We left our phones in the apartment when we first arrived so they could charge up while we went to the Target across the street to get some water, ice, etc. When we got back, the batteries to the electronic locks were no longer working. About an hour of panic later, the batteries must have had one last gasp of life and worked and let us in. Not a great start to the stay. There should have been a lockbox backup. We have electronic locks on our door and have a backup for this exact reason. You can't rely on VRBO guests to let you know the batteries are dying. As far as the unit goes, we thought it was clean until the next day when we showered and walked around barefoot for a few minutes and noticed our feet were very dirty. The unit is comfy but the mattress is definitely on the firm side. There is a sliding barn door that goes from the bedroom into the bathroom. This does not afford much privacy in the bathroom. This was probably our biggest complaint. Due to the lock issue (we could not contact the owner due to both phones being in the unit with a lock that wouldn't work), we were not able to spend much time in the property. The location is great. If you don't like firm mattresses, this probably isn't the unit for you. Whoever is cleaning for them, is not mopping. Wish we had a better stay but sometimes things just don't work in your favor.