another letdown. It was cold and not at all what was promised on the website. To top it off, the staff was rude and unhelpful, which made the experience even worse. I do not recommend staying here and will certainly not be returning.
Stayed 3 nights in Feb 2025

10/10 Excellent

Elizabeth

Stayed 6 nights in Feb 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Brett

Stayed 2 nights in Dec 2024

4/10 Poor

Ian

Stayed 1 night in Feb 2025

10/10 Excellent

Emir

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Libertad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a family on a budget.

Breakfast was a simple continental dropped off at each room. The rooms were spare, tidy, with everything we needed. Close to BWay and Rockefeller Center
Stayed 2 nights in Feb 2025

10/10 Excellent

Natalie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alper

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was better to eat somerhing different in breakfast. We ate everyday the same. This is why I gave 4 star. Hotel location, room condition was perfect. Staff was also helpfull. I will definitely prefer next time..
Stayed 3 nights in Feb 2025

10/10 Excellent

Aurora

Stayed 4 nights in Dec 2024

10/10 Excellent

jerus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

North

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

Yehury

Traveled with family
Stayed 2 nights in Feb 2025

10/10 Excellent

Martha

Liked: Staff & service, property conditions & facilities
Perfect location for the wedding we were attending. Staff was kind and helpful. Rooms are small but were oiut exploring so much it didn’t matter would definitely stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, room comfort
Not the best breakfast but everything else was great
Stayed 2 nights in Feb 2025

10/10 Excellent

Fernanda motta de

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay and the staff is what really did it for us! Awesome hotel!
Stayed 3 nights in Feb 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Lydia N

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is conveniently located within walking distance of everything we were going to. Staff were very welcoming and friendly. I enjoyed my stay.
Stayed 2 nights in Feb 2025