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4.5 out of 5

"The staff at the Omni were beyond helpful ! They rocked it . I highly suggest anyone to stay there. Their night staff and security was awesome . " More

By a verified traveler on Mon 24 Apr 2023

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Hotel Description

4-star spa hotel near KFC Yum Center

Heart of Louisville

At this Downtown Louisville hotel, you'll be within a 5-minute walk of Fourth Street Live! and Jewish Hospital. KFC Yum Center and Kentucky International Convention Center are also within half a mile (1 km).

Full-service spa, 24-hour fitness

A full-service spa, 3 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the 24-hour gym and visit the 3 bars/lounges and poolside bar for drinks.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$237* Per night/room Sep 30 - Oct 1

Deluxe Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Corner (Stately King Corner Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Corner (Stately Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Omni Louisville Hotel ratings based on 12 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Omni Louisville Hotel

Everyone (5) Couples (1) Family (4)
5 out of 5
The staff at the Omni were beyond helpful ! They rocked it . I highly suggest anyone to stay there. Their night staff and security was awesome .

Posted by on Apr 24, 2023

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5 out of 5
The property haf a resort feel to it. Lots of options to eat without leaving. The bars were packed inside, yet they seem to close early. Midnight and 1am. Very disappointed in that. The pool closes at 10pm, while that too was disappointing...the outdoor pool and giany hottub were open none the less.

Posted by , from LAKE villa on Jan 16, 2023

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5 out of 5

Posted by , from La Vergne on Sep 5, 2022

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5 out of 5
Polite and professional.

Posted by , from PHOENIX on May 26, 2022

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5 out of 5
Nice

Posted by on Feb 28, 2022

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Comment from Hotel Management

Mar 3, 2022 by Chasity

Thank you for staying at Omni Louisville Hotel. We appreciate your feedback.

5 out of 5
Wow, top notch hotel! Such cool amenities.

Posted by on Oct 17, 2021

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Comment from Hotel Management

Nov 29, 2021 by Jonathan

Thank you for your feedback!

5 out of 5
Omni Louisville is an unbelievable property. Everything is amazing!!

Posted by , from CHISAGO CITY on Sep 26, 2021

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Comment from Hotel Management

Sep 26, 2021 by Jonathan

Thank you for your feedback!

3 out of 5
Cle

Posted by on Aug 19, 2021

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Comment from Hotel Management

Aug 26, 2021 by Jonathan

Thank you for your feedback

5 out of 5
This is an amazing hotel and plenty of amenities! Would absolutely stay here again!

Posted by on Aug 16, 2021

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Comment from Hotel Management

Aug 26, 2021 by Jonathan

Thank you for your feedback, we are glad you enjoyed your stay!

4 out of 5
Beautiful hotel, kind staff, and the pool/hot tub is great. Only complaint is they charge for WiFi.

Posted by on Aug 10, 2021

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Comment from Hotel Management

Aug 14, 2021 by Jonathan

Thank you for your feedback!

Property Features

Omni Louisville Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 70000 square feet (6503 square meters) and includes conference space. Spa services, a library, and a terrace are also featured at the business-friendly Omni Louisville Hotel. For a fee, parking is available. This 4-star Louisville hotel is smoke free.

  • 612 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 70000 sq ft of conference space
  • 6503 sq m of conference space
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Bowling alley on site
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Omni Louisville Hotel offers 612 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.

Falls City Market - This café serves breakfast, lunch, and dinner.

Bob's Steak & Chop House - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Pin + Proof - This cocktail bar serves dinner and light fare. Open select days.

Neighborhood Services - This restaurant serves breakfast, lunch, and dinner. Open daily.

The Library - This lobby lounge serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bowling alley on site

Spa Services

Mokara has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Minimum age to access spa is 16
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 25 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5.00–30.00 per person
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Covered valet parking fee: USD 42.40 per day (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 60 (subject to availability)
  • In-room microwave fee: USD 20 per day
  • Rollaway bed fee: USD 40.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Omni Louisville
  • Omni Louisville Hotel Hotel
  • Omni Louisville Hotel Louisville
  • Omni Louisville Hotel Hotel Louisville

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.