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4.5 out of 5

"We had a fabulous time. The rooms are really comfortable and quite spacious. The location is incredible for walking. The perfect location for 'food ... " More

By a verified traveler on Wed 14 Apr 2021

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Hotel Description

4.5-star luxury hotel near Moda Center

City center retreat

Within a 15-minute walk of this Downtown Portland hotel, you'll find Roseland Theater and Keller Auditorium. Powell's City of Books and Arlene Schnitzer Concert Hall are also within half a mile (1 km).

Luxury amenities

A full-service spa and a 24-hour gym are featured at this luxury hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Limo/town car service, a lobby fireplace, and a hair salon are also on offer.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and Frette Italian sheets, the 221 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Refrigerators, room service, and hair dryers are also available.

Deluxe Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$110* Per night/room Dec 12 - Dec 13

Queen Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Grand Suite, 1 King Bed, Accessible (Mobility, Roll in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Royal Sonesta Portland ratings based on 12 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Royal Sonesta Portland

Everyone (5) Couples (3) Family (5)
5 out of 5
Such a cute vibe!

Posted by on May 5, 2021

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Comment from Hotel Management

May 21, 2021 by Ray

Thanks for staying with us. We appreciate your feedback!

5 out of 5
We had a fabulous time. The rooms are really comfortable and quite spacious. The location is incredible for walking. The perfect location for 'foodies' and urban adventurers. We will be back.

Posted by on Apr 14, 2021

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Comment from Hotel Management

Apr 21, 2021 by Travis Williams- GM

Thrilled to hear that you enjoyed the visit and made the most of our location. Hope to see you in Portland again soon!

5 out of 5
Doggo friendly was the best thing about this hotel!

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 5, 2020 by Ray

Thank you for making the Kimpton Hotel Monaco Portland your home away from home! We appreciate your feedback and hope to see you again soon!

5 out of 5
Beautiful Boutique hotel that would fit perfectly where we’re from (Beverly Hills) but without the attitude!!!! Exceptional service, rooms were nicely appointed and it just felt very welcoming. Will definitely make this our home away from home when visiting family in Oregon.

Posted by on Dec 21, 2019

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Comment from Hotel Management

Dec 23, 2019 by Hotel Monaco

Thanks for visiting our home and for taking to time to leave review! We hope to see you again soon!

5 out of 5

Posted by on Nov 13, 2019

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Comment from Hotel Management

Nov 15, 2019 by Hotel Monaco

Thanks for the 5 of 5 review!

5 out of 5
I love the Kimptons because the are unique and dog friendly.

Posted by on Apr 22, 2019

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Comment from Hotel Management

Apr 24, 2019 by Hotel Monaco

We are very pet friendly! Also at our property we have special hypoallergenic floors that are pet free!

5 out of 5
Amazing furniture and feel to the whole hotel. Everything felt very upscale. There was nowhere to eat in the surrounding area after 10 and room service options were very limited.

Posted by on Mar 26, 2019

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Comment from Hotel Management

Apr 1, 2019 by Hotel Monaco

Thanks for the review! There are limited after hours dining options but our staff is always happy to help!

2 out of 5
I paid for an expensive suite and then was made to wait over TWO HOURS past check-in to get into my room. The service at the hotel restaurant was awful too. VERY disappointing overall.

Posted by on Mar 12, 2019

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Comment from Hotel Management

Mar 15, 2019 by Hotel Monaco Portland

Oh no! We do our very best to have rooms ready early for when guests arrive. However our registration time is 4pm and sometime we are not able to register guests prior to this time.

5 out of 5
Hotel was great...wonderful location right downtown. If you don't like dogs..stay away . Way too many pets..barking and growling. Its really a dog hotel with an occational person.

Posted by on Dec 30, 2018

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Comment from Hotel Management

Jan 2, 2019 by Hotel Monaco

Thanks for your review. We are a pet friendly hotel and find over holiday weekends many people travel with all of their loved ones. Please note we do have hypoallergenic floors that are pet free. Just give us a call or have your reservation noted to have your room on one of these floors.

3 out of 5

pet Frurndky Hitel With Pleasing Decor

If I was traveling with my dog I would have been happier with this hotel. Pets were actually welcome and I liked that. But no doorman and not enough signage to direct us to underground valet meant we had to open the heavy doors, two sets of them, and bring all of our bags in ourselves and so we didn't feel good. I made the reservation with one credit card and was paying for three rooms with that card but had to swipe the card three times at the front desk for each room. The policy seems to be for the hotels convenience and not the guests. My room was not that clean, smudge marks on the dresser door handles, chipped furniture, dusty window sills, but the bed was very comfortable and overall the room was pleasing. My friends said their rooms were clean. The hotel needs more meticulous upkeep but it's nice.

Posted by on Jul 8, 2018

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Comment from Hotel Management

Jul 15, 2018 by Hotel Monaco

Thank you for staying with us and your review. We apologize for the frustrating experience with your arrival, we will make sure our valet sign is more visible specifically when the doorman steps away. We do need to swipe the payment credit card on each reservation, this is for our guests security. Be assured we will also address you cleanliness comments with the appropriate staff. I hope you shared your concerns while on the property. We want to know. Our guest's comfort is most important to us. We hope you choose to stay with us again in the future, we know we can do and are better that this stay experience!

Property Features

Royal Sonesta Portland offers its guests a full-service spa and a 24-hour fitness center. Public spaces have free WiFi. Business amenities include a business center and limo/town car service. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. Spa services, multilingual staff, and coffee/tea in a common area are also featured at the luxury Royal Sonesta Portland. Parking is available for a fee. This 4.5-star Portland hotel is smoke free.

  • 1 building
  • 221 guestrooms or units
  • 10 levels
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Portland Union Station (1 km / 0.6 mi)
  • Metro station: Mall-SW 5th Avenue Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Royal Sonesta Portland offers 221 accommodations with laptop-compatible safes and bathrobes. Pillowtop beds feature Frette Italian sheets and premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Dosha Spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests must contact this property in advance to reserve an in-room coffee/tea maker.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 45 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Monaco Portland
  • Monaco Hotel Portland
  • Monaco Portland
  • Portland Hotel Monaco
  • Portland Monaco
  • Portland Monaco Hotel
  • Hotel Monaco
  • Royal Sonesta Portland Hotel
  • Kimpton Hotel Monaco Portland
  • Royal Sonesta Portland Portland
  • Royal Sonesta Portland Hotel Portland

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.