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4.6 out of 5

"Walking distance to plenty of restaurants, but paid Travelocity for the parking option and the hotel would not valid parking, so we paid twice. " More

By a verified traveler on Mon 14 Jun 2021

Hotel Description

4-star hotel near Fourth Street Live!

City center retreat

At this West Main Historic District hotel, you'll be well placed to visit Fourth Street Live! and Kentucky International Convention Center, both steps away. KFC Yum Center and Muhammad Ali Center are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a fitness center on site, and laundry facilities and concierge services are also offered.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 393 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include room service, premium bedding, and hair dryers.

Room, 2 Queen Beds, Accessible (with Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$133* Per night/room Jul 4 - Jul 5

Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite (VIP)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hyatt Regency Louisville ratings based on 20 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hyatt Regency Louisville

Everyone (13) Couples (4) Family (3)
3 out of 5
Walking distance to plenty of restaurants, but paid Travelocity for the parking option and the hotel would not valid parking, so we paid twice.

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 15, 2021 by Customer Service

Thank you for taking the time to submit this feedback. We are always working as hard as we can to provide the best stays for our guests. We regret to hear about your experience. We will share all of your concerns with our team moving forward. We hope you plan on staying with us again soon. We'd love to improve your opinion of us.

4 out of 5

Posted by on May 28, 2021

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Comment from Hotel Management

Jun 8, 2021 by Customer Service

Thank you for sharing your thoughts with us! It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Hyatt Regency Louisville. Thank you and have a lovely day!

4 out of 5

Posted by on May 10, 2021

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Comment from Hotel Management

May 20, 2021 by Customer Service

Thanks for the 4/5 rating! We're thrilled you enjoyed your time at Hyatt Regency Louisville so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

5 out of 5
Awesome facilities, great staff and wonderful customer service

Posted by on Apr 3, 2021

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Comment from Hotel Management

Apr 4, 2021 by Customer Service

Thank you for the wonderful review! It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting you again in the future! Thank you again for sharing your review and for staying at Hyatt Regency Louisville. Have a wonderful day!

5 out of 5
Even admist this COVID pandemic, our stay was wonderful. Clean rooms with well identified signs regarding social distancing. The restaurant SWAY great bourbon selection and bartender who was awesome.

Posted by , from Nashville on Sep 21, 2020

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4 out of 5
everything was great only two complaints was fridgerator didn't work and no microwave

Posted by on Sep 7, 2020

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5 out of 5

Posted by on Aug 2, 2020

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5 out of 5
Beautiful facilities, very nice clean and the staff at hand was wonderful and friendly, I highly recommend. This was the perfect gift from my friend on my wedding night ❤️❤️❤️❤️

Posted by , from Louisville Ky on Jul 26, 2020

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Comment from Hotel Management

Jul 27, 2020 by Mandy Skinner, Front Office Supervisor

We are so glad that you enjoyed your stay. Congratulations on your wedding!!

5 out of 5
The staff was friendly and the room was very clean.

Posted by on Mar 7, 2020

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Comment from Hotel Management

Mar 10, 2020 by Hyatt GM

Great comments, thank you.

5 out of 5
I could hear shower running next door, but everything else was fine

Posted by , from Michigan on Dec 28, 2019

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Comment from Hotel Management

Dec 30, 2019 by Hyatt GM

Thank you for your business. We're so happy you enjoyed your visit.

Property Features

Hyatt Regency Louisville offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 20600 square feet (1914 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hyatt Regency Louisville. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Louisville hotel.

  • 1 building
  • 393 guestrooms or units
  • 18 levels
  • 20600 sq ft of conference space
  • 1914 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Louisville International Airport (SDF) (10.4 km / 6.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Regency Louisville offers 393 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 65-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in July 2016.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11 AM and on weekends from 7 AM to noon.

Sway - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 20 per person (approximately)
  • Self parking fee: USD 20 per night
  • Valet parking fee: USD 29 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Louisville
  • Hyatt Regency Hotel Louisville
  • Hyatt Regency Louisville
  • Louisville Hyatt
  • Louisville Hyatt Regency
  • Hyatt Louisville Ky
  • Hyatt Regency Louisville Hotel Louisville
  • Hyatt Regency Louisville Hotel
  • Hyatt Regency Louisville Hotel
  • Hyatt Regency Louisville Louisville
  • Hyatt Regency Louisville Hotel Louisville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.