The Brown Hotel

4-star property
W Broadway, Louisville, KY 1-855-201-7819
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4.5 out of 5
Wonderful!
See all 38 Travelocity Reviews

"I can't say enough about this hotel and the staff. The hotel is beautiful. Very elegant and very well maintained. The staff was amazing--cordial, poli ... " More

By a verified traveler on Tue 23 Jan 2018

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Hotel Description

A stay in the heart of Louisville awaits you at The Brown Hotel, a recipient of the prestigious Travel & Leisure 500 award in 2015. You'll be 1.7 km (1 mi) from Muhammad Ali Center and 1.4 km (0.9 mi) from KFC Yum Center. Highlights at this boutique hotel include 3 restaurants, a free airport shuttle, and a free area shuttle.

All 293 rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, coffee/tea makers, and hair dryers. Refrigerators and round-the-clock room service make in-room dining convenient. Nice touches to enhance your stay include free toiletries, while premium bedding and down comforters invite a good night's rest. Phones, irons/ironing boards, and desks are also available.

The restaurant, J.Grahams Cafe, serves local cuisine and is open for breakfast and lunch. Lobby Bar is the hotel's own bar, serving drinks along with light fare. 33420 square feet (3105 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a 24-hour fitness center, and a coffee shop/café. Full breakfast is available daily. There's also the convenience of valet parking.

Attractions within a 30-minute walk of this 4-star Old Louisville hotel include Riverfront Plaza Belvedere and Louisville Slugger Museum.

The Brown Hotel ratings based on 38 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Excellent Hotel

Pros: Location, staff, the look of the hotel
Cons: Parking was a little confusing. We weren't sure where to park and I couldn't find anything on the website that addressed parking
Location: 4th Street, KFC YUM Center
I can't say enough about this hotel and the staff. The hotel is beautiful. Very elegant and very well maintained. The staff was amazing--cordial, polite, knowledgeable of the area. The hotel is about a 3 block walk to 4th Street (the entertainment district) where there are a lot of different restaurants. We were able to walk to our concert at the KFC YUM Center. It's about a mile walk through a very safe part of the city. We did not eat in any of the hotels restaurants but they were all very busy. The room was beautiful and very clean. The bed was comfortable and the bathroom clean and elegant. I highly recommend this hotel and will definitely stay here again on my next visit to Louisville.

Posted by , from Cincinnati on Jan 23, 2018

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5 out of 5

Excellent!

The hotel was wonderful--great customer service and a perfect location! My husband thought the room was too warm and had to turn on the AC (in December!!) to get it cool enough for him, but I was fine and was actually too cold when he turned the AC on. No other complaints though--we loved our stay!

Posted by on Jan 6, 2018

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Comment from Hotel Management

Jan 14, 2018 by Brad

Dear Guest, Many thanks for the 5 stars and wonderful recap. Look forward to having you back with us again soon. Regards, Brad Walker Vice President & General Manager bwalker@brownhotel.com

5 out of 5

Great stay

My husband and I stayed for the night. The staff and accommodations were great. The hotel was within a short walking distance to 4th Street Live and other area restaurants and events. Great choice to stay!

Posted by , from Shelbyville, Ky on Apr 30, 2017

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Comment from Hotel Management

May 9, 2017 by Brad W.

Dear Kim, Many thanks for the 5 stars and for noting our great location near all the attractions of the downtown. Please let me know when your travels next bring you to Louisville and I will reserve a nice room and ensure we meet all your expectations. Regards, Brad Walker Vice President & General Manager

4 out of 5

Good timr

Location: Great location
Hotel was great, but the bed was not that comfortable

Posted by on Oct 11, 2016

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5 out of 5

A great stay at the Brown Hotel

The Brown Hotel is a GREAT old hotel in Louisville. I would definitely recommend to family and friends.

Posted by on Oct 13, 2015

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5 out of 5

Classy beautiful hotel that offers much charm!

