"I called the day before and asked for a late check out which they said would be fine. Some how this did not get passed on to the gentleman doing house ... " More
Near the airport
Stay at this Portland hotel and you'll be within 2 miles (3 km) of Cascade Station and 6 miles (10 km) of Concordia University. Grant Park and Providence Portland Medical Center are also within 6 miles (10 km).
Free shuttle, parking
This hotel features a fitness center and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Free self parking, a lobby fireplace, and dry cleaning are also offered.
Free WiFi, comfy beds
The 67 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include free WiFi and coffee/tea makers.
Aug 3, 2020 by Hotel General Manager
Dear Sallie First of all, we apologize for not lapse from our end to misunderstand your request for the check-out timings. We're extremely sorry that you had to face such difficulties, problems in customer service are not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. We hope to resolve this to your benefit and earn you back as a customer. Sincerely, Hotel General Manager
Feb 13, 2020 by Hotel Manager
Dear Guest, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager
Feb 3, 2020 by Hotel Manager
Dear Anita Thank you for the wonderful review of your stay at our hotel. We are delighted to know everything went great during your stay and that our location was perfect for your needs. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel General Manager
Feb 3, 2020 by Hotel Manager
Dear Guest, Thank you for indicating that you would stay with us again. That’s the highest compliment possible. Our goal is an excellent experience for every guest, and I’m pleased we completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager
Jan 27, 2020 by Hotel General Manager
Dear Guest, We are glad to note that our hotel served your purpose of overnight stay and you were impressed with the clean rooms of our hotel. However, we have noted your concerns regarding the bed & passed on to the management. We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. We look forward to seeing you back here soon!!! Sincerely, Hotel General Manager
Jan 27, 2020 by Hotel General Manager
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel General Manager
Jan 15, 2020 by Hotel Manager
Dear Guest, Thank you for your wonderful comment! We really appreciate your kind words about your stay at our hotel. It’s always a great satisfaction to know that you had a great and comfortable stay with us! It means that we made a good job. It would be a pleasure to have the chance to serve you again in the future. Sincerely, Hotel General Manager
Dec 30, 2019 by Hotel Manager
Dear Guest, Thanks so much for your very kind feedback. I sincerely appreciate your 3-star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager
Dec 30, 2019 by Hotel Manager
Dear Guest, Thanks for choosing our hotel for your stay and 4 Stars you have given us based on the experience. I hope you had a wonderful experience with us. Please visit us again. Sincerely, Hotel Manager
Dec 27, 2019 by Hotel Manager
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager
WiFi is free in public spaces. You'll find a 24-hour business center on site. You can enjoy a drink at the bar/lounge. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Red Lion Hotel Portland Airport also features a fitness center, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free. This 3-star Portland hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Red Lion Hotel Portland Airport offers 67 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property only accepts credit cards, debit cards, and cash for all bookings and onsite payments
Prepaid credit cards are not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parking is available only for the duration of the guest's stay.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve onsite parking. This property only accepts credit cards, debit cards, and cash for all bookings and onsite payments. Prepaid credit cards are not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast and lunch.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.