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4.6 out of 5

"Incredible hotel! Loved every aspect. Would recommend to everyone ..... a really nice place! " More

By a verified traveler on Wed 14 Jun 2017

Hotel Description

3.5-star hotel near Elsinore Theater, connected to the convention center

City center stay

You'll be steps from Elsinore Theater and within a 10-minute walk of Salem Riverfront Carousel with a stay at this West Salem hotel. Salem Riverfront Park and Willamette University are also within half a mile (1 km).

Free perks

This hotel features an indoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the 2 conference rooms, 24-hour business center, and free train station pick-up. Relax with a drink at the bar/lounge and enjoy free perks like buffet breakfast and free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and living rooms, the 193 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include refrigerators, microwaves, and room service.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$179 per night

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

The Grand Hotel - Salem ratings based on 18 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Grand Hotel - Salem

Everyone (6) Business (1) Family (1)
2 out of 5
Suite did not have a door as advertised. Recieved conflicting explanation from multiple staff. Hot tub was closed due to bacteria. Continental breakfast was poor. TV remote in room would not work. Could here upstairs guests stomping around half the night. For the price will not stay here again.

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 20, 2019 by The Grand Hotel In Salem

Dear Guest, We sincerely apologize for the mishap with the photos and more the maintenance issues, and will be sure to adjust our website as soon as possible. Our maintenance team has also been alerted about your room, and is currently working to make sure everything is in the best shape possible. We truly appreciate your patience with us and our staff, and hope to see you again in the future. Thank you for your feedback!

3 out of 5
While the staff was friendly, room was dated and noisy. Outside noise was incredibly loud all night long, the air conditioner sounded like it was on its last leg and we could hear the people above us like we were in the room with them. Pool and hot tub area were ok. The breakfast was decent for a hot continental breakfast. The only enjoyable things for us - its direct connection to the Convention Center and the decent breakfast. Not terrible if location is important, just bring ear plugs.

Posted by on Apr 15, 2019

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Comment from Hotel Management

May 6, 2019 by The Grand Hotel In Salem

Dear Guest, We sincerely apologize that your visit with us did not meet your expectations. We will be sure to let maintenance know about the AC, and get it checked out as soon as possible. We appreciate your feedback, and will definitely take it into consideration for the future. Thank you, and we hope to see you again soon!

5 out of 5

Posted by on Mar 31, 2019

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Comment from Hotel Management

Apr 1, 2019 by The Grand Hotel In Salem

We truly appreciate your review!

4 out of 5

Posted by on Mar 25, 2019

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Comment from Hotel Management

Apr 1, 2019 by The Grand Hotel In Salem

Thank you so much for the amazing review!

5 out of 5

Posted by on Mar 17, 2019

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Comment from Hotel Management

Apr 1, 2019 by The Grand Hotel In Salem

Thank you so much for staying with us!

5 out of 5
Incredible hotel! Loved every aspect. Would recommend to everyone ..... a really nice place!

Posted by on Jun 14, 2017

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5 out of 5

Beautiful room, fast friendly room service

Very relaxing and nice comfortable bed. Right down town , everything in walking distance

Posted by on May 16, 2017

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5 out of 5

Great quiet room.

Pros: Quiet hotel room. Friendly staff. Good location. Free parking.
Cons: Mattress needs improvement.
What a refreshing change from the usual noisy hotel rooms! No slamming doors, no noisy guests in adjoining rooms, no loud TVs. Decent breakfast with good variety of hot and cold selections. The mattress in my room was not the most comfortable - probably needed to be flipped or replaced.

Posted by on Oct 10, 2015

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5 out of 5

Beautiful, close to the waterfront.

The hotel had a nice breakfast, was lively and quiet. Great location close to shops. Travelocity charged us a rate higher than staff said that we could've gotten it there but it was too late to alter it.

Posted by , from w on Jul 7, 2015

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5 out of 5

Downtown Salem suprise

Pros: Close restaurants, Quiet, Free breakfast
very nice hotel. clean, quiet and comfortable room. Underground parking without and extra fee......pleasant suprise.

Posted by , from Bend, OR on Nov 1, 2012

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About the The Grand Hotel - Salem

Location 201 Liberty St Se, Salem, OR 97301

Property Features

The Grand Hotel - Salem offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. There are 2 meeting rooms available. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly The Grand Hotel - Salem. A train station pick-up service and a train station drop-off service are free. Self parking is free. This 3.5-star Salem hotel is smoke free.

  • 193 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Separate living room
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Portland, OR (PDX-Portland Intl.) (88.2 km / 54.8 mi)
  • Train station: Salem Station (1.9 km / 1.2 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Free self parking

Room Amenities

The Grand Hotel - Salem offers 193 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate living rooms and include sofa beds. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. This Salem hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided.

  • Living room
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Shower and tub combination
  • Cribs (free)
  • Nightly turndown service
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Bentley's - This restaurant serves lunch and dinner. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 5:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • 2 percent tourism fee will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel In Salem
  • Grand In Salem
  • Salem Grand Hotel
  • Grand Hotel Salem
  • Grand Salem
  • Phoenix Grand Salem
  • The Grand Hotel In Salem Oregon
  • The Grand Hotel In Salem

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.