2/10 Terrible
Jake
Traveled with partner
Nov 5, 2025
Staff support was lacking major lacking. I did not receive my deposit back even after house keeping cleared the room was good as all I did was sleep in it. The lady Jeanette at the front desk stated that we needed our receipt to get our deposit back which we had left the paper receipt in the room by the time my boyfriend ran back to the room to go grab it housekeeping had already cleaned the room in the 5 minutes that we had left. We had a picture of the receipt she wouldn't take it and as he was checking for the physical copy I hit my vape in the lobby and she stated that she would not be giving us our deposit back due to me smoking my vape in the lobby. I had apologized as I was standing at the lobby doors and hit it one time. She refused to give us a Management's phone number refused to call management refuse to tell us when management would be back. When my boyfriend came back she stated that she would give us the deposit back even after telling me that we wouldn't receive it because of the Vape but we needed to have the physical copy of the receipt and that she wasn't going to take any digital copies of it. 10 out of 10 would not recommend.
Jake
Stayed 1 night in Nov 2025





























