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MainStay Suites Louisville Jeffersontown

2.5 star property
Hotel perfectly located for exploring Jeffersontown

Choose dates to view prices

Photo gallery for MainStay Suites Louisville Jeffersontown

Standard Room, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior
Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Gazebo

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
11762 Commonwealth Dr, Louisville, KY, 40299
  • Southeast Christian Church
    ‪3 min drive‬
  • Mall St. Matthews
    ‪9 min drive‬
  • E.P. Tom Sawyer State Park
    ‪9 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking

7.4 out of 10
Good
(49 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Bathtub Grab Bars, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed, Bathtub Grab Bars, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Louisville

Jeffersontown stay.Your stay at this Jeffersontown hotel places you within 3 miles (5 km) of Southeast Christian Church and Stonefield Square Shopping Center. Also, Hunnington Place Shopping Center is within 3 miles (5 km) and Hurstbourne Corners Shopping Center is within 6 miles (10 km).

What's nearby

  • Southeast Christian Church - 3 min drive - 1.5 miles
  • Mall St. Matthews - 9 min drive - 7.3 miles
  • E.P. Tom Sawyer State Park - 9 min drive - 5.0 miles
  • Oxmoor Center - 10 min drive - 7.9 miles
  • Valhalla Golf Club - 10 min drive - 7.2 miles

Getting around

  • Louisville Intl. Airport (SDF) - 18 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Cracker Barrel - ‬12 min walk
  • ‪Yoki Buffet - ‬8 min walk
  • ‪Main Event Entertainment - ‬4 min drive
  • ‪Recbar - ‬5 min drive

About this property

MainStay Suites Louisville Jeffersontown

Hotel perfectly located for exploring Jeffersontown
As a guest of MainStay Suites Louisville Jeffersontown, you'll find a fitness center, barbecue grills, and a vending machine. Public spaces have free WiFi. The business-friendly MainStay Suites Louisville Jeffersontown also features multilingual staff, a picnic area, and coffee/tea in a common area. Self parking is free.

This Louisville hotel is smoke free.

  • 76 guestrooms or units
  • 3 levels
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
MainStay Suites Louisville Jeffersontown offers 76 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per accommodation (varies based on length of stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hawthorn Suites Louisville
Hawthorn Suites Wyndham Jeffersontown
Hawthorn Suites Wyndham Jeffersontown Aparthotel
Hawthorn Suites Wyndham Jeffersontown Aparthotel Louisville
Hawthorn Suites Wyndham Louisville Jeffersontown
Hawthorn Suites Wyndham Louisville Jeffersontown Hotel
Hawthorn Suites Wyndham Jeffersontown Hotel
MainStay Suites Louisville Jeffersontown Hotel
MainStay Suites Louisville Jeffersontown Louisville
Hawthorn Suites by Wyndham Louisville / Jeffersontown
MainStay Suites Louisville Jeffersontown Hotel Louisville

Frequently asked questions

How close is MainStay Suites Louisville Jeffersontown to the airport?

MainStay Suites Louisville Jeffersontown is 8.8 mi (12-min drive) away from the Louisville, KY (LOU-Bowman Field) airport, the closest popular airport to the property.

How much does it cost to stay at MainStay Suites Louisville Jeffersontown?

As of Jul 14, 2025, prices found for a 1-night stay for 2 adults at MainStay Suites Louisville Jeffersontown on Aug 14, 2025 start from $58.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does MainStay Suites Louisville Jeffersontown have an airport shuttle?

Airport shuttle services are not available at MainStay Suites Louisville Jeffersontown.

Does MainStay Suites Louisville Jeffersontown offer free breakfast?

MainStay Suites Louisville Jeffersontown does not offer free breakfast.

Is there a casino at MainStay Suites Louisville Jeffersontown?

No, there is no casino at this hotel.

What time is check-in at MainStay Suites Louisville Jeffersontown?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at MainStay Suites Louisville Jeffersontown?

This hotel offers free self parking.

Does MainStay Suites Louisville Jeffersontown have a pool?

MainStay Suites Louisville Jeffersontown does not have a pool.

Does MainStay Suites Louisville Jeffersontown have a spa?

There are no spa services available at this hotel.

How close is MainStay Suites Louisville Jeffersontown to downtown Louisville?

MainStay Suites Louisville Jeffersontown is 12 mi away from Louisville.

