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4.6 out of 5

"The property was wonderful as were the amenities and staff. Wish more resturants, shopping,cultural actives is area. " More

By a verified traveler on Tue 30 Nov 2021

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Hotel Description

4.5-star luxury hotel near Fourth Street Live!

Downtown Louisville stay

Within a 10-minute walk of this West Main Historic District hotel, you'll find Louisville Slugger Museum and Fourth Street Live!. Muhammad Ali Center and KFC Yum Center are also within half a mile (1 km).

Award-winning

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the sauna and conveniences like a 24-hour front desk and laundry facilities.

Free Internet, iPod docks

The 91 soundproofed guestrooms offer free WiFi and free wired Internet, as well as iPod docks. LCD TVs come with cable channels, and other amenities include minibars and room service.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$179* Per night/room Dec 17 - Dec 18

Deluxe Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Luxury Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Luxury Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

21c Museum Hotel Louisville ratings based on 10 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for 21c Museum Hotel Louisville

Everyone (3) Couples (2) Family (2)
5 out of 5
The property was wonderful as were the amenities and staff. Wish more resturants, shopping,cultural actives is area.

Posted by on Nov 30, 2021

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2 out of 5

Posted by on Feb 27, 2021

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Comment from Hotel Management

Mar 9, 2021 by Andrew C

Hi Traveler, We are sorry to see a two star ranking. We look forward to welcoming you back and providing you with a better experience. Best, Andrew Carter | General Manager

5 out of 5
Very unique in design and decor. Excellent restaurant and bar. Quietest hotel room I have ever had in a city.

Posted by on Jan 5, 2020

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Comment from Hotel Management

Jan 8, 2020 by Megan Fries - Front Office Manager

Thank you so much for your review. We're so glad to hear you enjoyed your stay with us and look forward to your next visit!

4 out of 5
Loved the art concept. Wish had this hotel in hometown. Way to support local artists and international arts. All staff very nice and helpful. would like to have check in 3pm instead of 4pm. Also, the price of drinks in bar was too high. A glass of wine $15 and beer $10

Posted by on Aug 30, 2019

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Comment from Hotel Management

Sep 4, 2019 by Megan Fries - Front Office Manager

We appreciate your feedback and are so happy to see you enjoyed your stay with us. The Red Penguins hope you'll choose to stay with us again the next time you're in Louisville!

5 out of 5

A Class Act in a Classy City

Pros: Where else can you see paintings by Kehinde Wiley (who painted the official portrait of Obama for the National Gallery) up close and personal?
Cons: I like what they are doing, but how about making the checkout time for noon rather than for eleven AM?
Location: My sons enjoyed visiting Louisville Stoneware, walking the town, seeing the Brown and Seelbach, Frazier History Museum and night time at 4th St. Live.
From the moment you walk into the 21C, it's a delight to the senses. Friendly staff, amazing thought-provoking art surrounds you on all four levels of the hotel. We wanted to bring my "often hard to impress" millennial sons to Louisville and a stay at the 21C. My family loved it. The room was ultra clean, spacious and interesting. Their atmospheric and fun restaurant and bar, Proof has wonderful food and attentive servers. We enjoyed flights of Bourbon at the start of our evening. We made reservations for brunch for the 4 of us at Proof for the following day which was a wonderful repast of delicious bison burger, scrumptious country ham benedicts and delightful shrimp and grits with Bellinis. Great food! Surrounding downtown Louisville has a great vibe for walking and viewing the sights. We would definitely pick 21C again for our base to enjoy the town.

Posted by , from Cincinnati on Mar 11, 2018

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5 out of 5
A perfect hotel. Couldn't have been more pleased. Would highly recommend to anyone.

Posted by on Dec 28, 2015

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Comment from Hotel Management

Jan 2, 2016 by John

Thank you for your review! I'm so glad that you had a great stay with us. We'll see you and your closest friends in the near future, I'm sure! Best, John Higgins Front Office Manager

5 out of 5

Super friendly and welcoming!

Pros: Close restaurants, Free Internet
This hotel is great! The staff at check in couldn't have been friendlier and more helpful! From suggesting things to do to the knowledge of the hotel's exhibits, they were great! Room service was fast and friendly as well. We will definitly stay here again!

Posted by on Aug 8, 2012

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5 out of 5

The friendliest hotel staff I've ever encountered.

Pros: Close restaurants, Free Internet, Quiet
The unique hotel is superb, but the most amazing thing is the incredibly friendly and helpful staff.

Posted by on Apr 10, 2012

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5 out of 5

An Experience

We had been in the hotel on a prior occasion eating at their wonderful restaurant, Proof and took time to explore some of the museum. It's not your grandmother's art, but it is fun, provocative and engaging. The room was large with high ceilings, great furnishings and a flat screen plasma with more channels than you should ever need. Service was very nice and everyone was extremely helpful, even the electrician who came after my wife blew the fuses while ironing. Only a slight glitch. Downtown Louisville is a great place to walk around and enjoy the various museums and shops. We enjoyed the stay and felt like we definitely got a great value. Not the place for kids, but otherwise, fantastic.

Posted by on Sep 27, 2007

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5 out of 5

Great for business, romantic get-away, trip to the city

What a beautiful space! Artwork may be too much for younger kids, so keeping this more an adult getaway or older teens is the way to go. We went up to do the arts trolley hop, this hotel is smack dab where you want to be, close to the trolley stop, the artwork is incredible, the room was spacious, clean, and the bed slept great! The huge TV was nice. Even though we didn't have a view of the city, the inner courtyard space is well appointed & neat to look at especially at night. Every aspect is considered here. Staff welcoming, warm & accommodating. The valet parking staff is above & beyond the call of duty! Stay here, you'll love it! And go down to Proof On Main for a nice little night cap.

Posted by on Aug 5, 2007

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About the 21c Museum Hotel Louisville

Location 700 W Main Street, Louisville, KY 40202

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

21c Museum Hotel Louisville offers its guests a sauna and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury 21c Museum Hotel Louisville. Parking is available for a fee. This 4.5-star Louisville hotel is smoke free.

  • 1 building
  • 91 guestrooms or units
  • 4 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2006
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

21c Museum Hotel Louisville offers 91 accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Louisville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Proof on Main - This fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golfing nearby
  • Yoga classes/instruction on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages.

  • Number of treatment rooms 2
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 40.00 per accommodation, per stay
  • Weight limit: 50 lbs
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 25 per person (approximately)
  • Valet parking fee: USD 32 per night (in/out privileges)
  • Pet fee: USD 40.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 21c Hotel Louisville
  • 21c Hotel Museum
  • 21c Louisville Hotel
  • 21c Museum
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You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

21c Museum Hotel Louisville is listed in the 2014 Condé Nast Traveler Gold List of the world's best places to stay.

  • UNESCO sustainable tourism pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.