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Comfort Inn & Suites Vancouver Downtown City Center

2.5-star property
401 E 13th Street, Vancouver, WA 1-855-201-7819

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4.0 out of 5
Very good!
See all 14 Travelocity Reviews

"Everyone here was friendly and the rooms were very clean and comfortable even in the hottest days of the highly abnormal Northwest heat wave. What a h ... " More

By a verified traveler on Tue 29 Jun 2021

Points Of Interest

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Hotel Description

Hotel perfectly located for exploring Vancouver

City center stay

You'll find Vancouver Farmers Market and Fort Vancouver National Historic Site within 2 miles (3 km) of this hotel. Columbia River and Jantzen Beach Center are also within 3 miles (5 km).

Free perks

A restaurant and a 24-hour fitness center are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and free perks like on-the-go breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 114 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and free newspapers.

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$108* Per night/room Sep 26 - Sep 27

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Roll-In Shower, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible Tub, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn & Suites Vancouver Downtown City Center ratings based on 14 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Inn & Suites Vancouver Downtown City Center

Everyone (9) Couples (1) Family (2)
4 out of 5
It was fine

Posted by on Aug 1, 2021

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Comment from Hotel Management

Aug 8, 2021 by General Manager

Hi Anonymous, Thank you for taking the time to provide feedback on your most recent stay. I have shared your feedback with the staff and they join me in thanking you for your kind words. Have a wonderful day!

5 out of 5
Everyone here was friendly and the rooms were very clean and comfortable even in the hottest days of the highly abnormal Northwest heat wave. What a huge relief

Posted by on Jun 29, 2021

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Comment from Hotel Management

Jun 29, 2021 by General Manager

Thank you. Hope to see you again.

5 out of 5
I enjoyed a very comfortable bed with smooth bed covers, clean room that has a microwave, refrigerator, coffee machine, and an iron.

Posted by on Jun 15, 2021

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Comment from Hotel Management

Jun 15, 2021 by General Manager

Thank you! We are so pleased you enjoyed your stay with and hope to see you again soon! Kind regards

4 out of 5
The bed was comfortable but the room did get a little warm and the a/c was either not working or not connected. Quiet and clean. Check in was smooth and friendly staff. For an unexpected stay over, I was pleasantly surprised to find a place that was convenient to my job site and allowed for a good night sleep.

Posted by on Apr 30, 2021

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Comment from Hotel Management

May 2, 2021 by General Manager

Thank you for your feedback. We will address any issue mentioned. We are so pleased our location is convenient for you and we look forward to having you again soon!

4 out of 5

Posted by on Jul 31, 2019

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Comment from Hotel Management

Aug 8, 2019 by Alisha Childers

We appreciate your generous rating! Hope to see you again soon!

5 out of 5
Close to recycled arts festival - we were vendors for the weekend

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 2, 2019 by Alisha Childers

Dear Guest, Thank you for taking the time to do our on line survey. We appreciate you and your business. Hope to see you again soon! Have a great day!

4 out of 5

Posted by on May 12, 2019

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Comment from Hotel Management

May 18, 2019 by Alisha Childers

Dear Guest, Thank you for taking time to do our survey. We appreciate you and your business. Hope to see you again soon! Best Regards, Alisha Childers General Manager

3 out of 5
The lobby is nice and updated. The guest rooms have some updating but need complete updating. Opening the doors to the room the faint scent of smoke still existed from apparently when it was allowable. Bathroom tub area old, and the window treatments were fixed so could not be pulled for privacy.

Posted by on Sep 3, 2018

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Comment from Hotel Management

Sep 23, 2018 by Alisha Childers

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Alisha Childers General Manager

4 out of 5

Good choice for business travel.

I like location of this facility, room was clean, comfortable bed and hot breakfast is a plus for busy day ahead.

Posted by , from Seattle on Mar 6, 2018

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Comment from Hotel Management

Mar 7, 2018 by Comfort Inn & Suites

Thank you Natalya for taking the time to leave us a review. We are so pleased you enjoyed the hot breakfast and the room was comfortable for you. We look forward to your next visit with us!

3 out of 5

Too high priced

Cons: Can up the back. Be honest in pricing.
Trash and mattresses strewn all over back of building. We usually book rooms under $100/night. Vancouver was more expensive and we booked for $130/night. Immediately after booking with Travelocity banners appeared showing prices at $90/night. What a rip off! When I mentioned this to the check in clerk, she offered us a 10% discount. When we checked out, the printer did not work and I couldn't get a copy of the receipt. Sure enough when I got home and checked e-mail there wasn't any discount. I'll never book with Comfort Inn or Travelocity again - EVER! Of course you won't post this - heaven forbid other travelers should be forewarned!!!

Posted by , from Oregon on Aug 10, 2017

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Comment from Hotel Management

Dec 5, 2017 by Comfort Inn Staff

We know your time is valuable and appreciate you taking the time to leave us feedback. We are truly sorry to hear about the issues you had regarding your bill.All front desk has been trained on how to handle these issues going forward.

About the Comfort Inn & Suites Vancouver Downtown City Center

Location 401 E 13th Street, Vancouver, WA 98660

Renovations + Closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Inn & Suites Vancouver Downtown City Center offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn & Suites Vancouver Downtown City Center. A free area shuttle within 5 miles is available. Self parking is free. This Vancouver hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 4 levels
  • To-go breakfast (free)
  • Dining venue
  • Charging station for electric cars
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Vancouver Station (1.6 km / 1 mi)
  • Property shuttles: Free area shuttle within 5 miles
  • Parking: Free self parking

Room Amenities

Comfort Inn & Suites Vancouver Downtown City Center offers 114 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Black Angus Steakhouse - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 25.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 20 lbs)
  • Pets cannot be left unattended

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Credit card pre-authorization
  • Masks are compulsory at the property
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Cash Deposit Required
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Downtown Vancouver
  • Comfort Downtown Vancouver
  • Comfort Inn Suites Downtown Vancouver
  • Comfort Inn & Suites Vancouver Downtown City Center Hotel
  • Comfort Inn & Suites Vancouver Downtown City Center Vancouver

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9 AM to 10 PM.
  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.