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Best Western Louisville East Inn & Suites

2.5 star property
Louisville hotel in Jeffersontown area

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Photo gallery for Best Western Louisville East Inn & Suites

Relax in the hotel's inviting lobby, featuring a seating area with comfortable chairs and a sofa, a reception desk, and a glass elevator.
Enjoy a traditional Japanese dining experience with a central table, cushioned seating, and a display case.
Two single beds with wooden headboards and white bedding, a bedside table with a lamp and phone, and a door leading to another room.
Swim laps in a spacious pool with a clear view of the surrounding area through large windows.
Reception area with a curved reception desk, wooden shelving unit, and framed artwork.

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
9802 Bunsen Way, Louisville, KY, 40299
  • Mall St. Matthews
    ‪6 min drive‬
  • Oxmoor Center
    ‪7 min drive‬
  • E.P. Tom Sawyer State Park
    ‪10 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.2 out of 10
Wonderful
(5 reviews)
  • 330 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed) | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

  • 330 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave | Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Microwave

10.0 out of 10
Exceptional
(1 review)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(19 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(39 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.2 out of 10
Good
(10 reviews)
  • 330 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Laptop workspace, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

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  • Pool
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About the neighborhood

Louisville

Jeffersontown stay.Your stay at this Jeffersontown hotel places you within 3 miles (5 km) of Hunnington Place Shopping Center and Jeffersontown Commons Shopping Center. Southeast Christian Church and Hurstborne Shopping Center are also within 3 miles (5 km).

What's nearby

  • Southeast Christian Church - 4 min drive - 1.9 miles
  • Mall St. Matthews - 6 min drive - 4.7 miles
  • Oxmoor Center - 7 min drive - 5.3 miles
  • E.P. Tom Sawyer State Park - 10 min drive - 6.2 miles
  • Louisville Zoo - 13 min drive - 9.8 miles

Getting around

  • Louisville, KY (LOU-Bowman Field) - 11 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬16 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Moe's Southwest Grill - ‬18 min walk
  • ‪IHOP - ‬3 min drive
  • ‪Olive Garden - ‬4 min drive

About this property

Best Western Louisville East Inn & Suites

Louisville hotel in Jeffersontown area
Best Western Louisville East Inn & Suites offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. Free breakfast is served daily. There are 2 meeting rooms available. Best Western Louisville East Inn & Suites also features a vending machine, laundry facilities, and express check-out. Self parking is free. A complete renovation of Best Western Louisville East Inn & Suites was completed in 2016.

This Louisville hotel is smoke free.

  • 1 building
  • 101 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Full breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Best Western Louisville East Inn & Suites offers 101 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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  • Pool
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  • Parking included
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Property amenities

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hotel Louisville East
Best Western Louisville East
Best Western Envoy Hotel Louisville
Best Western Envoy Inn And Suites
Best Western Louisville
Louisville Best Western
Best Western Louisville East Hotel
Best Western Louisville East
Louisville & Suites Louisville
Best Western Louisville East Inn Suites
Best Western Louisville East Inn & Suites Hotel

Frequently asked questions

How close is Best Western Louisville East Inn & Suites to the airport?

Best Western Louisville East Inn & Suites is 5.4 mi (11-min drive) away from the Louisville, KY (LOU-Bowman Field) airport, the closest popular airport to the property.

Does Best Western Louisville East Inn & Suites have an airport shuttle?

Airport shuttle services are not available at Best Western Louisville East Inn & Suites.

Does Best Western Louisville East Inn & Suites offer free breakfast?

Best Western Louisville East Inn & Suites offers free full breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Best Western Louisville East Inn & Suites?

No, there is no casino at this hotel.

What time is check-in at Best Western Louisville East Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM. A fee applies for early check-in.

Is there free parking at Best Western Louisville East Inn & Suites?

This hotel offers free self parking.

Does Best Western Louisville East Inn & Suites have a pool?

Best Western Louisville East Inn & Suites features an indoor pool.

Does Best Western Louisville East Inn & Suites have a spa?

There are no spa services available at this hotel.

How close is Best Western Louisville East Inn & Suites to downtown Louisville?

Best Western Louisville East Inn & Suites is 10.3 mi away from Louisville.

Best Western Louisville East Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 381 out of 1004 reviews
Rating 8 - Good. 343 out of 1004 reviews
Rating 6 - Okay. 134 out of 1004 reviews
Rating 4 - Poor. 79 out of 1004 reviews
Rating 2 - Terrible. 67 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and comfortable

It was very nice. It was for a family gathering.
Stayed 1 night in Apr 2025

6/10 Okay

Carla

Stayed 2 nights in Apr 2025

10/10 Excellent

Carol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Apr 2025

4/10 Poor

Matthew

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Elevator broke. I have a disabled son and we had to go up and down 4 flights of stairs for a day. That was awful. Breakfast is decent. Bar is never open. Room was not what was pictured. Living room is tiny
Stayed 2 nights in Mar 2025

6/10 Okay

Natalie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Carleton

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and fairly large. No sign of anyone smoking or anything like that in the hotel. Breakfast was excellent. Not sure usual dried up eggs and potatoes. Even the coffee was very good!
Stayed 1 night in Mar 2025

2/10 Terrible

Caitlyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ingrid, Louisville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious, bfast was hot the pool was nice. I would definitely stay here again. Check in was easy the front desk staff was nice.
Stayed 1 night in Mar 2025

10/10 Excellent

teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your individuals responsible for breakfast are topnotch. I travel often and they are VERY RESPECTFUL and take their job seriously to keep things restocked and clean when people are not concerned. I have only been here 1 time this year but last year i saw alot and they acted as owners. I respect that. If im in ky, i come here and recognize things as i reorganize teams; only sharing so you understand the respect of workers.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Austin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and facilities were nice as well.
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No hot water. Low water pressure.
Stayed 2 nights in Feb 2025

2/10 Terrible

Onaje

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I found bugs in my room and one of the TVs didn’t work properly
Stayed 1 night in Feb 2025

8/10 Good

Cynthia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly.. very helpful. The beds were not very comfy. Breakfast was delicious and had a large variety. Would stay here again.
Stayed 1 night in Jan 2025

6/10 Okay

Aaditi

Business traveler
Liked: Staff & service
Overall good, but lot of ladybugs in the room, had to also change room once as bathroom door was not working properly
Stayed 2 nights in Nov 2024

8/10 Good

Jared

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

6/10 Okay

Donald

Business traveler
Liked: Cleanliness, room comfort

No TV or media service

Accommodations were ok. TV was non-functioning, as they are installing new network connections, and will not be working until January. I found this annoying.
Stayed 2 nights in Nov 2024

8/10 Good

Braxton

Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Naomi at the front desk was great!
Stayed 1 night in Oct 2024

8/10 Good

Danielle

Stayed 2 nights in Sep 2024

10/10 Excellent

Katherine

Stayed 2 nights in Oct 2024

10/10 Excellent

cadi

Stayed 2 nights in Sep 2024

8/10 Good

Cathi

Traveled with partner
Liked: Staff & service
Caring & polite staff. But need to change rooms 3 time. First room: bathroom light out. 2nd room: broken & leaky mini-Frig.
Stayed 1 night in Sep 2024

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The staff was very nice and helpful.
Stayed 3 nights in Jul 2024