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"I was in town for business and just needed a place to shower and sleep. I came and left when it was dark out but could tell they had repainted the ext ... " More

By a verified traveler on Sun 20 Oct 2019

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Hotel Description

Hotel perfectly located for exploring St. Matthews

St. Matthews stay

Within a 10-minute walk of this St. Matthews hotel, you'll find Norton Healthcare St.Matthews and Norton Women's & Children's Hospital. Baptist Hospital Louisville and Mall St. Matthews are also within 2 miles (3 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. The front desk is staffed around-the-clock and laundry facilities are on offer.

Comfort Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$90* Per night/room Oct 11 - Oct 12

Basic Double Room, 2 Queen Beds, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

DuPont Suites ratings based on 8 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for DuPont Suites

Everyone (5) Couples (1) Family (1)
5 out of 5
Staff very nice

Posted by on May 7, 2022

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Comment from Hotel Management

May 9, 2022 by The Dupont Suites

Dear Guest, Thank you for taking time and writing us a review. We value and appreciate your feedback. We are happy to serve you in future again. Thanks & Regards, The Dupont Suites Management

1 out of 5

Posted by on Jun 23, 2020

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Comment from Hotel Management

Jun 24, 2020 by The DuPont Suites.

Dear Customer. Thank you for staying with us.We appreciate your feedback Kindly elaborate your experience with us.This will allow us to enhance our Service. Best regards. The DuPont Suites Team

4 out of 5
I was in town for business and just needed a place to shower and sleep. I came and left when it was dark out but could tell they had repainted the exterior since the last time I stayed a couple of years ago. It also looked like they were starting to repaint the hallway I stayed in - no paint odor though. Everything was quiet in my section of the hotel. And only about 15 minutes from KFEC.

Posted by on Oct 20, 2019

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Comment from Hotel Management

Nov 12, 2019 by Front desk staff

Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip

1 out of 5
This property has a front desk worker is a thief that stole a expensive bracelet after she checked our room. They refused to give us a manager name or the employee name. When we explained we looked through all our things DONT YOU EVER STAY HERE I WILL BE WRITING MORE REVIEWS

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 9, 2019 by Management

We are so sorry to hear that you lost your expensive bracelet while you are stayed with us. We check the room for smoking before we refund cash incidental deposit. Upon cleaning your room we checked everything and we did not find anything. Our staff has been working for this hotel since last 5 years they are very loyal & honest. Managers name is on the business card which is available at the front desk lobby. Ones again we are sorry for your loss.

5 out of 5

Posted by on Mar 30, 2019

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Comment from Hotel Management

Apr 1, 2019 by Front Desk Staff

Thank you so much for taking the time to leave us a review! We love 5 Star Ratings! We appreciate your feedback and look forward to welcoming you back again!

5 out of 5

Posted by on Jan 28, 2019

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Comment from Hotel Management

Jan 28, 2019 by Sunny

Thank you so much for taking the time to leave us a review! We love 5 Star Ratings! We appreciate your feedback and look forward to welcoming you back again!

5 out of 5

Posted by on Jan 28, 2019

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Comment from Hotel Management

Jan 28, 2019 by Sunny

Thank you so much for taking the time to leave us a review! We love 5 Star Ratings! We appreciate your feedback and look forward to welcoming you back again!

1 out of 5
This hotel is a dump. They says they are going to remodel it. There are missing electrical covers in the bathrooms. I can't believe this place is up to the building code.

Posted by on Mar 24, 2018

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Comment from Hotel Management

Mar 27, 2018 by Front Desk

Thank You for staying with us, sorry about your unpleasant stay we are in the process of renovating our rooms. There will be pictures up in a couple of weeks of our new rooms as they get completed. Hope you will give us another chance in the future.

Property Features

As a guest of DuPont Suites, you'll find laundry facilities and a television in a common area. WiFi is free in public spaces. Free self parking is available. This Louisville hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 3 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

DuPont Suites offers 65 air-conditioned accommodations with hair dryers and irons/ironing boards. 39-inch flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, mobile payments, and cash

Mobile payment options include: Cash App

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, cash, mobile payments, and Cash App. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global).

  • Mobile payments
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Cash App
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Cash deposit required
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DuPont Suites Hotel Louisville
  • DuPont Suites Louisville
  • DuPont Suites Hotel
  • DuPont Suites Louisville
  • DuPont Suites Hotel Louisville

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.