Hyatt Regency Louisville

4-star property
320 West Jefferson Street, Louisville, KY 1-855-201-7819

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4.3 out of 5
Very good!
See all 45 Travelocity Reviews

"Good location to the attractions some were walking distance and others we used Lyft. " More

By a verified traveler on Sun 15 Jul 2018

Points Of Interest

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Hotel Description

4-star hotel near KFC Yum Center

City center stay

At this West Main Historic District hotel, you'll be well placed to visit Kentucky International Convention Center and Fourth Street Live!, both steps away. KFC Yum Center and Riverfront Plaza Belvedere are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a fitness center on site, and a 24-hour front desk and express check-in are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 393 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Room service, premium bedding, and free newspapers are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$142 per night

Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (with Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Hyatt Regency Louisville ratings based on 45 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Louisville

Everyone (12) Couples (1)
5 out of 5
It is spectacular!! Location is perfect too. We will say here again.

Posted by on Jul 2, 2019

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Comment from Hotel Management

Jul 8, 2019 by Hyatt GM

Thanks for your great review! We're located between the Kentucky International Convention Center and 4th Street Live. Just a short walk to downtown Louisville's best restaurants and attractions.

5 out of 5

Posted by on Apr 28, 2019

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Comment from Hotel Management

Apr 28, 2019 by Hyatt GM

Thank you for your business and we're happy you enjoyed your visit to our hotel.

5 out of 5
The staff was very friendly and helpful. The room was quiet.

Posted by on Apr 14, 2019

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Comment from Hotel Management

Apr 14, 2019 by Hyatt GM

Thanks for staying with us and for the nice comments.

3 out of 5
This hotel was ok it was not worth the what the room cost.

Posted by on Dec 3, 2018

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Comment from Hotel Management

Dec 4, 2018 by Hyatt GM

We are sorry to hear that you didn't see the value in our hotel. We hope to have another opportunity in the future to earn your business.

5 out of 5

Nice hotel in downtown area.

Good location to the attractions some were walking distance and others we used Lyft.

Posted by , from Corpus Christi, TX on Jul 15, 2018

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4 out of 5

Very nice

The staff was Exceptional, room was nice and the overall place was real nice. Definetly would stay again...

Posted by , from Vegas on Feb 19, 2018

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5 out of 5
Wonderful staff and in a great location close to plenty of attractions and restaurants.

Posted by on May 22, 2017

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4 out of 5

Decent hotel, not happy with room.

The hotel was decent but when we arrived our room was tiny, the floor hadn't been swept well and had wet spots all over it. The room next to us left their room service food and trays out in the hall and they were never picked up our entire stay. Then we asked for a cart for our luggage and they gave us a broken cart that even had a tag on it that said, "broken." We dragged the cart to the valet area and they told us we had to go back to front desk in order to get valet service. The hotel itself was nice but the room wasn't what I expected for the amount I paid.

Posted by , from IN on May 22, 2017

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4 out of 5

Great location for holiday fun

Pros: Close to area we wanted to be
Cons: Location of room
Location: Close to all things we came for holidays
Taking the grandkids for traditional holiday trip for parade, lighting , santa,etc, we decided to try a different hotel this year. Upon arriving we realized this hotel was a great location and I had paid upgrade price for a city view. The hotel staff asked about location of room available that was located close to elevators. I stressed the fact we wanted a great view and wanted to see the sights. The room we were given was terrible!!! All we could see was construction sights. Buildings down, trash pilled up, cranes on buildings and roads closed. No city sights with all the holiday decorations. This took everything away from my thoughts and upgraded price I paid. Very disappointed!

Posted by , from Indianapolis on Nov 29, 2016

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4 out of 5
Friendly and Knowledgable Staff. Very attentive and helpful

Posted by on Oct 12, 2016

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About the Hyatt Regency Louisville

Location 320 West Jefferson Street, Louisville, KY 40202

Property Features

Hyatt Regency Louisville offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 20600 square feet (1914 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hyatt Regency Louisville. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Louisville hotel.

  • 1 building
  • 393 guestrooms or units
  • 18 levels
  • 20600 sq ft of conference space
  • 1914 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Louisville, KY (SDF-Louisville Intl.) (8.9 km / 5.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Regency Louisville offers 393 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 65-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in July 2016.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11 AM and on weekends from 7 AM to noon.

Sway - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 20 per person (approximately)
  • Self parking fee: USD 20 per night
  • Valet parking fee: USD 29 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Louisville
  • Hyatt Regency Hotel Louisville
  • Hyatt Regency Louisville
  • Louisville Hyatt
  • Louisville Hyatt Regency
  • Hyatt Louisville Ky
  • Hyatt Regency Louisville Hotel Louisville
  • Hyatt Regency Louisville Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.