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The Ridge Hotel

3-star property
W4240 WI-50, Lake Geneva, WI 1-855-201-7819
4.4 out of 5
Excellent!
See all 10 travelocity Reviews

"I love the pool..and the balcony, plus the privacy that we got outside of our room..customer service was awesome! " More

By a verified traveler on Sat 27 Aug 2022

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Hotel Description

3-star golf resort near Williams Bay Beach

On lake

Stay at this Lake Geneva resort and you'll be within 2 miles (3 km) of Williams Bay Beach and 6 miles (10 km) of Geneva National Golf Club. Riviera Beach and Lake Geneva Cruise Line are also within 6 miles (10 km).

Poolside dining

This resort features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, free WiFi in public areas, and express check-out. You'll appreciate the gym, poolside bar, and wedding services.

Standard Room, 2 Queen Beds, Multiple View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$88* Per night/room Dec 8 - Dec 9

Deluxe Room, 2 Queen Beds, Lakeside

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Multiple View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed with Sofa bed, Patio

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Room, 2 Queen Beds, Patio, Lakeside

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Lakeside

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Ridge Hotel ratings based on 10 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Ridge Hotel

Everyone (8)
5 out of 5
I love the pool..and the balcony, plus the privacy that we got outside of our room..customer service was awesome!

Posted by on Aug 27, 2022

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Comment from Hotel Management

Aug 27, 2022 by Will

Thank you for choosing to stay at the Ridge Hotel! We are delighted you enjoyed your stay and hope to see you again soon.

5 out of 5

Posted by on Jun 10, 2022

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5 out of 5

Posted by on May 13, 2022

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5 out of 5

Posted by on Apr 8, 2022

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5 out of 5
Beautiful outdoor area and everyone was very nice.

Posted by , from Chicago on Jul 8, 2020

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Comment from Hotel Management

Jul 20, 2020 by Reservations

Thank you for your feedback. We truly appreciate your input.

4 out of 5
The group I was with utilized the spa, which was nice to have on site. The front check in desk the lady was not helpful or informative. We had to ask the very nice girl at the coffee shop where to find our rooms.

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 16, 2019 by Christopher

Thank you for your feedback and for staying with us.

3 out of 5
The lady at the front desk wasn’t friendly, I felt she was bothered when I was asking her questions. The main entrance was remodeled so that looked really nice, but once I got down to the spa area I was extremely disappointed. The changing/ locker room were sooo out dated and extremely small. This area is in desperate need of a facelift. The amenities, pool/steam room/sauna were not connected to the spa area either. On a positive note, Our massages were really good and the ladies were really nice. Overall of the facility, we were really disappointed.

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 23, 2019 by Ellie

Thank you for your feedback, I am deeply sorry that your experience with us was less than satisfactory. The Ridge strives to provide the best service possible and therefore we are continuously working hard to improve our overall guest satisfaction. We will address this internally.

3 out of 5
My room was perfect .. the hotel was really nice.. I’m just upset that I paid over $400 for 48hours there and had to literally beg for hours to have my room cleaned .. room service never came to change my sheets or provide clean towels .. they knocked on my door at 10pm with towels .. after calling the front desk 4-5 times within 6hours .. we even left the room to go to dinner .. came back and the room was still not clean .. that really left a bad taste in my mouth

Posted by on Apr 23, 2018

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5 out of 5

honeymoon

Pros: Food was really, really good, the view of the lake was beautiful.
Cons: the outside of the hotel looks dated, but still looks nice.
Location: Lake Geneva WI, a lot of things to do, we went for the live music shopping.
Very Nice accommodating hotel, description of rooms were confusing. The hotel in on a lake, so I assumed resort side view meant a view of the lake, but it was actaully of the parking lot, which was no big problem. Once I mentioned it to the manager he switched us to a room with a view with no extra cost!

Posted by on May 8, 2017

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Comment from Hotel Management

May 12, 2017 by Gayle- Guest Services

Congratulations! We are glad you enjoyed your stay. We will review our sites to make sure that our descriptions are accurate. Thank you for your comments.

4 out of 5

Awesome resort for a "get-away"

Girls get away...great place! Fun people. Nice pool & spa. Steam room needs to be tweaked

Posted by , from orland park, Il on Aug 28, 2016

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Comment from Hotel Management

Sep 1, 2016 by Gayle- Guest Services

Thank you so much for your feedback. We are glad you enjoyed your girls get away. We will pass on your concerns to the appropriate staff. Come and stay with us again soon.

About the The Ridge Hotel

Location W4240 WI-50, Lake Geneva, WI 53147

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from May 1 to July 9:

  • Swimming pool

Property Features

The Ridge Hotel offers its guests a seasonal outdoor pool, an indoor pool, a sauna, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. Public spaces have free WiFi. Event space at this resort measures 10000 square feet (929 square meters) and includes conference space. The business-friendly The Ridge Hotel also features a terrace, a garden, and a picnic area. A complete renovation of The Ridge Hotel was completed in May 2016. Smoking is allowed in designated areas at this 3-star Lake Geneva resort.

  • 1 building
  • 146 guestrooms or units
  • 3 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1978
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

The Ridge Hotel offers 146 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Lake Geneva resort provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to 11:00 AM.

Crafted Italia - Overlooking the garden, this restaurant specializes in pizza and serves dinner only. Happy hour is offered.

Bean + vine - This coffee shop specializes in American cuisine and serves breakfast, lunch, and light fare. Open select days.

Deck Bar - This poolside bar specializes in American cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open select days.

Hunt Club Steakhouse - Overlooking the golf course, this steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Turf. smokehouse - Overlooking the golf course, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golf driving range on site
  • Water skiing nearby
  • Miniature golf on site
  • Golfing on site
  • Parasailing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Ice skating nearby
  • Boat tours nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests interested in attending the property's New Year's Eve party (surcharge) must make a reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Guests are provided with hand sanitizer and contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Car required
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa access
  • Fitness center access
  • Fitness/yoga classes
  • Partner property access
  • Internet access
  • In-room coffee
  • Self parking
  • Housekeeping

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Geneva Ridge
  • Geneva Ridge Resort
  • Resort Geneva
  • Hotel At Geneva Ridge
  • Lodge At Geneva Ridge Hotel Lake Geneva
  • Ridge Resort Lake Geneva
  • Ridge Lake Geneva
  • Ridge Hotel Lake Geneva
  • Ridge Hotel
  • Ridge Resort
  • The Ridge Hotel Resort
  • The Ridge Hotel Lake Geneva
  • The Ridge Hotel Resort Lake Geneva

You should know

  • The seasonal pool will open May 27 and close November 07.
  • Pool access available from 7:00 AM to 11:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.