2/10 Terrible
Journey
Apr 7, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
The employee who was working the shift has poor knowledge regarding the hotel / rooms. Was friendly on the other Hand. But over all I feel very, very disappointed. In all honesty I personally feel very sad / upset with my stay. Once I got to my room that's I was very excited for, I had went straight to the bathroom to try out the jacuzzi bathtub. To only find out as it was filling up, it was very dirty. I was able to see gross hair and floating things in the tub. Then I proceeded to let it fill up, walked to the jet timer by the sink to only find out I was given a not working bathtub. Then I used the fire place, turned it on and had left to go down the hallway to check out the snack area and once I came back, the room smelled like a sort of gas. It was a very overwhelming smell. So I just ended up shutting it off for the night. I proceed to go to the bed and I lifted the sheets because I personally do that at any place I'm staying at. And there was these nasty huge yellow stains all over the bottom sheet. I ended up sleeping on the pull out sofa bed. I am still very upset about my stay that I paid $400 dollars for, for one night and thats what I was given. It was late so I didn't have the energy to tell the front counter and I was so discouraged and unhappy that I just didn't mention anything to the employees over all. Felt like there wasn't anything I could do. And that's most likely not the right decision I made but I'm just at a lost for words. I definitely don't recommend
Journey
Stayed 1 night in Apr 2025
