Near the slopes
Within a 5-minute walk of this Lake Geneva resort, you'll find The Brute Golf Course and The Highlands Golf Course. Dan Patch Stables and Lake Geneva Balloon Company are also within 2 miles (3 km).
Golf course, health club
This smoke-free resort features a golf course, a full-service spa, and a water park. Take advantage of ski lessons, ski rentals and ski passes on site, and enjoy downhill skiing. There's fun for all ages with a children's pool and a playground, and supervised childcare is an added bonus.
Free WiFi, comfy beds
The 384 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include free WiFi, room service, and LCD TVs with cable channels.
Jul 29, 2021 by Guest Relations
We are so sorry for any confusion during your recent stay. If there are still any questions about your bill, please don't hesitate to reach out. We definitely want to make sure everything is accurate for you.
Jul 27, 2021 by Guest Relations
Thank you so much for sharing the love! We truly appreciate your feedback and are looking into anything we can do on our part to correct these emails that are being sent. We absolutely enjoyed hosting you and hope you will join us again soon.
Jun 22, 2021 by Guest Relations
Thank you so much for taking the time to share your perfect rating and for highlighting our wonderful customer service. We really appreciate the feedback.
Jun 15, 2021 by Guest Relations
Thank you so much for choosing Grand Geneva for your recent stay. Your wonderful rating is a treat to find!
Feb 17, 2021 by Guest Relations
We are thrilled you are already looking forward to returning in the summer. We love hosting special occasions! Your compliments about our team including your server and the front desk team have been shared with them. Your feedback means so much to all of us at Grand Geneva. Thank you so much for taking the time to share this with us.
Jan 5, 2021 by Guest Relations
Thank you for rating your recent visit to Grand Geneva Resort & Spa a perfect score! We hope to see you again soon.
Aug 25, 2020 by Guest Relations
You are correct, you definitely deserved a great night of sleep. We are so sorry that didn't happen during your recent experience. We are dog friendly, but only do allow them in certain areas of the resort as long as we are aware that guests are traveling with a dog. We are so sorry we could not resolve the issue to your satisfaction during your stay, but if there is anything further we can do for you, please don't hesitate to reach out.
Jul 28, 2020 by Guest Relations
We love hearing that you want to join us again! We have shared your gracious comments about our team and your suggestions with our whole team. It is feedback like yours that truly helps us make decisions for the future.
Jul 2, 2020 by Grand Geneva
Hello Ledesma, We are disappointed to read your review and the level of service you received during your stay. Please direct message us so that we may have a manager reach out to your to make this right.
Mar 17, 2020 by Guest Relations
We are very sorry for any confusion during the booking process. We do offer a waterpark package that includes passes or if you stay at our sister hotel, Timber Ridge, then passes are included in your stay. At Grand Geneva, we are thrilled to offer the waterpark as an amenity (and additional fee) for all of our guests like we offer for a golf round or a spa service as well. If there is anything we can do to make things more clear for other guests, please don't hesitate to reach out and let us know. Transparency and communication are so important to all of us at Grand Geneva. Regards, Guest Relations
During the winter, enjoy onsite recreation like downhill skiing, cross-country skiing, and snowboarding and return when the snow melts for a round of golf at the onsite golf course. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Grand Geneva Resort & Spa helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at one of the resort's 2 bars/lounges or mingle with other revelers at the onsite nightclub. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Public spaces have free WiFi. This ski resort also offers an indoor pool, an outdoor pool, and a children's pool. Free self parking is available. This 4-star Lake Geneva resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Grand Geneva Resort & Spa offers 384 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.
Grand Cafe - Overlooking the golf course and pool, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Geneva ChopHouse - Overlooking the golf course, this steakhouse serves brunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Ristorante Brissago - Overlooking the golf course, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Room service (during limited hours) is available.
6 outdoor tennis courts, 2 indoor tennis courts, and a water park (surcharge) are featured at the resort. An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
WELL Spa + Salon has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.