Pros: Lots of older charm with all amenities. Very clean - friendly staff.
Cons: N/A
Location: We enjoyed walking downtown from the Hotel.
We checked into The Brown Hotel and were very impressed with our room. It was beautifully decorated and very clean. It is located close to downtown so were able to enjoy walking in Louisville instead of having to drive there. We had a fun waitress in the lobby at the bar and she explained different bourbons to us. Enjoyed dinner at the English Grill. The Hot Brown was not what I expected, yet was DELICIOUS!

Posted by , from Middletown, DE on Sep 2, 2015

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5 out of 5

Great 4th of July Weekend!

This hotel was awesome. It's beautiful and historic inside and the rooms are very comfortable. The rooms are updated nicely without sacrificing style. The hotel staff was unfailingly nice and super quick with any assistance needed. The stay overall was fabulous.

Posted by , from L. on Jul 6, 2015

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3 out of 5

Well kept historic hotel, grossly understaffed.

This was my first stay at the Brown. My girlfriend and I arrived to find only one valet running a very busy Thursday afternoon. After waiting for 15 minutes or so a friendly apologetic attendant informed us that two other employees called in. The hotel is gorgous and well kept as we arrive at the front desk, my girlfriend and I are greeted warmly by the front desk concierge. Again, only one person working the desk and a very congested lobby. Get to the room and it is what one would expect from a hotel of the Browns age and stature. Very clean and well kept. The room was modern enough to be luxurious yet retained the character the hotel is famous for. I called the front desk three times without any answer. (I honestly can't remember what I needed now) I had dinner reservations at The English Grille. This was one factor for which I chose the Brown. We arrived promptly at out reserved time. No surprise here but there was no one to greet or seat us. Finally, our server as it turned out, came to the hostess stand and seated us at our table. Service and food were exceptional. The restraunt was fairly slow so I can't say it would have been as remarkable on a busier evening. Without picking apart every detail. This is how our two nights at the hotel went, you cannot reach anyone at the desk and often not in person in a timely manner, when you do the service is friendly. Don't expect to be wowed though.

Posted by , from Louisville KY on May 13, 2015

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5 out of 5

Thunder Over Louisville

I really enjoyed my stay at The Brown Hotel. I had a wonderful time and experience. The staff was amazing and helpful. I will definitely stay here again in the future.

Posted by on Apr 20, 2015

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5 out of 5

The Brown Hotel

Pricey hotel but everything about it we loved! Staff might have been best we ever had. Clean and beautiful inside and out. Great location.

Posted by , from A on Apr 20, 2015

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About the The Brown Hotel

Location 335 W Broadway, Louisville, KY 40202

Property Features

There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available. Public spaces have free WiFi. Event space at this hotel measures 33420 square feet (3105 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Brown Hotel. An area shuttle within 1 mi and a roundtrip airport shuttle (available 24 hours) are free. For a fee, parking is available. This 4-star Louisville hotel is smoke free.

  • 293 guestrooms or units
  • 16 levels
  • 3 dining venues
  • 9 conference rooms
  • 33420 sq ft of conference space
  • 3105 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Free area shuttle
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Louisville, KY (SDF-Louisville Intl.) (9.3 km / 5.8 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 1 mi
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Brown Hotel offers 293 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with premium satellite channels and pay movies. This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

J.Grahams Cafe - This restaurant specializes in local cuisine and serves breakfast and lunch.

The English Grill - This restaurant specializes in American cuisine and serves dinner only.

Lobby Bar - This bar serves light fare only.

24-hour room service is available.

Nearby Activities

The hotel has a fitness center with a treadmill and free weights.

Guests receive discount admission to the nearby YMCA, located three blocks away, which offers fitness classes, racquetball courts, and swimming pool. Nearby Central Park, located one mile away, includes a playground, tennis courts, and volleyball courts. Cherokee Park, three miles away, includes a nine-hole golf course, hiking trails, bird sanctuary, and fishing pond.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 40 per person (approximately)
  • Self parking fee: USD 20 per night (in/out privileges)
  • Valet parking fee: USD 24 per night (in/out privileges)
  • Late check-out fee: USD 50
  • Refrigerator fee: USD 5 per day
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • The Brown Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations