Upstairs air conditioner was not working and 4 of the bedrooms were unsleepable, none of the 5 coffee pots worked fully, house was dirty, broken ceramic tiles in basement to where it's dangerous and you feel the floor sink, ski ball kept breaking, grill was rusty, one shower didn't drain so you stood in inches of water, and the controls were backwards, one showers door fell off and there were strobe lights in there. Most controllers for fans didn't work you had to switch batteries, 2 portable fans didn't work that we really needed, no vent in one bedroom, new fans installed in bedrooms but they didn't paint under them. Looks tacky, basement door didn't lock. Nightly price is a lot of money and their response was we should have called their 24 hour line and they could have tried to fix it. First, so many things were wrong we didn't have all day for them to sit and fix things and secon, it should have been checked out before we arrived. I'm not gonna sit there as they come clean and fix batteries and air that should have been taken care of before we got there. Isn't that why they're is a check in and out time? Couch is so worn down you feel the wood on your back. I have a grandson that naps and can't have them pounding around. With SO MANY things needing fixing and replaced. And you can't replace tile and drains and paint with us there. A lot of money for such a disappointing stay.