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Hotel Description

4-star romantic hotel near Portland State University

Central Portland getaway

Within a 10-minute walk of this Downtown Portland hotel, you'll find Portland State University and Arlene Schnitzer Concert Hall. Portland Art Museum and Pioneer Place are also within half a mile (1 km).

Business services

A restaurant and a fitness center are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Limo/town car service, a garden, and a computer station are also on offer.

Comfy beds, WiFi

The 174 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. LCD TVs come with digital channels, and other amenities include WiFi and iPod docks.

Premier Room, 1 King Bed (City)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$110* Per night/room Oct 31 - Nov 1

Junior Room, 1 King Bed (City)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed (City)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Room, 1 King Bed (Garden View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Hotel Zags Portland ratings based on 109 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Hotel Zags Portland

Everyone (34) Couples (2) Family (3)
3 out of 5
The staff was pretentious & unhelpful. The $27 “amenities” fee got us “free” water, WiFi and a pass to the 24 hour fitness down the street. Parking was another $42 per night. In all the additional hidden fees we paid, we could have stayed somewhere else that had a on site fitness facility, a pool, breakfast & a better parking situation.

Posted by on Sep 28, 2019

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Comment from Hotel Management

Sep 30, 2019 by NicB

I'm sorry to hear your stay didn't go as planned. We do keep all our fees very competitive to similar hotels in the city. We do hope that you will give us another chance when you return to the city. Thank you!

2 out of 5
$75 in hidden fees (parking and resort fee). Not very good surprise

Posted by on Sep 15, 2019

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Comment from Hotel Management

Sep 15, 2019 by Dylan P

Thank you for staying with us and for your feedback. We try to be as transparent as possible regarding the amenity and parking fees and have it posted on several confirmation pages during the booking process. We hope you will come back though to experience the new amenities we are adding regularly to boost our value

5 out of 5
Love the hotel, clean and beautiful. The only thing I didn’t like about it was the fees that it was racked up over and over about it. But it was better than the hotel I had in Colorado!

Posted by on Sep 1, 2019

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Comment from Hotel Management

Sep 2, 2019 by Dylan P

Thank you for staying with us and for your review! We truly enjoyed having you here with us. We are regularly adding new amenities to add even more value to our amenity fee, so we hope you will come back to enjoy all of our offerings!

5 out of 5

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 23, 2019 by NicB

Thank you for your review.

5 out of 5
Great location - helpful staff - great food in the restaurant. Noisy AC

Posted by on Jul 16, 2019

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Comment from Hotel Management

Jul 16, 2019 by NicB

Thank you for the 5 out of 5!

4 out of 5
I liked the decor, location, and rental options that were included.

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 24, 2019 by Nic B

Thank you for your feedback. I'm happy to see you enjoyed your stay with us! Thank you.

5 out of 5
Close to the action!!!! Nice rooms!! Great happy hour!!!!

Posted by on Apr 24, 2019

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Comment from Hotel Management

May 20, 2019 by Dylan P

Thank you for the amazing review and for staying with us!

2 out of 5
I booked a room with Travelocity at a rate of 139 + tax and 24 dollar amenity fee. I travel with a small dog and at front desk they said there was a 65.00 pet fee which at 1130 PM after long drive ouch plus a 42.00 parking fee....This should be in booking rates ..I was billed 228 dollars above the 139 fee so now my total was almost 400 for billed between Travelocity and hotel charges so thank you for at least getting 92 back in unknown feeI appreciate that but Hotel Modera is no go for me and you should warn your customers..plus the fitness center in hotel is a 24 hour fitness center up the street which is not open at night huh?????

Posted by on Apr 14, 2019

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Comment from Hotel Management

May 20, 2019 by Dylan P

Thank you for sharing in detail your experience. We definitely missed the mark on making an exceptional stay for you. We will review your feedback with our team

4 out of 5
While dinnig in resturant observed bartender sip a drink before serving it

Posted by on Mar 11, 2019

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Comment from Hotel Management

Mar 27, 2019 by Dylan P

Thank you for your feedback. We will address this with the the Nel Centro management team.

5 out of 5

Posted by on Feb 26, 2019

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Comment from Hotel Management

Apr 7, 2019 by Dylan P

Thank you so much for the high ratings! We loved having you, and hope that you will come back soon to see our new lobby and exciting amenities!

Property Features

The Hotel Zags Portland offers its guests a fitness center and complimentary bicycles. There's a restaurant on site. A 24-hour business center and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2732 square feet (254 square meters) and includes conference space. Tour/ticket assistance, an arcade/game room, and multilingual staff are also featured at the business-friendly The Hotel Zags Portland. You'll have access to the health club at a partner property. Parking is available for a fee. This 4-star Portland hotel is smoke free.

  • 1 building
  • 174 guestrooms or units
  • 5 levels
  • 2732 sq ft of conference space
  • 254 sq m of conference space
  • Dining venue
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Portland, OR (PDX-Portland Intl.) (15.4 km / 9.6 mi)
  • Train station: Portland Union Station (2 km / 1.2 mi)
  • Metro station: City Hall-SW 5th and Jefferson Street Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Hotel Zags Portland offers 174 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and hair dryers. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Pull-out sofa bed
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:30 AM.

Nel Centro - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Ecotours nearby
  • Scooter/moped rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 65.00 per accommodation, per stay
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property charges per-night fees for additional included amenities. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 27.67 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa tub access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • Concierge/valet service
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 14 per person (approximately)
  • Valet parking fee: USD 42.00 per night (in/out privileges)
  • Pet fee: USD 65.00 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Modera
  • Hotel Modera Portland
  • Modera
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  • Modera Portland
  • Modera Hotel Portland
  • Hotel Zags
  • Zags Portland
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  • Portland The Hotel Zags Portland Hotel
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  • Hotel Modera
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  • The Hotel Zags Portland Hotel Portland

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
url importing https://www.travelocity.com/Portland-Hotels-The-Hotel-Zags-Portland.h22135-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.