City center retreat
With a stay at this Downtown Louisville hotel, you'll be within half a mile (1 km) of KFC Yum Center and 3 miles (5 km) of University of Louisville. Kentucky International Convention Center and Fourth Street Live! are also within half a mile (1 km).
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a gym on site, and laundry facilities and concierge services are also offered.
Jul 19, 2022 by Customer Service
Thank you for your review, Leatha. We appreciate you taking the time to share your feedback with us. While we're glad you enjoyed our central location, we regret that our carpets did not meet your expectations. We'll address your concerns with our housekeeping staff so that we can improve for the future. We hope you'll give us the chance to share a more positive visit with you soon.
Jun 14, 2022 by Customer Service
We are always disheartened to receive a negative review, Roberto. We strive to give our guests the best service, and hearing that you experience problems with your stay means that we were unsuccessful in our goal. Please know that this is not something we take lightly, and we will ensure that proper procedures are set to make sure it doesn't happen again. Thank you for leaving your feedback.
Apr 19, 2022 by Customer Service
It is heartwarming to hear that our hospitality left you with a great impression of us, James! We're pleased to know you loved your clean accommodations and prime location. On behalf of our entire team, we thank you for your business and for leaving this detailed review! Come see us again when you're back in the area!
Mar 14, 2022 by Customer Service
Thank you for the wonderful feedback, Yvette. We are thrilled that our great decorations and overall ambiance exceeded your expectations. We will be sure to address your concerns regarding our bedding and customer service with the appropriate members of our team. We look forward to hosting a better experience for you in the near future.
Dec 22, 2021 by Customer Service
On behalf of our reservations department, we are sorry you didn't have the greatest time at our property. We have forwarded your information about your room placement to them in order to analyze the situation further. Please know that this is not the normal experience our guests have when staying with us, and we hope we can invite you back for a better time in the future.
Nov 3, 2021 by Customer Service
MATTHEW, We're delighted to know you were pleased with your stay at Hyatt Regency Louisville! We're so glad that you trusted in us to keep you satisfied and comfortable throughout your time with us. We're glad you liked our clean accommodations and friendly staff! We apologize for any issues regarding our breakfast selection. We will make sure to address this with the appropriate members of our team moving forward. If there's anything else we can do to make your next stay even better, don't hesitate to let us know, Matthew! We hope to see you again soon!
Oct 12, 2021 by Customer Service
Thank you for the feedback, Bonnie. We are glad to hear that you had such a great time staying with us and especially liked our beautiful open lobby. We look forward to hosting you again for another wonderful experience next time you're in Louisville.
Hyatt Regency Louisville offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 20600 square feet (1914 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hyatt Regency Louisville. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Louisville hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
Hyatt Regency Louisville offers 393 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 65-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in July 2016.
For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7 AM to 11:00 AM.
Sway - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.