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4.6 out of 5

"Nice place, friendly but creepy staff, easy parking " More

By a verified traveler on Tue 19 Jan 2021

Hotel Description

Family-friendly 3-star hotel near University of Louisville

Close to airport

Within 3 miles (5 km) of this Louisville hotel, you'll find Kentucky Exposition Center and Cardinal Stadium. University of Louisville and Churchill Downs are also within 3 miles (5 km).

Family-friendly fun

This hotel features an indoor pool and a 24-hour fitness center. Families will appreciate the free theme park shuttle and onsite laundry facilities. There's no skimping on freebies - guests receive free WiFi, free self parking, and a free airport shuttle.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 120 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Other amenities include sitting areas, coffee/tea makers, and free local calls.

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max
$80* Per night/room May 3 - May 4

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Springhill Suites by Marriott Louisville Airport ratings based on 7 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Springhill Suites by Marriott Louisville Airport

Everyone (3) Couples (1) Family (3)
5 out of 5
Great stay

Posted by on Apr 8, 2021

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Comment from Hotel Management

Apr 8, 2021 by Guest Services

Thank you for the great review.

3 out of 5
Nice place, friendly but creepy staff, easy parking

Posted by on Jan 19, 2021

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Comment from Hotel Management

Jan 19, 2021 by MK

Thanks for staying and for sharing your feedback. Please feel free to reach out so we can better understand the comment regarding staff. We are glad you found the place to be nice as well as the parking. Sincerely, Mark Kuiper

5 out of 5

Posted by on Feb 1, 2020

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Comment from Hotel Management

Feb 4, 2020 by MK

Thanks for staying and for the positive feedback! Please come back again. Sincerely, Mark K

5 out of 5
It was great! Staff was friendly, room was clean. Only thing that might be considered negative, is that I was that there wasn’t white sheets. I worry that with three kids that they wouldn’t stay white for long.

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 8, 2019 by MK

Thanks for being our guest at the SpringHill Suites Louisville Airport. We appreciate the positive review. Please come back again. Sincerely, Mark

5 out of 5
Wonderful.. I will definitely be staying again if I ever head to Louisville again. Outstanding service. The shuttle was even great

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 3, 2019 by MK

Thanks for staying and for sharing your positive feedback. We are glad you had a great experience and you found the service to be excellent as well as the complimentary shuttle service. Sincerely, Mark Kuiper

5 out of 5
plenty of free parking! stayed here instead of downtown, right off the interstate

Posted by on Mar 11, 2019

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Comment from Hotel Management

Mar 14, 2019 by mark

Thank you for staying at the SpringHill Suites. We are glad you had a good experience. Please come back again. Sincerely, Mark Kuiper

4 out of 5
Our room says it sleeps six. The couch bed was not much bigger than a twin. Luckily for us one of our kids is still small so that two kids would fit there. It is not big encouraging for two grown people. The breakfast each morning was ok. Only offered waffles on Saturday. The eggs tasted like they were from a box. While roomwas very clean? I would be looking elsewhere if I were to come again.

Posted by , from Murfreesboro, TN on Jul 22, 2018

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Comment from Hotel Management

Aug 1, 2018 by mark kuiper

Thanks for choosing SpringHill. I am sorry that you found the room to be tight for 6 people. I would have probably recommended a second room to make things more comfortable. I am sorry we did not meet your expectations with the complimentary breakfast. Sincerely, Mark

About the Springhill Suites by Marriott Louisville Airport

Location 820 Phillips Lane, Louisville, KY 40209

Property Features

Springhill Suites by Marriott Louisville Airport offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Business amenities include a 24-hour business center and a meeting room. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1728 square feet (161 square meters). A terrace, a vending machine, and coffee/tea in a common area are also featured at the family-friendly Springhill Suites by Marriott Louisville Airport. An area shuttle within 1 miles and a roundtrip airport shuttle (available 24 hours) are free. Free self parking is available. This 3-star Louisville hotel is smoke free.

  • 120 guestrooms or units
  • 5 levels
  • 1728 sq ft of conference space
  • 161 sq m of conference space
  • Built in 2008
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Free theme park shuttle
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Louisville International Airport (SDF) (1.9 km / 1.2 mi)
  • Property shuttles: Free airport shuttle, area shuttle within 1 miles, and theme park shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Springhill Suites by Marriott Louisville Airport offers 120 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • Pillowtop beds
  • HD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Skydiving nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite parties or group events are strictly prohibited

Safety features at this property include a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Events/parties not allowed
  • LGBTQ friendly
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

The breakage deposit is charged to guests who reside within 30 miles (48 kilometers) of the property. The deposit is refundable at check-out pending room inspection.

Optional extras

Hotel Names

  • Springhill Suites Louisville Airport
  • Springhill Suites Marriott Hotel Louisville Airport
  • Springhill Suites Marriott Louisville Airport
  • Springhill Suites Marriott Louisville Airport Hotel
  • Springhill Suites riott Louis
  • Springhill Suites by Marriott Louisville Airport Hotel
  • Springhill Suites by Marriott Louisville Airport Louisville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.