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"I called the day before and asked for a late check out which they said would be fine. Some how this did not get passed on to the gentleman doing house ... " More

By a verified traveler on Sun 02 Aug 2020

Hotel Description

Enjoy the free airport shuttle at this 3-star Portland hotel

Near the airport

Stay at this Portland hotel and you'll be within 2 miles (3 km) of Cascade Station and 6 miles (10 km) of Concordia University. Grant Park and Providence Portland Medical Center are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a fitness center and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Free self parking, a lobby fireplace, and dry cleaning are also offered.

Free WiFi, comfy beds

The 67 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include free WiFi and coffee/tea makers.

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible (Roll In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Red Lion Hotel Portland Airport ratings based on 89 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Red Lion Hotel Portland Airport

Everyone (53) Couples (7) Family (31)
3 out of 5
I called the day before and asked for a late check out which they said would be fine. Some how this did not get passed on to the gentleman doing housekeeping and he kept trying to enter my room while I was telling him I had a late check out. He ended up finding the note when I checked out.

Posted by , from Portland, OR on Aug 2, 2020

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Comment from Hotel Management

Aug 3, 2020 by Hotel General Manager

Dear Sallie First of all, we apologize for not lapse from our end to misunderstand your request for the check-out timings. We're extremely sorry that you had to face such difficulties, problems in customer service are not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. We hope to resolve this to your benefit and earn you back as a customer. Sincerely, Hotel General Manager

5 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by Hotel Manager

Dear Guest, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

4 out of 5
Nothing special Driveway was hard to see Close to the airport Quiet Water was good

Posted by on Feb 2, 2020

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Comment from Hotel Management

Feb 3, 2020 by Hotel Manager

Dear Anita Thank you for the wonderful review of your stay at our hotel. We are delighted to know everything went great during your stay and that our location was perfect for your needs. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel General Manager

5 out of 5
Property was clean and having the bar and grill on site was nice. Construction and on site parking was a little inconvenient, but understand that upgrades are needed.

Posted by on Feb 1, 2020

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Comment from Hotel Management

Feb 3, 2020 by Hotel Manager

Dear Guest, Thank you for indicating that you would stay with us again. That’s the highest compliment possible. Our goal is an excellent experience for every guest, and I’m pleased we completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager

5 out of 5
Only stayed one night, the only problem I had was that I am a bit on the short side and the beds are a bit on the tall side lol so getting into them was interesting. Room was nice and clean and I would have no issues about staying here again.

Posted by on Jan 26, 2020

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Comment from Hotel Management

Jan 27, 2020 by Hotel General Manager

Dear Guest, We are glad to note that our hotel served your purpose of overnight stay and you were impressed with the clean rooms of our hotel. However, we have noted your concerns regarding the bed & passed on to the management. We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. We look forward to seeing you back here soon!!! Sincerely, Hotel General Manager

5 out of 5

Posted by on Jan 24, 2020

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Comment from Hotel Management

Jan 27, 2020 by Hotel General Manager

Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel General Manager

4 out of 5
Everyone was friendly and courteous. The airport was very close. The weather was bad so it was great having the shuttle take us to the airport and not worry about having to drive in the ice and an unfamiliar city.

Posted by on Jan 14, 2020

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Comment from Hotel Management

Jan 15, 2020 by Hotel Manager

Dear Guest, Thank you for your wonderful comment! We really appreciate your kind words about your stay at our hotel. It’s always a great satisfaction to know that you had a great and comfortable stay with us! It means that we made a good job. It would be a pleasure to have the chance to serve you again in the future. Sincerely, Hotel General Manager

3 out of 5

Posted by on Dec 28, 2019

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Comment from Hotel Management

Dec 30, 2019 by Hotel Manager

Dear Guest, Thanks so much for your very kind feedback. I sincerely appreciate your 3-star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

4 out of 5

Posted by on Dec 28, 2019

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Comment from Hotel Management

Dec 30, 2019 by Hotel Manager

Dear Guest, Thanks for choosing our hotel for your stay and 4 Stars you have given us based on the experience. I hope you had a wonderful experience with us. Please visit us again. Sincerely, Hotel Manager

4 out of 5

Posted by on Dec 26, 2019

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Comment from Hotel Management

Dec 27, 2019 by Hotel Manager

Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

About the Red Lion Hotel Portland Airport

Location 7101 NE 82nd Ave, Portland, OR 97220

Property Features

WiFi is free in public spaces. You'll find a 24-hour business center on site. You can enjoy a drink at the bar/lounge. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Red Lion Hotel Portland Airport also features a fitness center, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free. This 3-star Portland hotel is smoke free.

  • 67 guestrooms or units
  • 2 levels
  • Bar or lounge
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Portland Intl. Airport (PDX) (4.9 km / 3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Red Lion Hotel Portland Airport offers 67 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15 per pet, per night
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property only accepts credit cards, debit cards, and cash for all bookings and onsite payments

Prepaid credit cards are not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Parking is available only for the duration of the guest's stay.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property only accepts credit cards, debit cards, and cash for all bookings and onsite payments. Prepaid credit cards are not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast and lunch.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Number of children who can stay free - 3
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A 0.57 percent city/local tax will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Red Lion Hotel Portland Airport
  • Red Lion Portland Airport
  • Portland Red Lion
  • Red Lion Portland Portland
  • Red Lion Hotel Portland Airport Hotel
  • Red Lion Hotel Portland Airport Portland
  • Red Lion Hotel Portland Airport Hotel Portland

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.