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Ramada Plaza & Conf Center by Wyndham Louisville

3-star property
9700 Bluegrass Parkway, Louisville, KY 1-855-201-7819
2.0 out of 5
See all 28 travelocity Reviews

"Pros_How big the hotel itself was Cons-under construction, " More

By a verified traveler on Sat 07 Sep 2019

Points Of Interest

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Hotel Description

3-star hotel perfect for exploring Louisville

City center stay

Within 2 miles (3 km) of this Louisville hotel, you'll find Hunnington Place Shopping Center and Skyview Park. Also, Southeast Christian Church is within 3 miles (5 km) and IceLand Sports Complex is within 6 miles (10 km).

Free breakfast

This hotel features a restaurant, a picnic area, and WiFi in public areas. Enjoy the free continental breakfast each morning. Traveling on business? Take advantage of the 15 conference rooms, as well as the business center and Internet in public areas.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 73 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Ramada Plaza & Conf Center by Wyndham Louisville ratings based on 28 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Ramada Plaza & Conf Center by Wyndham Louisville

Everyone (22) Family (2)
5 out of 5

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 3, 2020 by Eric G.

Thank you for choosing the Ramada Plaza for your stay. We are pleased to see that we could meet and/or exceed your expectations. Your feedback is greatly appreciated

2 out of 5
I found used needles in the room in a drawer was used for drugs it looked like and was left in there that’s definitely a safety hazard

Posted by on Jan 24, 2020

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Comment from Hotel Management

Feb 11, 2020 by Eric G

Thank you for choosing the Ramada Plaza for your stay. We are terribly sorry to hear about the incident that occurred while you were here. But just to put you a little at ease, they were insulin needles not drug needles. Housekeeping has been spoken to to make sure this doesnt happen again. Thank you for your feedback.

2 out of 5
They are under renovation which is great, but the main reason I chose this location was laundry and breakfast, which neither one are available due to renovation which was not disclosed to me at any point.

Posted by on Oct 8, 2019

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Comment from Hotel Management

Oct 12, 2019 by Eric G

Thank you for choosing the Ramada Plaza for your stay. We are sorry to hear that travelocity has not updated their site as far as our amenities go. We still have breakfast every morning but unfortunately the guest laundry facility is down at this time. We do apologize for any inconveniences this may have caused. We appreciate your feedback and hope to see you again

3 out of 5
Pros_How big the hotel itself was Cons-under construction,

Posted by on Sep 7, 2019

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Comment from Hotel Management

Sep 7, 2019 by Eric G

Thank you for choosing the Ramada Plaza. Your feedback is greatly appreciated and we hope to see you again, renovations will be complete soon

3 out of 5
Under construction, noisy, and a lot of loitering and shady people hanging around the property. A lot of smoking throughout and outside the property. The breakfast was unfulfilling and gross.

Posted by on Aug 7, 2019

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Comment from Hotel Management

Aug 7, 2019 by Eric G

Thank you for choosing the Ramada Plaza. We are sorry to hear that you felt this way about the property. Smoking is permitted outside of the property but never inside. We handle all situations when it comes to that. However we do thank you for your feedback, it is greatly appreciated.

3 out of 5
Staff was friendly and knowledgeable. They really made my stay tolerable.

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 7, 2019 by Eric G

Thank you for choosing the Ramada Plaza. We are pleased that our staff were able to assist you in any way they could or that you needed. We hope to see you again and thank you for your feedback, it is greatly appreciated.

1 out of 5

Posted by on Jul 13, 2019

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Comment from Hotel Management

Jul 16, 2019 by Eric G

We are sorry to see your expectations weren't met. Your feedback is greatly appreciated and thank you for choosing Ramada Plaza

1 out of 5
No pool. No workout room remodeling rooms and halls. Very missey. I expected to be able to relax and swim. Main reason stayed there. Room was ok

Posted by on Jul 12, 2019

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Comment from Hotel Management

Jul 16, 2019 by Eric G

We are sorry you didnt enjoy your stay with us. However pool closing /no pool is posted on all websites. Pool shall reopen withing the next coming year if you would like to give us another try once renovations are complete. Thank you for choosing Ramada Plaza and for your feedback, it is greatly appreciated.

1 out of 5
Oh my goodness! This property was filthy and disgusting!!!!! Thankfully the front desk agent was agreeable to Cancelling our rooms— almost like he was expecting us to.

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 8, 2019 by Eric G

We are sorry to hear that you were unhappy with our property. Your feedback is greatly appreciated and issues will be checked into. Front desk never expects to turn anyone away or for the to check out. Please try us again once renovations are complete.

3 out of 5
hotel Staff was Excellent Especially Michelle and Supervisor.Experience toliet over flow had to move to another room. Bug infestation.Supervisor & Mangement is aware of condition and was apologetic.

Posted by on Nov 27, 2018

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Comment from Hotel Management

Dec 5, 2018 by Benton Collins, Front Office Manager

Hello: We would like to thank you for staying with us at Ramada Plaza. We do apologize for any mishap you may have had while staying with us. We are going under renovation and around this time next year, we will have an updated hotel that we would love for you to come and stay, so we can make up for any previous mishap. Thank you for your time.

About the Ramada Plaza & Conf Center by Wyndham Louisville

Location 9700 Bluegrass Parkway, Louisville, KY 40299

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. Free breakfast is available daily. WiFi and wired Internet are available in public spaces for a fee. You'll find a business center on site. There are 15 meeting rooms available. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Ramada Plaza & Conf Center by Wyndham Louisville. Smoking is allowed in designated areas at this 3-star Louisville hotel.

  • 1 building
  • 73 guestrooms or units
  • 2 levels
  • 45000 sq m of conference space
  • Built in 1972
  • Continental breakfast (free)
  • Dining venue
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Outdoor picnic space
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Free RV, bus, truck parking

Transport

  • Parking: Free RV/bus/truck parking

Room Amenities

Ramada Plaza & Conf Center by Wyndham Louisville offers 73 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Ramada Plaza & Conf Center by Wyndham Louisville has a restaurant on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Pool access at this hotel is for registered hotel guests only and is strictly enforced. Up to 5 wristbands per room are provided at check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche, debit cards, and cash.

Masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Masks are compulsory at the property
  • Cash or credit card deposit required
  • Number of children who can stay free - 4
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 10 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Plaza Louisville
  • Ramada Plaza Louisville Hotel
  • Ramada Plaza Louisville Hotel Louisville
  • Ramada Plaza Conf Center Wyndham Louisville Hotel
  • Ramada Plaza Conf Center Wyndham Louisville
  • Ramada Plaza Conf Center Wyndham
  • Ramada Plaza Louisville Hotel Conference Center
  • Ramada Plaza Conf Center by Wyndham Louisville
  • Ramada Plaza & Conf Center by Wyndham Louisville Hotel
  • Ramada Plaza & Conf Center by Wyndham Louisville Louisville

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.