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Extended Stay America Suites Louisville Hurstbourne

2.5-star property
9801 Bunsen Parkway, Louisville, KY 1-855-201-7819
1.8 out of 5
See all 4 travelocity Reviews

"Was disappointed in the overall experience. The room had a smell that was unpleasant. The sink leaked. The hvac didnt work properly. The people stayin ... " More

By a verified traveler on Mon 19 Feb 2018

Points Of Interest

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Hotel Description

Enjoy free breakfast at this Louisville hotel

In Louisville

Within 2 miles (3 km) of this Louisville hotel, you'll find Hunnington Place Shopping Center and Skyview Park. Also, Southeast Christian Church is within 3 miles (5 km) and IceLand Sports Complex is within 6 miles (10 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is also provided.

Free WiFi, kitchens

The 76 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, phones, and ironing boards are also available. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$63* Per night/room Nov 7 - Nov 8

Deluxe Studio, Multiple Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Extended Stay America Suites Louisville Hurstbourne ratings based on 4 Verified Reviews

Review Summary
1.8 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 1.5 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Extended Stay America Suites Louisville Hurstbourne

Everyone (1) Family (2)
2 out of 5
The staff is super friendly. Only half the lights worked in our room with the light covers hanging open from the ceiling. There are no elevators and we were on the 3rd floor with lots of luggage. Towels are very old.

Posted by on Sep 28, 2019

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Comment from Hotel Management

Sep 29, 2019 by Hotel Management

We are disappointed to read we were not able to deliver you a stellar stay. Please accept our apologies for the inconvenience you had. Your concern regarding lights in your room is shared with the maintenance team for review and action. We are also sorry as you were not happy with the quality of the towels. Your feedback will be discussed with appropriate individuals in our organization in an effort to improve our facilities moving forward. Please give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management

1 out of 5

Posted by on May 22, 2019

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3 out of 5
Was disappointed in the overall experience. The room had a smell that was unpleasant. The sink leaked. The hvac didnt work properly. The people staying above were very noisy.

Posted by on Feb 19, 2018

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Comment from Hotel Management

Feb 19, 2018 by Hotel Management

Please accept my sincere apologies for the issues you encountered and regret the inconvenience it caused. We regret not meeting all of your expectations, and please be ensured that corrective actions are being taken. Your concerns will be shared with our housekeeping and maintenance team so that they will be more diligent in their effort. Thanks for your candid feedback, and we hope that you'll give us another chance and consider staying with us again in the future. Sincerely, Hotel Management

1 out of 5

THIS HOTEL SHOULD HAVE A ZERO-STAR RATING.

Everything that could be wrong with this hotel is. It's FILTHY, poorly-maintained and operated by unprofessional and inattentive staff.\nI just can't get over how DIRTY this place was.\nWhat a disappointment.\n\nI don't know who in their right mind would give this DUMP a two-star rating...

Posted by on Mar 10, 2008

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About the Extended Stay America Suites Louisville Hurstbourne

Location 9801 Bunsen Parkway, Louisville, KY 40299

Property Features

Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Louisville Hurstbourne also features coffee/tea in a common area, laundry facilities, and a front desk safe. Free self parking is available. This Louisville hotel is smoke free.

  • 76 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Louisville Hurstbourne offers 76 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations. This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • Bathrooms are partially open
  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Hurstbourne
  • Extended Stay America Hurstbourne Hotel
  • Extended Stay America Hurstbourne Hotel Louisville
  • Extended Stay America Louisville
  • Extended Stay America Louisville Hurstbourne
  • Extended Stay America Louisville Hurstbourne Hotel
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  • Hotel Extended Stay America Louisville - Hurstbourne
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  • Louisville Extended Stay America Louisville - Hurstbourne Hotel
  • Extended Stay America Louisville - Hurstbourne Louisville
  • Extended Stay America Louisville Hurstbourne
  • Extended Stay America Suites Louisville Hurstbourne Hotel
  • Extended Stay America Suites Louisville Hurstbourne Louisville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.