MainStay Suites Louisville Jeffersontown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 427 out of 1008 reviews
Rating 8 - Good. 299 out of 1008 reviews
Rating 6 - Okay. 119 out of 1008 reviews
Rating 4 - Poor. 80 out of 1008 reviews
Rating 2 - Terrible. 83 out of 1008 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Pamela

Liked: Cleanliness, staff & service, room comfort
Wow, first walking in the place was light bright and airy which I liked cleaned things I did not like was thin walls and I was told the Internet was out for the TV but not sure if I really believe that because I was fine using my tablet. The price was good and that is good because there was no breakfast
Stayed 1 night in Apr 2025

6/10 Okay

Krystina

Disliked: Cleanliness, property conditions & facilities
Walking into the hotel, it reeked of weed. Most of the staff were friendly.
Stayed 2 nights in Apr 2025

4/10 Poor

Jennifer

Business traveler
Disliked: Property conditions & facilities

Will not be back

TV not working. WiFi was poor. No USB charging ports.
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for extended stays. I've been here 2x, not an issue. If you are only staying 1 night, there will probably be no ice. Each freezer makes it's own and it takes a few.
Stayed 4 nights in Mar 2025

6/10 Okay

Christina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel. HORRIBLE STAFF.

Staff was very rude & not helpful at all.
Stayed 7 nights in Apr 2025

10/10 Excellent

JENNIFER

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 8 nights in Mar 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

tammy

Stayed 9 nights in Mar 2025

10/10 Excellent

AULONKA

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the property and the staff was excellent. My only dislike is that there is no respect for people who are not pet friendly. I was annoyed by seeing dog waste on the ground in that parking was extremely offended when exiting one evening that a pet owners had to hold their dogs back with great restraint while they aggressively barked and growled at me walking by. For this reason the facility should use a seperate entrance/exit for pets.
Stayed 10 nights in Mar 2025

10/10 Excellent

Paul

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall stay, except for a number of noisy guests during the night.
Stayed 1 night in Mar 2025

10/10 Excellent

Kristoffer

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Mar 2025

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so outgoing. They acknowledged you everytime you went in and out of the entrance. They were exceptionally friendly.
Stayed 7 nights in Mar 2025

10/10 Excellent

Lance

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Soad

Stayed 7 nights in Feb 2025

2/10 Terrible

Jemarkus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

Workers and people staying there smoking right in front of the main door … didn’t have hot water my last 4 days staying
Stayed 7 nights in Feb 2025

6/10 Okay

Jackie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly. There were dogs barking all night long as well as people yelling outside. Luke warm water in the shower.
Stayed 3 nights in Feb 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
I had no access to the back of the TV to plug my streaming services in.
Stayed 1 night in Feb 2025

2/10 Terrible

mark

Traveled with group
Liked: Staff & service
Due to a huge f in mistake, on expedia mishandling never stayed there. The Staff was awesome tring to help our group find a hotell Expedia! You are a joke!!! Im dam mad.
Stayed 2 nights in Feb 2025

6/10 Okay

Brian

Business traveler
Liked: Room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Tonya

Disliked: Cleanliness
Roaches, toilet flushing issues, bad shower head.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jeisson

Business traveler
Excelente
Stayed 2 nights in Jan 2025

4/10 Poor

Brian

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again.

Possibly one of the worst hotels Ive stayed in. The whole facility needs a major update. My room had no TP until I went to get it. The smoke detector was missing and the wires hanging from the ceiling. The bed was barely more than a pull but trundle bed. The water in the shower was lukewarm at best. And there was just a general feeling of unsafeness. The side door that required the door key for entry was broken. Anyone could walk in without the office knowing. There was a gerneral stench of cigarette and Marijuana in the halls.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, quiet, affordable, would definitely stay here again.
Stayed 7 nights in Jan 2025

2/10 Terrible

Cassandra

Business traveler, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked my reservation for this “pet friendly” property through Expedia but when I arrived to check-in at midnight, after driving across the country for hours, I found out that they are not cat friendly - they only accept dogs- and I had to scramble to find a hotel in middle of the night that would accept my cat. The only thing I could find was double the price of what I had booked, which was simply not in my budget and made for an extremely stressful experience. Do not book this hotel if you have a cat. They do not accept cats and you will find yourself in a strange city in the middle of the night with nowhere to go and have to spend lots of extra money to go somewhere else. This hotel needs to make their pet policies clear on the Expedia app and anywhere else they book reservations where they say they are “pet-friendly.”
Stayed 4 nights in Jan 2025

2/10 Terrible

Christina

Stayed 1 night in Feb 2025