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"I reserved a room/suite, and requested a roll away in the reservation. Upon check-in the roll away was not in our room. I contacted the front desk a ... " More

By a verified traveler on Mon 13 Mar 2017

Hotel Description

3-star hotel perfect for exploring Louisville

Heart of Louisville

You'll be within half a mile (1 km) of Hunnington Place Shopping Center and 2 miles (3 km) of Skyview Park with a stay here. IceLand Sports Complex and Oxmoor Center are also within 6 miles (10 km).

Free perks

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 15 conference rooms, as well as the business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 73 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ramada Plaza & Conf Center by Wyndham Louisville ratings based on 39 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Ramada Plaza & Conf Center by Wyndham Louisville

Everyone (26) Family (3)
2 out of 5
They are under renovation which is great, but the main reason I chose this location was laundry and breakfast, which neither one are available due to renovation which was not disclosed to me at any point.

Posted by on Oct 8, 2019

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Comment from Hotel Management

Oct 12, 2019 by Eric G

Thank you for choosing the Ramada Plaza for your stay. We are sorry to hear that travelocity has not updated their site as far as our amenities go. We still have breakfast every morning but unfortunately the guest laundry facility is down at this time. We do apologize for any inconveniences this may have caused. We appreciate your feedback and hope to see you again

3 out of 5
Pros_How big the hotel itself was Cons-under construction,

Posted by on Sep 7, 2019

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Comment from Hotel Management

Sep 7, 2019 by Eric G

Thank you for choosing the Ramada Plaza. Your feedback is greatly appreciated and we hope to see you again, renovations will be complete soon

3 out of 5
Under construction, noisy, and a lot of loitering and shady people hanging around the property. A lot of smoking throughout and outside the property. The breakfast was unfulfilling and gross.

Posted by on Aug 7, 2019

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Comment from Hotel Management

Aug 7, 2019 by Eric G

Thank you for choosing the Ramada Plaza. We are sorry to hear that you felt this way about the property. Smoking is permitted outside of the property but never inside. We handle all situations when it comes to that. However we do thank you for your feedback, it is greatly appreciated.

3 out of 5
Staff was friendly and knowledgeable. They really made my stay tolerable.

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 7, 2019 by Eric G

Thank you for choosing the Ramada Plaza. We are pleased that our staff were able to assist you in any way they could or that you needed. We hope to see you again and thank you for your feedback, it is greatly appreciated.

1 out of 5

Posted by on Jul 13, 2019

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Comment from Hotel Management

Jul 16, 2019 by Eric G

We are sorry to see your expectations weren't met. Your feedback is greatly appreciated and thank you for choosing Ramada Plaza

1 out of 5
No pool. No workout room remodeling rooms and halls. Very missey. I expected to be able to relax and swim. Main reason stayed there. Room was ok

Posted by on Jul 12, 2019

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Comment from Hotel Management

Jul 16, 2019 by Eric G

We are sorry you didnt enjoy your stay with us. However pool closing /no pool is posted on all websites. Pool shall reopen withing the next coming year if you would like to give us another try once renovations are complete. Thank you for choosing Ramada Plaza and for your feedback, it is greatly appreciated.

1 out of 5
Oh my goodness! This property was filthy and disgusting!!!!! Thankfully the front desk agent was agreeable to Cancelling our rooms— almost like he was expecting us to.

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 8, 2019 by Eric G

We are sorry to hear that you were unhappy with our property. Your feedback is greatly appreciated and issues will be checked into. Front desk never expects to turn anyone away or for the to check out. Please try us again once renovations are complete.

3 out of 5
hotel Staff was Excellent Especially Michelle and Supervisor.Experience toliet over flow had to move to another room. Bug infestation.Supervisor & Mangement is aware of condition and was apologetic.

Posted by on Nov 27, 2018

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Comment from Hotel Management

Dec 5, 2018 by Benton Collins, Front Office Manager

Hello: We would like to thank you for staying with us at Ramada Plaza. We do apologize for any mishap you may have had while staying with us. We are going under renovation and around this time next year, we will have an updated hotel that we would love for you to come and stay, so we can make up for any previous mishap. Thank you for your time.

1 out of 5
The first room I was given had broken furniture, half the lights did not work, the bed was not on the frame and the television did not work. The second room that I was given had two lights that did not work. The floor was moist and the air conditioner did not work. There was not a reliable wifi. The outside door that required a key to enter did not shut all the way. I would not recommend this hotel to anyone.

Posted by on Aug 23, 2018

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2 out of 5
Hotel was old and run down. Had to go to different floor for ice. No refrigerator in the room. Air conditioner did not work well. Bed was not comfortable. Television did have a wide variety and restaurant was good.

Posted by on Oct 23, 2017

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Comment from Hotel Management

Dec 17, 2017 by Christy Combs, Revenue Manager

We are sorry that you were unhappy. We will work hard to fix the issues that you experienced. Your feedback is important to us and we appreciate it. We hope you will give us another chance in the future.

About the Ramada Plaza & Conf Center by Wyndham Louisville

Location 9700 Bluegrass Parkway, Louisville, KY 40299

Renovations + Closures

This property is undergoing renovations from 29 October 2018 to 31 January 2020 (completion date subject to change).

The following facilities will be closed from 01 June 2019 to 31 January 2020 (dates subject to change):

  • Fitness facilities
  • Swimming pool
  • Dining venue
  • Laundry facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. There's an onsite business center. There are 15 meeting rooms available. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Ramada Plaza & Conf Center by Wyndham Louisville. Free self parking is available. Smoking is allowed in designated areas at this 3-star Louisville hotel.

  • 1 building
  • 73 guestrooms or units
  • 2 levels
  • 45000 sq m of conference space
  • Built in 1972
  • Full breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Louisville, KY (SDF-Louisville Intl.) (18.6 km / 11.6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Ramada Plaza & Conf Center by Wyndham Louisville offers 73 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast daily.

Ramada Plaza & Conf Center by Wyndham Louisville has a restaurant on site.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Pool access at this hotel is for registered hotel guests only and is strictly enforced. Up to 5 wristbands per room are provided at check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • No elevators
  • Cash or credit card deposit required

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Ramada Plaza Louisville
  • Ramada Plaza Louisville Hotel
  • Ramada Plaza Louisville Hotel Louisville
  • Ramada Plaza Conf Center Wyndham Louisville Hotel
  • Ramada Plaza Conf Center Wyndham Louisville
  • Ramada Plaza Conf Center Wyndham
  • Ramada Plaza Louisville Hotel Conference Center
  • Ramada Plaza & Conf Center by Wyndham Louisville Hotel
  • Ramada Plaza & Conf Center by Wyndham Louisville Louisville

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
url importing https://www.travelocity.com/Louisville-Hotels-Ramada-Plaza-&-Conf-Center-by-Wyndham-Louisville.h17060-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.