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4.5 out of 5

"For the price, underwhelming. A standard double room was disguised as a King suite. Bathroom was cramped and very outdated; air exchange (probably j ... " More

By a verified traveler on Sat 06 Nov 2021

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Hotel Description

3-star hotel near Fourth Street Live!

Downtown Louisville stay

Within a 10-minute walk of this Downtown Louisville hotel, you'll find Fourth Street Live! and Kentucky International Convention Center. KFC Yum Center and Jewish Hospital are also within half a mile (1 km).

Free breakfast

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a terrace, and a snack bar/deli are also offered.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 198 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Sitting areas, refrigerators, and microwaves are also available.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$92* Per night/room Jan 26 - Jan 27

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

SpringHill Suites by Marriott Louisville Downtown ratings based on 22 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SpringHill Suites by Marriott Louisville Downtown

Everyone (8) Couples (4) Family (10)
4 out of 5
For the price, underwhelming. A standard double room was disguised as a King suite. Bathroom was cramped and very outdated; air exchange (probably justified as a COVID measure) was on full blast, loud and disruptive; small tv; lack of a normal dresser; tiny fridge; parking garage inadequate for full room occupancy with no overflow lots identified. On the up side, staff was engaging and wonderful to deal with.

Posted by on Nov 6, 2021

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5 out of 5
Rooms were spacious and clean.

Posted by on Sep 19, 2021

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5 out of 5
Rooms were clean, staff at check in and check out were great. Breakfast was nice

Posted by on Sep 14, 2021

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5 out of 5
I love the layout of the 2 queen room. Especially love the shower room being seperate from the toilet area. Breakfast was plentiful and tasty...with a very sweet perky lady making sure everyone was taken care of . Great stay..we'll be back again

Posted by on Aug 29, 2021

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4 out of 5
It was clean. Sink in bathroom was clogged

Posted by on Jul 29, 2021

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5 out of 5
A great staff and wonderful location!

Posted by on May 23, 2021

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Comment from Hotel Management

May 23, 2021 by Katie

Thank you so much for taking the time to share your feedback with us. We appreciate the 5 out of 5 review!! We can't wait for your next visit to Louisville and hope you have safe travels home!

5 out of 5
What I liked about hotel was location and the river walk

Posted by on May 4, 2021

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Comment from Hotel Management

May 8, 2021 by Katie

Thank you!! We are absolutely thrilled to see that 5/5 rating! Bring so close to the waterfront certainly is a huge plus for our guests! We're glad you were able to do some exploring while you were here with us. We can't wait for your next trip to Louisville! Until next time - safe travels and best regards!

5 out of 5
I really liked the unique set up of the king suites. I was traveling alone but the toilet area seperate from the shower area was a smart setup when 2 people might be trying to get ready at the same time.

Posted by on Dec 25, 2020

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Comment from Hotel Management

Jan 7, 2021 by Katie

Thank you for sharing your feedback with us! We are thrilled to see that 5 out of 5 rating! We are glad you like the layout of the Springhill, and it definitely makes getting ready much more convenient with the separated bathrooms. We hope to see you again soon, should your travels bring you back to Louisville!

5 out of 5
The room as well as the lobby ,parking garage, elevator etc were extremely clean &even smelled fresh. The front desk staff was courteous & helpful. I will definitely stay here again if in the area. (Staff always had masks on & i appreciated that the rooms had a 72 hour wait in between guests. Thanx again

Posted by on Dec 19, 2020

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Comment from Hotel Management

Jan 6, 2021 by Katie

Wow, what an amazing review! Thank you so much for taking the time to share such thorough feedback with us. As staff service and hotel cleanliness are our top two priorities here, we were so excited to read and share your notes with the staff. Thank you again, and we hope to welcome you back again soon! Safe travels and happy holidays to you!

5 out of 5
The check in was quick and excellent. My room was perfect!

Posted by , from Louisville, KY on Oct 6, 2020

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Comment from Hotel Management

Oct 19, 2020 by Katie.

Thank you so much for taking the time to share your positive feedback with us! We are so glad to read your enjoyed your stay with us. We can't wait to welcome you back again soon! Safe travels, and best regards until next time.

About the SpringHill Suites by Marriott Louisville Downtown

Location 132 E Jefferson Street, Louisville, KY 40202

Property Features

SpringHill Suites by Marriott Louisville Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served. Public spaces have free WiFi and wired Internet. You'll find a business center on site. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly SpringHill Suites by Marriott Louisville Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Louisville hotel is smoke free.

  • 198 guestrooms or units
  • 9 levels
  • Breakfast available (free)
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

SpringHill Suites by Marriott Louisville Downtown offers 198 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free breakfast. Additionally, buffet breakfast is available daily for a fee.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Rafting nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Onsite parties or group events are strictly prohibited

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 19.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • SpringHill Suites Hotel Louisville Downtown
  • SpringHill Suites Marriott Louisville Downtown Hotel
  • Springhill Suites Louisville Downtown Hotel Louisville
  • SpringHill Suites Marriott Louisville Downtown
  • SpringHill Suites by Marriott Louisville Downtown Hotel
  • SpringHill Suites by Marriott Louisville Downtown Louisville

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.