Everything about the state as clean and nice and easy, but the hot tub on the patio was not working—water was cold and no power. Totally understand that power surges happen and there’s only so much to be done on short notice, but as it was a selling point and the reason we picked it, it was very disappointing and we hope to be at least partially compensated. The fact that it was operated through a large company made problem solving almost impossible, as the only people reachable were a help line miles away and not people on the site.