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McMenamins Crystal Hotel

2.5-star property
303 S.W. 12th Ave., Portland, OR 1-855-201-7819
3.5 out of 5
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See all 4 travelocity Reviews

"I liked it’s old school style. I didn’t like that it didn’t have a T.V in the room or a bathroom. We had to share a bathroom with other guest. I didn’ ... " More

By a verified traveler on Tue 03 Aug 2021

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Hotel Description

Hotel near Moda Center in Portland

Heart of Portland

Within a 10-minute walk of this Downtown Portland hotel, you'll find Roseland Theater and Providence Park. Powell's City of Books and Portland Art Museum are also within half a mile (1 km).

Dining, indoor pool

This hotel features 3 bars/lounges and an indoor pool. Enjoy a meal from the restaurant and perks like free WiFi. Self parking, concierge services, and free newspapers are also on offer.

Free WiFi

The 51 guestrooms offer free WiFi, safes, and free toiletries.

Standard Room, 1 Queen Bed, Shared Bathroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$125* Per night/room Jan 2 - Jan 3

Room, 1 King Bed (King Suite, Private Bathroom)

Bed Count 1 King Bed Maximum Occupancy 2 Max

McMenamins Crystal Hotel ratings based on 4 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for McMenamins Crystal Hotel

Everyone (3) Couples (1)
4 out of 5
I liked it’s old school style. I didn’t like that it didn’t have a T.V in the room or a bathroom. We had to share a bathroom with other guest. I didn’t like that it doesn’t have complimentary breakfast for guests.

Posted by on Aug 3, 2021

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Comment from Hotel Management

Aug 4, 2021 by McMenamins Crystal Hotel

Thanks for your feedback. The Crystal Hotel is definitely historic and old fashioned, like stepping into the past. The King Suites have private bathrooms but they do book quickly. While we do have complimentary coffee and tea for guests, you may want to try our Sunrise breakfast package next time, which includes a $30 credit for breakfast here at Zeus Cafe. Thank you for booking with us!

1 out of 5
The front desk person was rude and abrupt. Not helpful at all with a very serious problem of parking the car, and then upon check-in was extremely judgmental and abrasive. I WILL NEVER BOOK WITH McMENAMINS PROPERTIES again.

Posted by on Jun 30, 2021

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Comment from Hotel Management

Jun 30, 2021 by McMenamins Crystal Hotel

Sorry to hear you had a bad experience. Unfortunately, we do not have our own parking lot but there is an underground parking garage that is only a block away that we direct guests towards. Thanks for giving us a try, sounds like it wasn't a good fit for you. Take care.

4 out of 5

Posted by on Mar 4, 2020

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Comment from Hotel Management

Mar 4, 2020 by Jack, Hotel Assistant Manager

Thanks for the review! We hope to see you again in the future!

5 out of 5
Great location, nice soaking tub, found cheap street parking, beautiful building and facilities. Room was pretty tiny and bathroom shared but had everything we needed. Will definitely stay again.

Posted by on Jan 30, 2019

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Comment from Hotel Management

Jan 30, 2019 by Pierce, Hotel AM

Thank you for the amazing review! We hope to see you again soon!

About the McMenamins Crystal Hotel

Location 303 S.W. 12th Ave., Portland, OR 97205

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. An indoor pool, gift shops/newsstands, and concierge services are also featured at McMenamins Crystal Hotel. Parking is available for a fee. This Portland hotel is smoke free.

  • 51 guestrooms or units
  • 3 bars or lounges
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Portland Union Station (1.2 km / 0.7 mi)
  • Metro station: Galleria-SW 10th Avenue Station (0.4 km / 0.3 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

McMenamins Crystal Hotel offers 51 air-conditioned accommodations with safes and complimentary toiletries. This Portland hotel provides complimentary wireless Internet access.

  • Safe
  • Toiletries (free)
  • Air conditioning

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 11:00 AM.

Zeus Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Ringlers Pub - Onsite pub. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per pet, per night
  • Food and water bowls are available

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7.00 and USD 13.00 per person (approximately)
  • Self parking fee: USD 25.00 per night
  • Pet fee: USD 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • McMenamins Crystal Hotel Portland
  • McMenamins Crystal Hotel
  • McMenamins Crystal Portland
  • McMenamins Crystal Hotel Hotel
  • McMenamins Crystal Hotel Portland
  • McMenamins Crystal Hotel Hotel Portland
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.