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"Great room with all amenities our family of 8 required! Pool staff was focused to guests safety. Wonderful resort for a winter getaway in Wisconsin! " More

By a verified traveler on Mon 13 Jan 2020

Hotel Description

Family-friendly 3.5-star resort near Top Secret

Heart of Wisconsin Dells

You'll be within 6 miles (10 km) of Noah's Ark Waterpark and 9 miles (15 km) of Crystal Grand Music Theater. Also within 9 miles (15 km) are Outlets at The Dells and Palace Theater.

18-hole golf course

This resort features a golf course, free water park access, and a full-service spa. There's fun for all ages with a lazy river and mini golf, and families will appreciate the onsite laundry facilities. Enjoy a meal in one of the 5 restaurants and perks like free WiFi.

Free WiFi, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 620 guestrooms also offer free WiFi and TVs with cable channels. Microwaves, room service, and coffee/tea makers are also available.

Deluxe Condo, 2 Bedrooms, Non Smoking, River View (2 Queen Beds and 1 King Bed)

Bed Count 2 Queen Beds Maximum Occupancy 10 Max

Loft, Multiple Beds, Non Smoking, Golf View

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Villa, 2 Queen Beds, Non Smoking, Golf View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Deluxe Suite, 2 Queen Beds, Non Smoking, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Queen Beds, Non Smoking, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 2 Queen Beds, Non Smoking, River View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Chula Vista Resort, Trademark Collection by Wyndham ratings based on 25 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Chula Vista Resort, Trademark Collection by Wyndham

Everyone (11) Couples (3) Family (7)
1 out of 5
I will be sending an email DIRECTLY to poperty! What APPEARS to be the lobby to check in, IS NOT, After unloading all luggage and 2 people disabled. Then sent to the wrong building, then to end up WITHOUT handicap roll in shower

Posted by on Jun 28, 2020

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Comment from Hotel Management

Jul 9, 2020 by Guest Services

Thank you for your feedback - please let us know if there is anything we can do to help in getting you in touch with one of our members of leadership. Thank you!

2 out of 5
The room wasnt what it said i had no more then 2 garbage bags for 8 people not enoght towels had to call for more. Was just unsatisfied with this place

Posted by , from Chicago on Jun 22, 2020

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Comment from Hotel Management

Jun 26, 2020 by Guest Services

Thank you for your review - we appreciate you taking the time to share with us your experience.

2 out of 5
there was no adult indoor pool, no river view because of the trees

Posted by on Jun 21, 2020

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Comment from Hotel Management

Jun 26, 2020 by Guest Services

Thank you for sharing your feedback with us!

5 out of 5
Great room with all amenities our family of 8 required! Pool staff was focused to guests safety. Wonderful resort for a winter getaway in Wisconsin!

Posted by on Jan 13, 2020

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Comment from Hotel Management

Jan 13, 2020 by Kaylyn Z.

Thank you so much for your kind review! We are thrilled that you got to experience all that Chula Vista Resort has to offer in the wintertime! Wisconsin Dells is a great place for a winter getaway, and we hope to see you back again to enjoy our amenities available during the summer as well.

5 out of 5
The family suite was awesome, we’ll equipped and big

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 6, 2020 by Kaylyn Z.

Thank you for your feedback.

4 out of 5
The kids really enjoyed the water park. The room was okay, could use some maintenance. Door was hard to open and shut, buy overall was a good trip.

Posted by on Jul 26, 2019

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Comment from Hotel Management

Jul 27, 2019 by Kaylyn Z.

Thank you for your feedback. Please know that we will share your comments with our maintenance staff so that we can improve our resort as we move forward. We hope to see you back in the future.

1 out of 5
There was a bed bug we found in the room. They were doing construction so there was plastic over the windows. The bathroom smelt like pee. We only stayed one of the two days and we went to a different hotel. This place was disgusting.they only refunded the one night we didnt end up staying. Never again

Posted by on Jun 19, 2019

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Comment from Hotel Management

Jun 25, 2019 by Kaylyn Z.

