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Blue – A Modern Hotel, an Ascend Collection Hotel

2.5 star property
Hotel with free WiFi, connected to the convention center in West Springfield

Choose dates to view prices

Photo gallery for Blue – A Modern Hotel, an Ascend Collection Hotel

Lobby
Front of property
Lobby lounge
Coffee service
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Explore the area

View in a map
1080 Riverdale St, West Springfield, MA, 01089
  • Place, Riverdale Shops
    ‪8 min walk‬
  • Place, Olympia Ice Center
    ‪13 min walk‬
  • Place, Big E
    ‪3 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Corner

Standard Room, 1 King Bed, Non Smoking, Corner | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

West Springfield

City center stay.Within a 15-minute walk of the hotel, you'll find Riverdale Shops and Olympia Ice Center. Connecticut River and Big E are also within 2 miles (3 km).

What's nearby

  • Riverdale Center - 3 min walk - 0.2 miles
  • Riverdale Shops - 8 min walk - 0.5 miles
  • Q Pin 2's - 9 min walk - 0.5 miles
  • Olympia Ice Center - 13 min walk - 0.7 miles
  • Big E - 3 min drive - 1.6 miles

Getting around

  • Springfield Union Station - 12 min drive
  • Logan International Airport (BOS) - 103 min drive

Restaurants

  • ‪Wood-N-Tap - ‬8 min walk
  • ‪Dunkin' - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬5 min walk
  • ‪Olive Garden - ‬8 min walk
  • ‪Panera Bread - ‬9 min walk

About this property

Blue – A Modern Hotel, an Ascend Collection Hotel

Hotel with free WiFi, connected to the convention center in West Springfield
As a guest of Blue – A Modern Hotel, an Ascend Collection Hotel, you'll find a 24-hour fitness center, a vending machine, and multilingual staff. A computer station is on site and WiFi is free in public spaces. The business-friendly Blue – A Modern Hotel, an Ascend Collection Hotel also features coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free. A complete renovation of Blue – A Modern Hotel, an Ascend Collection Hotel was completed in August 2025.

Smoking is allowed in designated areas at this West Springfield hotel.

  • 116 guestrooms or units
  • 4 levels
  • Built in 1974
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Lockers available
Blue – A Modern Hotel, an Ascend Collection Hotel offers 116 accommodations with coffee/tea makers and hair dryers. 42-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Similar properties

Reception
Baldwin Inn & Suites, SureStay Collection by Best Western
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
3.8 out of 5, Good, 105 reviews
$101 nightly
The price is $116
Jan 2 - Jan 3, 2026
Total with taxes and fees
Baldwin Inn & Suites, SureStay Collection by Best Western

Property amenities

Family friendly

  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Grab bar in shower (32 inches high)
  • Grab bar near toilet (32 inches high)
  • Handrails in stairways (32 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Dining venue(s)
  • Indoor pool
The following facilities are closed on Friday, Saturday, and Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0001113250
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0001113250. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Clarion Hotel West Springfield
Clarion West Springfield
Clarion Hotel Aqua Lagoon Waterpark West Springfield
Clarion Hotel Aqua Lagoon Waterpark
Clarion Aqua Lagoon Waterpark West Springfield
Clarion Aqua Lagoon Waterpark
Clarion Hotel & Aqua Lagoon Waterpark Hotel
Clarion Hotel & Aqua Lagoon Waterpark West Springfield
Clarion Hotel & Aqua Lagoon Waterpark Hotel West Springfield

Frequently asked questions

How close is Blue – A Modern Hotel, an Ascend Collection Hotel to the airport?

Blue – A Modern Hotel, an Ascend Collection Hotel is 13.2 mi (28-min drive) away from the Westfield, MA (BAF-Barnes Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Blue – A Modern Hotel, an Ascend Collection Hotel?

As of Dec 27, 2025, prices found for a 1-night stay for 2 adults at Blue – A Modern Hotel, an Ascend Collection Hotel on Jan 18, 2026 start from $115.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Blue – A Modern Hotel, an Ascend Collection Hotel have an airport shuttle?

Airport shuttle services are not available at Blue – A Modern Hotel, an Ascend Collection Hotel.

How close is Blue – A Modern Hotel, an Ascend Collection Hotel to the beach?

This hotel is 14.6 mi (21-min drive) from Haviland Pond Beach.

Does Blue – A Modern Hotel, an Ascend Collection Hotel offer free breakfast?

Blue – A Modern Hotel, an Ascend Collection Hotel does not offer free breakfast.

