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Crowne Plaza Louisville Airport Expo Center

3.5-star property
830 Phillips Lane, Louisville, KY 1-855-201-7819

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4.2 out of 5
Very good!
See all 27 Travelocity Reviews

"The staff was amazing and extremely helpful with things to do. Including a great recommendation for dinner. " More

By a verified traveler on Mon 21 May 2018

Points Of Interest

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Hotel Description

3.5-star hotel near Kentucky Exposition Center

Near the airport

Within a 15-minute walk of the hotel, you'll find Kentucky Exposition Center and Freedom Hall. Cardinal Stadium and Kentucky Kingdom are also within 2 miles (3 km).

Free shuttle, parking

This hotel features an outdoor pool, an indoor pool, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking.

Free WiFi, MP3 docks

In addition to flat-screen TVs with satellite channels, the 588 guestrooms offer free WiFi and MP3 docks. Room service, coffee/tea makers, and free local calls are also available.

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$93* Per night/room Oct 30 - Oct 31

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Balcony (or Patio)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Louisville Airport Expo Center ratings based on 27 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Louisville Airport Expo Center

Everyone (10) Couples (3) Family (2)
5 out of 5
Everything was wonderful and peaceful.. I'm really enjoying my stay.

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 9, 2019 by Nona W.

Thank you for the perfect score! we are thrilled you had such a great stay! Hope to see you again soon.

5 out of 5
Everything was great. Clean, friendly, nice, etc. . .

Posted by on Sep 7, 2019

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Comment from Hotel Management

Sep 10, 2019 by Nona W.

Deks, Thank YOU for the great review! We love to hear when we do things right! Hope to see you again soon.

3 out of 5

Posted by on Jul 3, 2019

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Comment from Hotel Management

Jul 5, 2019 by Nona W.

Thank you for staying with us, we do hope to see you again

4 out of 5

Posted by on Jun 25, 2019

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Comment from Hotel Management

Jun 27, 2019 by Nona W.

Thank you for the great score, hope to see you again soon.

5 out of 5
We stayed at this hotel due to a conference we attended. We had an amazing time nothing to complain here.

Posted by on Jun 1, 2019

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Comment from Hotel Management

Jun 7, 2019 by Nona

Thank you for the perfect score and wonderful comments, we do love to hear when our guest have a great stay! Hope to see you again soon!

3 out of 5
Ceiling was leaking from the floor above,they did move us to another room when requested. But you could tell it had been leaking for a while.

Posted by on Apr 29, 2019

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Comment from Hotel Management

Jun 13, 2019 by Nona W.

Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff.

4 out of 5

Posted by on Apr 29, 2019

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Comment from Hotel Management

Jun 13, 2019 by Nona W.

Thank you for staying with us, we do hope you are able to return again soon.

4 out of 5
Love the indoor pool! And the hotel was so grand, would love to stay again!

Posted by on Jan 21, 2019

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Comment from Hotel Management

Jan 31, 2019 by Nona W.

We do love to hear when guest have a great time. Hope to see you again soon!

5 out of 5
The staff was amazing and extremely helpful with things to do. Including a great recommendation for dinner.

Posted by on May 21, 2018

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Comment from Hotel Management

May 22, 2018 by Nona W.

Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. I hope your next stay is just around the corner.

5 out of 5

Very nice stay. Rooms were clean and comfortable.

Pros: Nice and clean
Cons: Shuttle drivers
Location: close to alot of sports action
Very nice stay. Rooms were clean and comfortable. Need more drivers for the shuttle. Their was only one driver on saturday night.

Posted by on Nov 20, 2017

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Comment from Hotel Management

Nov 23, 2017 by Nona W.

Thank you for your review and comments, we look forward to your return stay.

About the Crowne Plaza Louisville Airport Expo Center

Location 830 Phillips Lane, Louisville, KY 40209

Property Features

Crowne Plaza Louisville Airport Expo Center offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 50000 square feet (4645 square meters) and includes conference space. The business-friendly Crowne Plaza Louisville Airport Expo Center also features gift shops/newsstands, a garden, and concierge services. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. This 3.5-star Louisville hotel is smoke free.

  • 588 guestrooms or units
  • 8 levels
  • 50000 sq ft of conference space
  • 4645 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Louisville, KY (SDF-Louisville Intl.) (3 km / 1.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Crowne Plaza Louisville Airport Expo Center offers 588 air-conditioned accommodations with MP3 docking stations and safes. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

Crowne Plaza Louisville Airport Expo Center has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 50 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Pet fee: USD 50 per accommodation, per day
  • Refrigerator fee: USD 20 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Expo
  • Crowne Plaza Expo Hotel
  • Crowne Plaza Expo Hotel Louisville Airport Center
  • Crowne Plaza Louisville Airport Expo Center
  • Crowne Plaza Louisville Airport Expo Center Hotel
  • Crowne Plaza Expo Center Hotel
  • Crowne Plaza Expo Center
  • Crowne Plaza Louisville Airport Expo Center Hotel
  • Crowne Plaza Louisville Airport Expo Center Louisville
  • Crowne Plaza Louisville Airport Expo Center Hotel Louisville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Louisville-Hotels-Crowne-Plaza-Louisville-Airport-Expo-Center.h11386-p2.Hotel-Reviews?rm1=a2&

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.