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4.0 out of 5

"Very nice, clean and easy to find. Me and daughter slept good. Beds are super comfy a d pillows are plush. " More

By a verified traveler on Sat 17 Oct 2020

Hotel Description

3.5-star hotel near Kentucky Exposition Center

Close to airport

You'll find Kentucky Exposition Center and Freedom Hall within a 15-minute walk of this Louisville hotel. Kentucky Kingdom and University of Louisville are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Free self parking, a coffee shop, and a snack bar/deli are also offered.

Free WiFi, MP3 docks

The 588 guestrooms have flat-screen TVs with satellite channels and offer free WiFi and MP3 docks. Room service, coffee/tea makers, and free local calls are also available.

Room, 2 Queen Beds, Balcony (or Patio)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$76* Per night/room Oct 31 - Nov 1

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Crowne Plaza Louisville Airport Expo Center ratings based on 22 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Louisville Airport Expo Center

Everyone (15) Couples (3) Family (2)
5 out of 5
Very nice, clean and easy to find. Me and daughter slept good. Beds are super comfy a d pillows are plush.

Posted by , from Louisville Kentucky on Oct 17, 2020

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Comment from Hotel Management

Oct 26, 2020 by Nona W.

Thank you Stephanie, we are thrilled you had such a good night's sleep!

1 out of 5
Worst hotel stay I have ever had. Check in was at 3pm, I arrived at 7pm to check in and my room wasnt ready, so they moved me to a different room. When i got to the other room it was dirty. It still had crushed chips in the carpet. The AC wasnt working and was 75 in the room. I went to the lobby to tell them and the girl at the desk was overly rude! Stay somewhere elses!!

Posted by , from Louisville, KY on Aug 2, 2020

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Comment from Hotel Management

Aug 10, 2020 by Nona W.

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

3 out of 5

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 2, 2020 by Nona W.

Thank you

5 out of 5
Beautiful pool. Rooms great size, comfortable beds

Posted by on Jan 26, 2020

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Comment from Hotel Management

Jan 29, 2020 by Nona W.

Thank you for the great review, we are thrilled you were able to take advantage of the pool and the comfort of our beds. We look forward to your return visit.

3 out of 5

Posted by on Jan 5, 2020

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Comment from Hotel Management

Jan 6, 2020 by Nona W.

Thank you!

4 out of 5

Posted by on Nov 15, 2019

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Comment from Hotel Management

Nov 18, 2019 by Nona W.

Thank you for the great rating, hope you are able to return again soon.

5 out of 5
Everything was wonderful and peaceful.. I'm really enjoying my stay.

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 9, 2019 by Nona W.

Thank you for the perfect score! we are thrilled you had such a great stay! Hope to see you again soon.

5 out of 5
Everything was great. Clean, friendly, nice, etc. . .

Posted by on Sep 7, 2019

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Comment from Hotel Management

Sep 10, 2019 by Nona W.

Deks, Thank YOU for the great review! We love to hear when we do things right! Hope to see you again soon.

3 out of 5

Posted by on Jul 3, 2019

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Comment from Hotel Management

Jul 5, 2019 by Nona W.

Thank you for staying with us, we do hope to see you again

4 out of 5

Posted by on Jun 25, 2019

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Comment from Hotel Management

Jun 27, 2019 by Nona W.

Thank you for the great score, hope to see you again soon.

About the Crowne Plaza Louisville Airport Expo Center

Location 830 Phillips Lane, Louisville, KY 40209

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. WiFi is free in public spaces. Event space at this hotel measures 50000 square feet (4645 square meters) and includes conference space. A 24-hour fitness center, gift shops/newsstands, and concierge services are also featured at the business-friendly Crowne Plaza Louisville Airport Expo Center. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. Smoking is allowed in designated areas at this 3.5-star Louisville hotel.

  • 588 guestrooms or units
  • 8 levels
  • 50000 sq ft of conference space
  • 4645 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Louisville Intl. Airport (SDF) (3 km / 1.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Crowne Plaza Louisville Airport Expo Center offers 588 air-conditioned accommodations with MP3 docking stations and safes. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Crowne Plaza Louisville Airport Expo Center has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Enhanced food service safety measures are in place.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per day
  • Refrigerator fee: USD 20 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Expo
  • Crowne Plaza Expo Hotel
  • Crowne Plaza Expo Hotel Louisville Airport Center
  • Crowne Plaza Louisville Airport Expo Center
  • Crowne Plaza Louisville Airport Expo Center Hotel
  • Crowne Plaza Expo Center Hotel
  • Crowne Plaza Expo Center
  • Crowne Plaza Louisville Airport Expo Center Hotel
  • Crowne Plaza Louisville Airport Expo Center Louisville
  • Crowne Plaza Louisville Airport Expo Center Hotel Louisville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.