Thank you for your feedback. Our front desk manager had attempted to reach out to you multiple times but had not heard back. The room was found negative for evidence of bed bugs.

4 out of 5
Able to check in early and use water park. They did not charge for the additional water park pass that ee newded. Stayed on the golf course and very nice view.

Posted by on Jun 18, 2019

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Comment from Hotel Management

Jun 19, 2019 by Kaylyn Z.

Thank you for your feedback. We are happy that your villa room provided a great view of Chula's beautiful location! We hope to see you back soon.

1 out of 5
Property was nice, clean but very confusing around the pool area when you need to find an exit. Must of the gates were closed

Posted by on May 26, 2019

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Comment from Hotel Management

May 28, 2019 by Kaylyn Z.

Thank you for your feedback. We have shared your review with our waterpark management so that they can review their wayfinding around the waterpark.

4 out of 5
The window in our hotel room was open when we arrived and was difficult to close/old and had a cracked border. The room needs some updating.

Posted by on May 4, 2019

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Comment from Hotel Management

May 5, 2019 by Kaylyn Z.

Thank you for your feedback. We will share your comments with our staff. We are currently in the process of renovating our resort, and we look forward to the updates these changes will bring.

About the Chula Vista Resort, Trademark Collection by Wyndham

Location 2501 River Rd, Wisconsin Dells, WI 53965

Renovations + Closures

The following facilities or services will be unavailable from August 30 2020 to December 31 2020 (dates subject to change):

  • Children's club

Due to COVID-19, this property’s food and beverage options may be limited.

The following facilities are closed on Wednesday and Thursday:

  • Indoor pool

Property Features

As a guest of Chula Vista Resort, Trademark Collection by Wyndham, you'll find a full-service spa, a golf course, a complimentary water park, and 3 spa tubs. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this resort measures 120000 square feet (11148 square meters) and includes a conference center. An outdoor pool, an indoor pool, and a children's pool are also featured at the family-friendly Chula Vista Resort, Trademark Collection by Wyndham. Smoking is allowed in designated areas at this 3.5-star Wisconsin Dells resort.

  • 620 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 3 bars by the pool
  • 3 bars or lounges
  • 120000 sq ft of conference space
  • 11148 sq m of conference space
  • Bar on the beach
  • Coffee shop
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free water park access
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Miniature golf on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Dane County Regional Airport (MSN) (89.2 km / 55.4 mi)
  • Train station: Wisconsin Dells Station (6.6 km / 4.1 mi)

Room Amenities

Chula Vista Resort, Trademark Collection by Wyndham offers 620 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Wisconsin Dells resort provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

Market Fresh Buffet - This buffet restaurant serves breakfast, lunch, and dinner.

Kaminski Bros Chop House - This restaurant serves dinner only. Open daily.

Margaritas Mexican Cantin - This theme restaurant specializes in Mexican cuisine. Open select days.

The Tavern Restaurant - This diner specializes in American cuisine and serves lunch and dinner. Open select days.

Luigis Pizza - This restaurant specializes in pizza and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 3 spa tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Golf driving range on site
  • Miniature golf on site
  • Golf lessons on site
  • Snow tubing nearby
  • Golfing on site
  • Hiking/biking trails nearby
  • Volleyball on site

Spa Services

Spa del Sol has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 40 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Staff does not wear personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 27.99 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa tub access
  • Health club access
  • Fitness center access
  • Shuttle service
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room coffee
  • Self parking
  • Parking
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14.95 per person (approximately)
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chula
  • Chula Resort
  • Chula Vista
  • Chula Vista Resort
  • Chula Vista Resort Wisconsin Dells
  • Chula Vista Wisconsin Dells
  • Vista Chula
  • Chula Vista Hotel Wisconsin Dells
  • Chula Vista Theme Hotel
  • Hotel Chula Vista Theme
  • Chula Vista Theme Hotel
  • Chula Vista Wisconsin Dells
  • Hotel Chula Vista Theme
  • Chula Vista Resort
  • Chula Vista Resort, Trademark Collection by Wyndham Resort

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.