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4.7 out of 5

"The valet attendants appeared not to notice us when we arrived. Haven’t had that problem before. After that though, the staff was wonderful and checki ... " More

By a verified traveler on Tue 24 Aug 2021

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Hotel Description

4-star hotel near Oregon Convention Center, connected to the convention center

In entertainment district

Within a 10-minute walk of this Lloyd District hotel, you'll find Oregon Convention Center and Moda Center. Also, Veterans Memorial Coliseum is within half a mile (1 km) and Pioneer Courthouse Square is within 2 miles (3 km).

Business services

A restaurant and a 24-hour gym are featured at this hotel. Traveling on business? Take advantage of the 20 conference rooms, business center, and valet parking. WiFi in public areas is free.

Flat-screen TVs, refrigerators

The 600 guestrooms offer refrigerators, coffee/tea makers, and flat-screen TVs. Hair dryers, laptop-compatible safes, and phones are also available.

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$152* Per night/room Nov 19 - Nov 20

Room, 1 King Bed with Sofa bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Regency Portland at the Oregon Convention Center ratings based on 19 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hyatt Regency Portland at the Oregon Convention Center

Everyone (11) Couples (3) Family (3)
4 out of 5
The valet attendants appeared not to notice us when we arrived. Haven’t had that problem before. After that though, the staff was wonderful and checking in and out was a breeze. I can’t give a full review as due to Covid many of the hotel’s amenities were not available. It’s a beautiful hotel however and appeared very clean. We were going to an event at the Moda Center, which was in walking distance and felt safe, even walking home at close to midnight. I would stay there again if coming up to Portland for an event and hopefully get to stay longer.

Posted by on Aug 24, 2021

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5 out of 5
Dog-friendly & CLEAN, with amicable staffs

Posted by on Aug 1, 2021

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Comment from Hotel Management

Aug 2, 2021 by Greta M., Assistant Operations Manager

Thank you for your review, we're so glad you enjoyed your stay!

5 out of 5
Great views, easy access to MAX

Posted by on Jul 25, 2021

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Comment from Hotel Management

Jul 28, 2021 by Lauren, Guest Experience Host

We are so happy to hear you enjoyed your view from our hotel, as well as our convenient access to the MAX. We hope to see you again during your next visit to Portland! Safe travels.

5 out of 5

Posted by on Mar 13, 2020

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Comment from Hotel Management

Mar 13, 2020 by Hyatt Regency Portland

Thank you for the review!

5 out of 5
Nice hotel. Very clean & staff was helpful & friendly. I definitely recommend this hotel.

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 2, 2020 by The Hyatt Regency Portland

Thank you for your review!

5 out of 5

Posted by on Feb 28, 2020

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Comment from Hotel Management

Feb 29, 2020 by The Hyatt Regency Portland

Thank you for your review!

5 out of 5
Beautiful hotel with Great staff! Clean, Stylish Room with great views of Portland.

Posted by on Feb 25, 2020

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Comment from Hotel Management

Feb 25, 2020 by Hyatt Regency Portland

We are glad you enjoyed your stay!

5 out of 5

Posted by on Feb 24, 2020

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Comment from Hotel Management

Feb 25, 2020 by Hyatt Regency Portland

Thank you for your review!

5 out of 5
The Regency is off the hook nice. Very clean, very well designed, remarkable attention to detail. One weird, glaring problem was that when my neighbor turned on the shower at midnight it sounded like a small aircraft taking off.

Posted by , from Grants Pass on Feb 24, 2020

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Comment from Hotel Management

Feb 24, 2020 by The Hyatt Regency Portland

Hello Will, Thank you for your review! And we appreciate the feedback regarding the shower, we will definitely share that with our team!

5 out of 5

Posted by on Feb 22, 2020

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Comment from Hotel Management

Feb 23, 2020 by The Hyatt Regency Portland

Thank you for your review!

About the Hyatt Regency Portland at the Oregon Convention Center

Location 375 NE Holladay St, Portland, OR 97232

Property Features

There's a restaurant on site. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 38000 square feet (3530 square meters) and includes conference space. The business-friendly Hyatt Regency Portland at the Oregon Convention Center also features a 24-hour fitness center, a convenience store, and a porter. For a fee, parking is available. This 4-star Portland hotel is smoke free.

  • 600 guestrooms or units
  • 38000 sq ft of conference space
  • 3530 sq m of conference space
  • Dining venue
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Convenience store
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Refrigerator
  • Microwave (on request)

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Portland Union Station (2.6 km / 1.6 mi)
  • Metro station: Convention Center Station (0.1 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Regency Portland at the Oregon Convention Center offers 600 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and microwaves can be requested.

  • Flat-screen television
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.

Hyatt Regency Portland at the Oregon Convention Center has a restaurant serving breakfast, lunch, and dinner.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 1:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 100 per pet, per week, plus a deposit of USD 100 per week
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 100 lbs)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global), SafeStay (AHLA - USA), and Intertek Cristal (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 75 for adults, USD 10 and USD 75 for children (approximately)
  • Self parking fee: USD 20 per night (in/out privileges)
  • Valet parking fee: USD 36 per night (in/out privileges)
  • Pet deposit: USD 100 per week
  • Pet fee: USD 100 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • In-room microwave fee: USD 40 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Regency Portland
  • Hyatt Regency Portland at the Oregon Convention Center Hotel
  • Hyatt Regency Portland at the Oregon Convention Center Portland

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.