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Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG

2.5 star property
Hotel perfectly located for exploring Bearden

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG

Free daily buffet breakfast
Indoor pool
Room amenity
Exterior
Individually decorated, individually furnished, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
6324 Papermill Dr, Knoxville, TN, 37919
  • Place, West Town Mall
    ‪2 min drive‬
  • Place, Bearden Antique Mall
    ‪3 min drive‬
  • Place, University of Tennessee
    ‪6 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(35 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Comm, Access Tub)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Comm, Access Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible (Mobility, Accessible Tub)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Courtyard by Marriott Knoxville West/Bearden

Bearden
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 638 reviews
$118 nightly
The price is $140
Apr 5 - Apr 6
Total with taxes and fees
Courtyard by Marriott Knoxville West/Bearden

About the neighborhood

Knoxville

Bearden stay.Your stay at this Bearden hotel places you within 3 miles (5 km) of Bearden Antique Mall and Tennessee River. West Town Mall and West Hills Tennis Center are also within 3 miles (5 km).

What's nearby

  • West Town Mall - 2 min drive - 3.0 miles
  • Bearden Antique Mall - 3 min drive - 1.7 miles
  • University of Tennessee - 6 min drive - 6.9 miles
  • Knoxville Convention Center - 6 min drive - 7.5 miles
  • Thompson–Boling Arena - 7 min drive - 7.5 miles

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬13 min walk
  • ‪Twin Peaks - ‬11 min walk
  • ‪P.F. Chang's China Bistro - ‬11 min walk
  • ‪Denton's - ‬15 min walk
  • ‪Waffle House - ‬2 min walk

About this property

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG

Hotel perfectly located for exploring Bearden
Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1064 square feet (96 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG. Free self parking is available.

This Knoxville hotel is smoke free.

  • 90 guestrooms or units
  • 5 levels
  • 1064 sq ft of conference space
  • 96 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG offers 90 accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Restaurant
Hampton Inn & Suites Knoxville Papermill Drive
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, 1,002 reviews
$110 nightly
The price is $130
Apr 5 - Apr 6
Total with taxes and fees
Hampton Inn & Suites Knoxville Papermill Drive

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Papermill Hotel
Holiday Inn Express Hotel Papermill Hotel Knoxville West
Holiday Inn Express Hotel Papermill
Holiday Inn Express Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill
Holiday Inn Express Hotel Suites Knoxville West Papermill by IHG

Frequently asked questions

How close is Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG to the airport?

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG is 15.7 mi (22-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

As of Mar 20, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG on Apr 19, 2026 start from $150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG.

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG offer free breakfast?

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG offers free buffet breakfast every day.

Is there a casino at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

This hotel offers free self parking.

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG have a pool?

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG features an indoor pool. Guests can enjoy pool access from 9:00 AM to 10:00 PM.

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG to downtown Knoxville?

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG is 5.4 mi away from Knoxville.

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 479 out of 774 reviews
Rating 8 - Good. 197 out of 774 reviews
Rating 6 - Okay. 55 out of 774 reviews
Rating 4 - Poor. 27 out of 774 reviews
Rating 2 - Terrible. 16 out of 774 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Darren

Liked: Cleanliness
Great bed - just passing through.
Stayed 1 night in Sep 2025

8/10 Good

Emilee

Liked: Cleanliness, staff & service, room comfort
The room was clean & comfortable. Although the bathroom area definitely needs some repairs. The shower tile was needing a good cleaning, the soap holders in the shower were loose, the paint on the walls were bubbly/rippled due to moisture, the shower rod was very cheap/flexible, bending
Stayed 2 nights in Nov 2025

10/10 Excellent

Kathy

Stayed 2 nights in Nov 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, amenities, property conditions & facilities
Great!!
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and i appreciated . The staff made me welcome also the staff at the front desk was excellent!!
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was hot and fresh and well stocked, staff was very friendly and accommodating, plenty of parking and was safe and well let - room was very clean and I appreciate the fact that the beds had protective encasements on them.
Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Stayed 1 night in Sep 2025

8/10 Good

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Clean room. Above average hotel breakfast. Only drawback was noise from the highway.
Stayed 3 nights in Nov 2025

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and comfortable. The staff was very friendly and polite. The location was in a good part of town near plenty of restaurants
Stayed 1 night in Nov 2025

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and nice staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 2 nights in Oct 2025

2/10 Terrible

Priscila

Stayed 2 nights in Oct 2025

10/10 Excellent

Alisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was easy to access from the interstate. It was clean and the breakfast was good.
Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and a very good breakfast
Stayed 1 night in Oct 2025

6/10 Okay

Martha Anne

Stayed 2 nights in Oct 2025

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service
Traveling through Knoxville and came in around 8:30-9:00. During check-in staff were unpleasant with no personality. Bordered on rude. Lobby area was clean and pleasant. Got to our room which was clean but had had terrible odor. We were afraid of what was left over but to tired from the days travels to care. Sheets were clean so we slept. Wouldn’t recommend room 322
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Hotel was a little dated
Stayed 1 night in Sep 2025

8/10 Good

Gregory, Brookhaven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Sep 2025

10/10 Excellent

trevor

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and nice. Location was convenient.
Stayed 2 nights in Sep 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kerry

Stayed 1 night in Sep 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025