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"Our room needed the carpets cleaned. They hairdryer didn't work, nor did any of the outside lights. I believe with it being end of summer, that they ... " More

By a verified traveler on Mon 20 Aug 2018

Hotel Description

Family-friendly 3.5-star resort near Top Secret

City center stay

You'll be within 6 miles (10 km) of Noah's Ark Waterpark and 9 miles (15 km) of Crystal Grand Music Theater. Also within 9 miles (15 km) are Palace Theater and Outlets at The Dells.

18-hole golf course

This resort features a golf course, free water park access, and a full-service spa. Bring the family and enjoy the mini golf, waterslide, and arcade/game room. Enjoy a meal in one of the 5 restaurants and free perks like free self parking and WiFi in public areas.

Free WiFi, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 620 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include microwaves, room service, and coffee/tea makers.

Golf Villa

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$110* Per night/room Nov 3 - Nov 4

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 2 Queen Beds and Sofa Sleeper

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Condo, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 10 Max

Chula Vista Resort ratings based on 38 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Chula Vista Resort

Everyone (18) Couples (2) Family (7)
4 out of 5
The kids really enjoyed the water park. The room was okay, could use some maintenance. Door was hard to open and shut, buy overall was a good trip.

Posted by on Jul 26, 2019

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Comment from Hotel Management

Jul 27, 2019 by Kaylyn Z.

Thank you for your feedback. Please know that we will share your comments with our maintenance staff so that we can improve our resort as we move forward. We hope to see you back in the future.

1 out of 5
There was a bed bug we found in the room. They were doing construction so there was plastic over the windows. The bathroom smelt like pee. We only stayed one of the two days and we went to a different hotel. This place was disgusting.they only refunded the one night we didnt end up staying. Never again

Posted by on Jun 19, 2019

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Comment from Hotel Management

Jun 25, 2019 by Kaylyn Z.

Thank you for your feedback. Our front desk manager had attempted to reach out to you multiple times but had not heard back. The room was found negative for evidence of bed bugs.

4 out of 5
Able to check in early and use water park. They did not charge for the additional water park pass that ee newded. Stayed on the golf course and very nice view.

Posted by on Jun 18, 2019

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Comment from Hotel Management

Jun 19, 2019 by Kaylyn Z.

Thank you for your feedback. We are happy that your villa room provided a great view of Chula's beautiful location! We hope to see you back soon.

1 out of 5
Property was nice, clean but very confusing around the pool area when you need to find an exit. Must of the gates were closed

Posted by on May 26, 2019

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Comment from Hotel Management

May 28, 2019 by Kaylyn Z.

Thank you for your feedback. We have shared your review with our waterpark management so that they can review their wayfinding around the waterpark.

4 out of 5
The window in our hotel room was open when we arrived and was difficult to close/old and had a cracked border. The room needs some updating.

Posted by on May 4, 2019

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Comment from Hotel Management

May 5, 2019 by Kaylyn Z.

Thank you for your feedback. We will share your comments with our staff. We are currently in the process of renovating our resort, and we look forward to the updates these changes will bring.

4 out of 5
I like the property no dislikes everything was nice

Posted by on Apr 18, 2019

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Comment from Hotel Management

Apr 24, 2019 by Guest Services

Thank you for your review! We appreciate you sharing your experience with us!

5 out of 5
It was a really nice room for a good price but the mattress isn’t all that nice

Posted by on Apr 11, 2019

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Comment from Hotel Management

Apr 24, 2019 by Guest Services

Thank you for your review! We appreciate your feedback!

5 out of 5
The life guards are on their game! The only recommendation is to fix thw roada to the facilolties! We were able to check in early, as our room was ready, at 1:30pm (without an extra charge)! Great experience!

Posted by on Mar 17, 2019

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Comment from Hotel Management

Mar 19, 2019 by Guest Services

We are so pleased you enjoyed your stay - thank you for taking the time to share with us; we hope to see you again soon!

5 out of 5

Posted by on Mar 15, 2019

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Comment from Hotel Management

Apr 2, 2019 by Guest Services

Thank you for your feedback! It's great to hear you had a wonderful time! Thank you again!

4 out of 5
It was a family friendly place. I have 4,6,8 year old children and they had something for everybody. Staff was friendly and helpful.

Posted by on Feb 25, 2019

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Comment from Hotel Management

Feb 25, 2019 by Guest Services

Thank you for your review- we are so happy you enjoyed our time here with your family; you're welcome back any time, we would love to have you stay with us again! Thank you again!

Property Features

Chula Vista Resort offers its guests a full-service spa, a golf course, and a complimentary water park. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a beach bar. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this resort measures 180,000 square feet (17 square meters) and includes a conference center. An outdoor pool, an indoor pool, and a fitness center are also featured at the family-friendly Chula Vista Resort. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Wisconsin Dells resort.

  • 620 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 3 bars or lounges
  • 180,000 sq ft of conference space
  • 17 sq m of conference space
  • Bar on the beach
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free water park access
  • Outdoor pool
  • Indoor pool
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Miniature golf on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Madison, WI (MSN-Dane County Regional) (85.7 km / 53.2 mi)
  • Train station: Wisconsin Dells Station (5.5 km / 3.4 mi)
  • Parking: Free self parking

Room Amenities

Chula Vista Resort offers 620 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Wisconsin Dells resort provides complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is provided daily.

  • Sitting area
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Oven
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (heating)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11:00 AM.

Market Fresh Buffet - This buffet restaurant serves breakfast, lunch, and dinner.

Kaminski Bros Chop House - This restaurant serves dinner only.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with waterslides. An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding on site
  • Golf driving range on site
  • Miniature golf on site
  • Snow tubing nearby
  • Golf lessons on site
  • Golfing on site
  • Hiking/biking trails nearby
  • Volleyball on site

Spa Services

Spa del Sol has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No cribs (infant beds) available
  • Debit cards
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 27.99 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa tub access
  • Health club access
  • Fitness center access
  • Shuttle service
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room coffee
  • Self parking
  • Parking
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 13.50 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chula
  • Chula Resort
  • Chula Vista
  • Chula Vista Resort
  • Chula Vista Resort Wisconsin Dells
  • Chula Vista Wisconsin Dells
  • Vista Chula
  • Chula Vista Hotel Wisconsin Dells
  • Chula Vista Theme Hotel
  • Hotel Chula Vista Theme
  • Chula Vista Theme Hotel
  • Chula Vista Wisconsin Dells
  • Hotel Chula Vista Theme
  • Chula Vista Resort Resort
  • Chula Vista Resort Wisconsin Dells
  • Chula Vista Resort Resort Wisconsin Dells

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
url importing https://www.travelocity.com/Wisconsin-Dells-Hotels-Chula-Vista-Resort.h913133-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.