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Microtel Inn by Wyndham Louisville East

2-star property
1221 Kentucky Mills Drive, Louisville, KY 1-855-201-7819

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3.9 out of 5
Good!
See all 25 Travelocity Reviews

"All was fine. Staff very helpful, the room small (as advertised) but clean and appropriately equiped. Breakfast was fine; as advertised as well. " More

By a verified traveler on Wed 01 Jan 2020

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Hotel Description

Enjoy the free WiFi at this Louisville hotel

In Louisville

Within 3 miles (5 km) of this Louisville hotel, you'll find Skyview Park and Hunnington Place Shopping Center. Oxmoor Center and IceLand Sports Complex are also within 6 miles (10 km).

Renovated in 2014

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. A garden, a picnic area, and luggage storage are also on offer.

Free WiFi, refrigerators

In addition to flat-screen TVs with cable channels, the 99 guestrooms offer free WiFi and refrigerators. Free local calls, hair dryers, and desks are also available.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$52* Per night/room Jul 12 - Jul 13

Room, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Microtel Inn by Wyndham Louisville East ratings based on 25 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Microtel Inn by Wyndham Louisville East

Everyone (18) Couples (3) Family (5)
5 out of 5
All was fine. Staff very helpful, the room small (as advertised) but clean and appropriately equiped. Breakfast was fine; as advertised as well.

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 9, 2020 by Hotel Management

Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay with us and appreciate the kind words about our staff. We’re looking forward to having you again as a guest in our hotel!

1 out of 5
We woke up to finding bites on our bodies, then we checked the mattress and there were bed bugs. When we alerted staff we were offered only half of our room money back and no apologies! Nothing and he was rude and non caring. He told me if I called the state on this establishment he wouldn’t even give me back half of what I paid! I would avoid this hotel at all costs. The neighbor to our room also had bites on her body and face! Blood on the pillow from where she had been bitten. Stay away from this place!

Posted by on Dec 22, 2019

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Comment from Hotel Management

Dec 23, 2019 by Hotel Management

Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. We strive to exceed the expectations of every guest who stays with us, and regretfully in your case we failed to meet that criteria. Your willingness to share your thoughts with us is genuinely appreciated. Please note that this information has been passed on to our concerned staff.

3 out of 5
Dingy room, stained cushion, sticky candy piece in bed

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 17, 2019 by Hotel Management

Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. We strive to exceed the expectations of every guest who stays with us, and regretfully in your case we failed to meet that criteria. Please note that this information has been passed on to our concerned staff.

4 out of 5

Posted by on Nov 11, 2019

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Comment from Hotel Management

Dec 17, 2019 by Hotel Management

Thank you for your positive comments and we are pleased that you had a good stay overall. We look forward to welcoming you back to the hotel in the near future!

4 out of 5
I liked that we were able to check in early. We did have to pay extra even though they were not filled. I missed the pancakes and waffles that others have. We had trouble with the key card every time, but the rooms were and beds comfortable

Posted by on Oct 27, 2019

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4 out of 5

Posted by on Oct 21, 2019

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3 out of 5
I felt the room was little small and for the price it could’ve been cheaper. But room was really clean

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 4, 2019 by Hotel Management

Thank you for the review! It's true, our rooms are a bit cozy here at Microtel (hence the name), but we do apologize if it was uncomfortable in any way. Prices can tend to fluctuate depending on supply and demand, but we do our best to ensure that our prices are among the lowest in the area. We hope you'll give us another chance in the future, and thank you again!

5 out of 5
All the employees was very helpful especially when the toilet got clogged there was no wait for help they was immediately taking care of the problem without questions ND seemed very concerned for my needs

Posted by on Aug 30, 2019

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Comment from Hotel Management

Sep 4, 2019 by Hotel Management

Hi Harvey! Thank so much for the stellar review! We absolutely want to make sure our guests are taken care of, and we are very grateful that you enjoyed your stay here at Microtel!

4 out of 5
Clean, good breakfast, but very small rooms. Good location for keeping our bikes on ate car rack all night. This hotel is away from a main road.

Posted by on Jul 22, 2019

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Comment from Hotel Management

Aug 14, 2019 by Hotel Management

Thank you for your review! We are very happy that you enjoyed your overall time at our hotel. We hope you visit again soon!

5 out of 5

Posted by on Jun 28, 2019

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Comment from Hotel Management

Jul 16, 2019 by Hotel Management

Thank you for your review! We hope you enjoyed your stay with us and we hope to see you again soon!

About the Microtel Inn by Wyndham Louisville East

Location 1221 Kentucky Mills Drive, Louisville, KY 40299

Renovations + Closures

This property is closed from September 29 2020 to September 30 2020 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Public spaces have free WiFi. There's an onsite business center. The business-friendly Microtel Inn by Wyndham Louisville East also features tour/ticket assistance, a garden, and a picnic area. Free self parking is available. A complete renovation of Microtel Inn by Wyndham Louisville East was completed in May 2014. This Louisville hotel is smoke free.

  • 99 guestrooms or units
  • 3 levels
  • Built in 1996
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Louisville Intl. Airport (SDF) (23.3 km / 14.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Microtel Inn by Wyndham Louisville East offers 99 accommodations with hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations. This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 30 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted
  • Staffed front desk
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 40.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Microtel Inn Louisville East
  • Microtel Inn Wyndham Hotel Louisville East
  • Microtel Inn Wyndham Louisville East
  • Microtel Inn Wyndham Louisville East Hotel
  • Microtel Inn Louisville East Hotel Louisville
  • Microtel Louisville
  • Louisville Microtel
  • Microtel Hotel Louisville e
  • Microtel By Wyndham Louisville
  • Microtel Inn by Wyndham Louisville East Hotel
  • Microtel Inn by Wyndham Louisville East Louisville
  • Microtel Inn by Wyndham Louisville East Hotel Louisville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.