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Omni Louisville Hotel

4.5-star property
400 S. 2nd Street, Louisville, KY 1-855-201-7819
4.3 out of 5
Very good!
See all 17 travelocity Reviews

"Polite and professional. " More

By a verified traveler on Thu 26 May 2022

Points Of Interest

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Hotel Description

4.5-star luxury hotel near Fourth Street Live!

Heart of Louisville

At this Downtown Louisville hotel, you'll be well placed to visit Fourth Street Live! and Kentucky International Convention Center, both within a 5-minute walk. KFC Yum Center and Jewish Hospital are also within half a mile (1 km).

Poolside dining

A full-service spa, 3 restaurants, and a 24-hour gym are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the seasonal outdoor pool and visit the 3 bars/lounges and poolside bar for drinks.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$189* Per night/room Jun 29 - Jun 30

Deluxe Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Corner (Stately King Corner Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Corner (Stately Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Omni Louisville Hotel ratings based on 17 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Omni Louisville Hotel

Everyone (8) Couples (4) Family (3)
5 out of 5
Polite and professional.

Posted by , from PHOENIX on May 26, 2022

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5 out of 5
Nice

Posted by on Feb 28, 2022

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Comment from Hotel Management

Mar 3, 2022 by Chasity

Thank you for staying at Omni Louisville Hotel. We appreciate your feedback.

5 out of 5
Wow, top notch hotel! Such cool amenities.

Posted by on Oct 17, 2021

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Comment from Hotel Management

Nov 29, 2021 by Jonathan

Thank you for your feedback!

5 out of 5
Omni Louisville is an unbelievable property. Everything is amazing!!

Posted by , from CHISAGO CITY on Sep 26, 2021

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Comment from Hotel Management

Sep 26, 2021 by Jonathan

Thank you for your feedback!

3 out of 5
Cle

Posted by on Aug 19, 2021

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Comment from Hotel Management

Aug 26, 2021 by Jonathan

Thank you for your feedback

5 out of 5
This is an amazing hotel and plenty of amenities! Would absolutely stay here again!

Posted by on Aug 16, 2021

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Comment from Hotel Management

Aug 26, 2021 by Jonathan

Thank you for your feedback, we are glad you enjoyed your stay!

4 out of 5
Beautiful hotel, kind staff, and the pool/hot tub is great. Only complaint is they charge for WiFi.

Posted by on Aug 10, 2021

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Comment from Hotel Management

Aug 14, 2021 by Jonathan

Thank you for your feedback!

2 out of 5

Posted by on May 17, 2021

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Comment from Hotel Management

May 30, 2021 by Front Desk

We are sorry that you did not enjoy your experience. If you would like to give additional feedback, please do not hesitate to contact the property directly

5 out of 5

Posted by on Mar 22, 2021

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Comment from Hotel Management

Apr 2, 2021 by Front Office

Thank you for your feedback! We are glad you enjoyed your stay!

5 out of 5
Design and layout of the place... location was great for walking around downtown

Posted by , from Louisville Ky on Feb 15, 2020

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Comment from Hotel Management

Feb 18, 2020 by Michelle Young

Thank you for your feedback, Keith. We are happy to hear that your visit to Louisville was an exceptional experience and we hope to see you again soon.

About the Omni Louisville Hotel

Location 400 S. 2nd Street, Louisville, KY 40202

Property Features

Omni Louisville Hotel offers its guests a full-service spa, a 24-hour fitness center, and a seasonal outdoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 70000 square feet (6503 square meters) and includes conference space. Spa services, a library, and a terrace are also featured at the luxury Omni Louisville Hotel. For a fee, parking is available. This 4.5-star Louisville hotel is smoke free.

  • 612 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • 70000 sq ft of conference space
  • 6503 sq m of conference space
  • Cabanas by the pool (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • BBQ grill(s)
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Omni Louisville Hotel offers 612 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

  • Minibar
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.

Falls City Market - This café serves breakfast and lunch.

Bob's Steak & Chop House - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Pin + Proof - This cocktail bar serves dinner and light fare. Open select days.

Water Company (seasonal) - This poolside rooftop bar serves light fare only. Open select days.

The Library - This lobby lounge serves light fare only. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mokara. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Minimum age to access spa is 16
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.00 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 25 lbs
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 30.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Valet parking fee: USD 37.00 per day
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 60 (subject to availability)
  • In-room microwave fee: USD 20 per day
  • Rollaway bed fee: USD 40.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Omni Louisville
  • Omni Louisville Hotel Hotel
  • Omni Louisville Hotel Louisville
  • Omni Louisville Hotel Hotel Louisville

You should know

  • The seasonal pool will open April 01 and close September 29.
  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.