City center retreat
A stay at this Downtown Louisville hotel places you steps from Kentucky International Convention Center and within a 5-minute walk of Fourth Street Live!. KFC Yum Center and Actors Theatre of Louisville are also within half a mile (1 km).
Dining, fitness center
This hotel features a restaurant, an indoor pool, and a bar/lounge. Enjoy the gym and perks like free WiFi. Valet parking, a business center, and a coffee shop are also offered.
Jul 21, 2023 by Customer Service
Michael,Thank you so much for sharing your glowing review about your recent stay with us. The highest compliment we can receive is when our guests use words like 'exceptional' to describe their time at the Hyatt Regency Louisville. It truly warms our hearts to know that we exceeded your expectations in every way.Your kind words about our welcoming atmosphere are greatly appreciated. We believe that imparting an inviting and friendly environment is essential to making each guest feel at home, allowing them to fully experience all that our hotel has to offer. We're thrilled that you encountered this from the moment you arrived.Moreover, we're delighted that you noticed our attentive service. Our staff works tirelessly to go above and beyond for our valued guests. Your recognition of their efforts reaffirms our hard work and dedication to world-class customer service.We also appreciate your acknowledgement of our fantastic amenities. We strive to provide top-notch facilities to all our guests in order to enhance their stay and offer further comfort and convenience.The fact that you would consider recommending the Hyatt Regency Louisville to others looking for a memorable stay in Louisville is sincerely gratifying. We would be more than happy to provide them with the same level of service and hospitality that made your stay a memorable one.Once again, thank you very much for your wonderful review and we look forward to the opportunity to welcome you back in the near future. Unforgettable guest experiences are always our aim and it’s feedback like yours that assists us in achieving our goal.
Apr 11, 2023 by Customer Service
We appreciate you taking the time to share your feedback, April!While we're delighted you had a pleasant stay with us and that you enjoyed our ample parking, efficient elevator service, great amenities, delicious breakfast and friendly staff, we're disappointed we could have done more for you. Your feedback regarding the condition of our property and soundproofing is helpful and will be addressed by our management team moving forward.We look forward to hosting you again soon for a more positive experience!
Apr 3, 2023 by Customer Service
Thank you for the great rating and review, Lori!We're so glad to hear you had a nice stay with us at Hyatt Regency Louisville. While we're disappointed to hear about the elevators and halls, we're so delighted that you had a great experience at check-in. Our team strives to provide immaculate service, so this is awesome to hear.We'd love to share an even more positive stay with you next time, Lori.
Jul 19, 2022 by Customer Service
Thank you for your review, Leatha. We appreciate you taking the time to share your feedback with us. While we're glad you enjoyed our central location, we regret that our carpets did not meet your expectations. We'll address your concerns with our housekeeping staff so that we can improve for the future. We hope you'll give us the chance to share a more positive visit with you soon.
Jun 14, 2022 by Customer Service
We are always disheartened to receive a negative review, Roberto. We strive to give our guests the best service, and hearing that you experience problems with your stay means that we were unsuccessful in our goal. Please know that this is not something we take lightly, and we will ensure that proper procedures are set to make sure it doesn't happen again. Thank you for leaving your feedback.
Apr 19, 2022 by Customer Service
It is heartwarming to hear that our hospitality left you with a great impression of us, James! We're pleased to know you loved your clean accommodations and prime location. On behalf of our entire team, we thank you for your business and for leaving this detailed review! Come see us again when you're back in the area!
Hyatt Regency Louisville offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 20600 square feet (1914 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at Hyatt Regency Louisville. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Louisville hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
Hyatt Regency Louisville offers 393 accommodations with iPod docking stations and coffee/tea makers. Beds feature premium bedding. 65-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7 AM to 11:00 AM.
Sway - This restaurant serves breakfast, lunch, and dinner.
Recreational amenities at the hotel include an indoor pool and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.