Is there a casino at Blue – A Modern Hotel, an Ascend Collection Hotel?

No, there is no casino at this hotel, but MGM Springfield (6-min drive) is nearby.

What time is check-in at Blue – A Modern Hotel, an Ascend Collection Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Blue – A Modern Hotel, an Ascend Collection Hotel?

This hotel offers free self parking.

Does Blue – A Modern Hotel, an Ascend Collection Hotel have a pool?

Blue – A Modern Hotel, an Ascend Collection Hotel does not have a pool.

Does Blue – A Modern Hotel, an Ascend Collection Hotel have a spa?

There are no spa services available at this hotel.

How close is Blue – A Modern Hotel, an Ascend Collection Hotel to downtown West Springfield?

Blue – A Modern Hotel, an Ascend Collection Hotel is 2 mi away from West Springfield.

Blue – A Modern Hotel, an Ascend Collection Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 96 out of 112 reviews
Rating 8 - Good. 7 out of 112 reviews
Rating 6 - Okay. 6 out of 112 reviews
Rating 4 - Poor. 1 out of 112 reviews
Rating 2 - Terrible. 2 out of 112 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is very friendly. We were greeted with snack bags and fresh baked cookies. Each room comes with bathrobes and a massage chair. I didn’t think we would ever get my daughter out of it.
Stayed 1 night in Oct 2025

10/10 Excellent

BRIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ready nice staff
Stayed 7 nights in Sep 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful comfortable stay. The staff were friendly and helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Hollys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new hotel
Stayed 1 night in Sep 2025

10/10 Excellent

kellie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved it 😍
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good massage chair
Stayed 1 night in Sep 2025

10/10 Excellent

Leanna

Stayed 1 night in Sep 2025

10/10 Excellent

Fabio, Centerville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great great great surprise.
Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful!! Love the massage chair and the cookies that you get when checking in!!
Stayed 1 night in Sep 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow, this is a fantastic new hotel in West Springfield! I usually stay at the Quality Inn next door when in the area, and I booked the night before my stay, and this hotel was cheaper, so had to try it! This was part of the old Clarion Inn, which is shut down, and they significantly renovated this 4 story part of that hotel, built in the 70's, into the Blue! I checked in late, around 10pm, Yolanda (I believe was her name) was excellent, friendly, offered me cookies, a goodie bag w/ chips and a water, and quickly gave me my room keys! I had room 112, which was close to lobby and was a 2 double room. Lobby also has fancy coffee machines w/ hot cocoa and cappuccinos! Only negatives were behind night stand, the cap was missing from the phone jack plug, and the monitor for the peep hole did not work. I also did not like how small the refrigerator was (fits 4 water bottles). Each bed had 4 pillows, they were clearly new, and almost too big. They also were working in electrical room in morning and woke me up with drilling. Pros: Zero Gravity MASSAGE CHAIR was awesome, comfy beds, beautiful renovated room, VERY modern, plenty of lights, robes and slippers, and loved the shower which had 4 settings (rain fall, waterfall, body jets, and a handheld!). I loved the decor and style of the room, very modern and impressive! The lobby was great too! No breakfast, but they had cinnamon rolls and croissants by the coffee machines! I would love to stay again and recommend you try it!
Stayed 1 night in Sep 2025

10/10 Excellent

Alison

Traveled with partner
Liked: Amenities
Brand new, modern appliances, and super clean. Wonderful stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Rene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern. Excellent value, lovely staff
Stayed 1 night in Sep 2025

10/10 Excellent

Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hgv
Stayed 1 night in Sep 2025

6/10 Okay

Michael

Liked: Cleanliness
Had to find 3 rooms before we could get in a room. First one not clean, not sure what was wrong with 2nd one, but clerk told us we couldn't go in it after she gave us the key. 3rd one was good.
Stayed 1 night in Sep 2025

2/10 Terrible

kyndra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yuck

Although it has been renovated, it is not being well cared for. It is dirty and unkempt. Screens are hanging half out of windows, trash in the rocks surrounding rhe buildings, carpets are gross and the walls are extremely thin. The bed was fairly comfortable but thats the only positive. It should not be rated an 8.
Stayed 1 night in Sep 2025

10/10 Excellent

Pedro

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful hotel. The staff were some of the friendliest people I've met. I'll be back next month.
Stayed 2 nights in Sep 2025

10/10 Excellent

Pedro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente 👏👏👏👏
Stayed 1 night in Sep 2025

10/10 Excellent

Angelie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal para parejas
Stayed 2 nights in Aug 2025