For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
A stay at this Downtown Portland hotel places you steps from Roseland Theater and a 5-minute walk from Pioneer Courthouse Square. Portland Art Museum and Tom McCall Waterfront Park are also within half a mile (1 km).
Renovated in 2016
A 24-hour fitness center, valet parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Traveling for business? Take advantage of the 24-hour business center, express check-in, and conference center.
Free Internet, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 256 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Premium bedding, free newspapers, and free local calls are also available.
Courtyard by Marriott Portland City Center ratings based on 8 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Courtyard by Marriott Portland City Center
Everyone (7)Family (2)
4 out of 5
Posted by a verified traveler on Sep 5, 2020
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Comment from Hotel Management
Sep 7, 2020
by Dave Murray
Thank you for sharing your feedback and we hope to welcome you back to downtown Portland soon.
Dave Murray
General Manager
2 out of 5
Location is fabulous and the hotel is quiet. The staff is friendly and accommodating. Unfortunately the little things added up to a disappointing stay. We had two adjoined rooms while there. In one room when we arrived there were small drops of blood on the sheets that were not replaced the next day. Also, the coffee area was not restocked for the next day. In the other room when we arrived the little coffee area had open packages and items missing. It was also sticky. There was also no soap. The second night shortly after 10pm while in bed the bathroom mirror came off the wall and shattered. Thankfully nobody was hurt. It took about 20 minutes and two phone calls to get assistance cleaning that up. And when we checked out our car was parked in the rain very close to another car so we had difficulty loading it up. There was plenty of space under cover.
The Original Dinerant, which does the room service for the hotel, did okay. The breakfast card you leave on the door overnight does not match the breakfast menu in the room. They have good food but cross contamination is an issue for those wanting gluten free food especially for dinner.
Needless to say the mirror was an unusual circumstance but with the cost of Courtyard by Marriott we expected them to be much better than what we experienced.
Posted by a verified traveler on Sep 24, 2019
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Comment from Hotel Management
Sep 26, 2019
by Dave M
Thank you so much for sharing your candid and detailed feedback with us. We have shared your helpful comments with our various departments so that the issues your experienced can be addressed and corrected.
I hope you travel plans call for a return trip to Portland and that you will provide us an opportunity to better your experience with us.
Thank you again.
Dave Murray
General Manager
5 out of 5
Friendly staff helpful with directions on several occasions
Posted by a verified traveler on Jul 21, 2019
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Comment from Hotel Management
Aug 5, 2019
by Dave Murray
Thank you so much for your nice comments about our team.
We hope you plan a future Portland visit.
Dave Murray
General Manager
5 out of 5
Great location. Nice staff. Clean and comfy rooms.
Posted by a verified traveler on Jul 13, 2019
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Comment from Hotel Management
Jul 16, 2019
by Dave Murray
We really appreciate you sharing your nice comments from your recent stay. Come back and visit again soon.
Dave Murray
General Manager
5 out of 5
Posted by a verified traveler on Jun 11, 2019
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Comment from Hotel Management
Jun 13, 2019
by Dave Murray
Thank you for your 5 rating. We appreciate it.
Dave Murray
General Manager
5 out of 5
Posted by a verified traveler on Jan 13, 2019
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4 out of 5
Enjoyed our stay but room and bathroom were dirty
Staff super nice and friendly. I felt the bathroom shower was dirty as well as the bathroom floor
Posted by a verified traveler on May 14, 2018
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5 out of 5
Nice hotel within downtown
Pros:The friendly staff
This hotel was perfect. Staff was friendly and helpful. The location is walking distant to the Pearl District, Pioneer Square and Chinatown.
Posted by a verified traveler on Jun 6, 2016
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About the Courtyard by Marriott Portland City Center
The following facilities or services will be unavailable from August 06 2020 to December 31 2021 (dates subject to change):
Bar/Lounge(s)
Breakfast
Dining venue(s)
Fitness facilities
Property Features
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 5300 square feet (492 square meters) and includes a conference center. A 24-hour fitness center, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Courtyard by Marriott Portland City Center. For a fee, parking is available. A complete renovation of Courtyard by Marriott Portland City Center was completed in March 2016. This 3.5-star Portland hotel is smoke free.
256 guestrooms or units
16 levels
5300 sq ft of conference space
492 sq m of conference space
Built in 2009
Business center (24 hours)
Conference center
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Storage area for luggage
Front-desk safe
Wedding services available
Gift shop
Newspapers in lobby (free)
Fireplace in lobby
Television in lobby
ATM
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Laundry facilities
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
Parking
Valet parking (surcharge)
Transport
Airport: Portland Intl. Airport (PDX) (14 km / 8.7 mi)
Train station: Portland Union Station (0.8 km / 0.5 mi)
Metro station: SW 5th-Oak Street Station (0.1 km / 0.1 mi)
Parking: Valet parking available for a surcharge
Room Amenities
Courtyard by Marriott Portland City Center offers 256 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. 43-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Portland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
LCD television
Cable channels
Premium channels
Refrigerator
Coffee maker
Luxury bedding
Cribs (free)
Housekeeping (daily)
Newspapers (free)
Local calls (free)
Hair dryer
Laptop safe
Toiletries (free)
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Connecting rooms available
Nearby Activities
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Bicycle rentals nearby
Hiking/biking trails nearby
Ecotours nearby
Segway rental/tour nearby
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
In-room accessibility
Assistive listening devices available
Braille or raised signage
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 1:00 AM
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for USD 20.0 per night.
Free cribs (infant beds)!
Pet Policy
Pets: USD 50 per accommodation, per stay
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines and the Ecolab (3rd party expert - Global) sanitization guidelines.
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Staff wears personal protective equipment
Property follows sanitization practices of SafeStay (AHLA - USA)
Debit cards not accepted
Protective clothing is not available to guests
Food service not has not been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Number of children who can stay free - 2
gap period enforced between guest stays 24 hours
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Valet parking fee: USD 45 per day (in/out privileges)
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 20.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Courtyard City Center
Courtyard City Center Marriott
Courtyard Marriott Center City
Courtyard Marriott City Center
Courtyard Marriott City Center Hotel Portland
Courtyard Marriott Portland City Center Hotel
Courtyard Marriott Portland City Center
Courtyard By Marriott Portland City Hotel Portland
Courtyard Portland City Center
Courtyard by Marriott Portland City Center Hotel
Courtyard by Marriott Portland City Center Portland
Courtyard by Marriott Portland City Center Hotel Portland
You should know
Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions
Yes, there is a restaurant on site.
Free parking is not available at this hotel. Valet parking is available for USD 47 per day.
Courtyard by Marriott Portland City Center is 12.3 mi (18-min drive) away from the Portland, OR (PDX-Portland Intl.) airport, the closest popular airport to the property.
Courtyard by Marriott Portland City Center does not have a pool.
There are no spa services available at this hotel.
Free breakfast isn't provided at Courtyard by Marriott Portland City Center, but full breakfast is offered for a fee of between USD 5.00 and USD 17.00 per person. It's available every day from 7:00 AM to 1:00 PM.
Check-in is from 3 PM - 1:00 AM.
Airport shuttle services are not available at Courtyard by Marriott Portland City Center.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
