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4.2 out of 5

"A great location with wonderful staff and amenities. " More

By a verified traveler on Sun 19 Aug 2018

Hotel Description

4-star romantic hotel near Powell's City of Books

Downtown Portland stay

Within a 10-minute walk of this Downtown Portland hotel, you'll find Powell's City of Books and Pioneer Courthouse Square. Portland Saturday Market and Lan Su Chinese Garden are also within half a mile (1 km).

Multiple dining options

This smoke-free hotel features 2 restaurants, a bar/lounge, and a 24-hour health club. Traveling on business? Take advantage of the 5 conference rooms, business center, and valet parking. WiFi in public areas is free.

Free WiFi, comfy beds

Boasting comforts such as Tempur-Pedic beds and Egyptian cotton sheets, the 287 guestrooms offer thoughtful touches like bathrobes and slippers. Other amenities include free WiFi, iPod docks, and LCD TVs with satellite channels.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$119* Per night/room Jan 26 - Jan 27

Premium Penthouse, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Benson, a Coast Hotel ratings based on 106 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Benson, a Coast Hotel

Everyone (28) Couples (4) Family (3)
5 out of 5
Beautiful, old-style hotel downtown. The location is very convenient to many things

Posted by on Jan 6, 2020

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Comment from Hotel Management

Jan 15, 2020 by Guest Experience Ambassador

Thank you for your great review! We happy to hear that you took advantage of our central location which make us a starting spot for your adventures in Portland.

5 out of 5
It was a lovely historical building. And so quiet! I slept so well!

Posted by on Dec 2, 2019

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Comment from Hotel Management

Jan 10, 2020 by Guest Experience Ambassador

Thank you for the Five Star Rating and Review! We are very proud of our legacy and have worked diligently over the years to maintain the beauty and historic ambiance of The Benson. We look forward to your return!

5 out of 5

Posted by on Nov 3, 2019

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Comment from Hotel Management

Nov 18, 2019 by Guest Experience Ambassador

Thanks for the great rating! Come back and see us soon!

5 out of 5

Posted by on Oct 20, 2019

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Oct 21, 2019 by Guest Experience Ambassador

Thank you for the great Five Star review! We hope to see you again soon!

5 out of 5

Posted by on Oct 16, 2019

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Comment from Hotel Management

Oct 17, 2019 by Guest Experience Ambassador

Thank you for your great rating! We hope to see you again in the near future!

5 out of 5

Posted by on Jul 31, 2019

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Comment from Hotel Management

Aug 6, 2019 by Guest Experience Ambassador

Thank you for your 5-Star Rating! We are thrilled to hear that you had a great time with us here at The Benson! We look forward to hosting you again during your next trip into Portland.

4 out of 5
Didn’t spend much time at the property. Really don’t understand why there is a resort fee.

Posted by on Jul 30, 2019

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Comment from Hotel Management

Jul 31, 2019 by Guest Experience Ambassador

Thank you for the great rating and feedback. The amenity fee is found at all the boutique hotels in the downtown Portland area. We feel that it is a great value to our guests who are then able to enjoy numerous amenities such as: a free appetizer in our Palm Court restaurant, complimentary hi-speed WIFI, a complimentary daily sipping hour in our lobby, plus many more. Because we value our guest's feedback, I would welcome the opportunity to speak with you about the amenity fee. If you have a moment to visit, please feel free to contact me in The Executive office at your convenience. Again, thank you for your comments and we look forward to your return visit.

5 out of 5
It’s extremely comfortable and the staff was very warm and helpful 😁

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 31, 2019 by Guest Experience Ambassador

Thank you for your great rating and review! We are thrilled to hear that you had fantastic stay with us here at The Benson and we look forward to seeing you again on your next trip into Portland!

5 out of 5

Posted by on Jul 24, 2019

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Comment from Hotel Management

Jul 25, 2019 by Guest Experience Ambassador

Thank you for the great rating and review! We are happy to hear that you enjoyed your time with us here at The Benson. We look forward to your return visit!

5 out of 5
Our room was very nice , clean and quiet. The staff was excellent and friendly. The location of the Benson was perfect for walking anywhere downtown.

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 25, 2019 by Guest Experience Ambassador

Thank you for the great rating and review! We are happy to hear that you enjoyed your time with us here at The Benson. We look forward to your return visit!

About the The Benson, a Coast Hotel

Location 309 SW Broadway, Portland, OR 97205

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A business center and limo/town car service are available. Public spaces have free WiFi. Event space at this hotel measures 18000 square feet (1672 square meters) and includes conference space. A 24-hour health club, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Benson, a Coast Hotel. Parking is available for a fee. This 4-star Portland hotel is smoke free.

  • 1 building
  • 287 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 18000 sq ft of conference space
  • 1672 sq m of conference space
  • Built in 1913
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Portland, OR (PDX-Portland Intl.) (14.2 km / 8.8 mi)
  • Train station: Portland Union Station (1 km / 0.6 mi)
  • Metro station: SW 6th-Pine Street Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Benson, a Coast Hotel offers 287 air-conditioned accommodations with iPod docking stations and minibars. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. 37-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Tempur-Pedic beds
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

The Palm Court - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

El Gaucho - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.

Pets

  • Pets: USD 40 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.98 per accommodation, per night

The resort fee includes:

  • Health club access
  • Nearby fitness center access
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • Faxes
  • In-room safe
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9.00 and USD 30 per person (approximately)
  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 40 per accommodation, per stay
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Benson Coast Hotel
  • Benson Coast Hotel Portland
  • Benson Hotel
  • Benson Hotel Coast Hotel
  • Benson Hotel Coast Hotel Portland
  • Hotel Benson
  • Benson Coast Portland
  • Benson Coast
  • The Benson, A Coast
  • The Benson, a Coast Hotel Hotel
  • The Benson, a Coast Hotel Portland
  • The Benson, a Coast Hotel Hotel Portland

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.