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4.1 out of 5

"I've stayed at most of the hotels in Salem while visiting family. This is by far the best deal in town! While they don't have the ubiquitous "free b ... " More

By a verified traveler on Mon 20 Aug 2018

Hotel Description

Hotel near Salem Hospital in Salem

In Salem

Your stay at this Southeast Salem hotel places you within 3 miles (5 km) of Salem Hospital and Honeywood Winery. Historic Deepwood Estate and Willamette University are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the fitness center and free perks like full breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 109 guestrooms also offer free WiFi and LCD TVs with cable channels. DVD players, coffee/tea makers, and free newspapers are also available.

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$104* Per night/room Dec 20 - Dec 21

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Best Western Plus Mill Creek Inn ratings based on 17 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Mill Creek Inn

Everyone (8) Family (3)
4 out of 5

Posted by on Oct 5, 2019

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Comment from Hotel Management

Oct 17, 2019 by Jake Bryant - General Manager

Thank you for your review. We appreciate your business, and hope you'll visit again soon!

4 out of 5
I didn’t like that the staff allowed other guests to play very loud music in the pool area. It was a bit obnoxious. Other than that, we had a great visit and very friendly staff.

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 7, 2019 by Jake Bryant - General Manager

Thank you for your review. We appreciate your input, and hope to see you again.

4 out of 5
John made my check in easier and recommended a wonderful place to eat!

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jun 28, 2019 by Jake Bryant - General Manager

Thank you for your review. We're glad to hear that you received such great service, and hope to see you again soon!

5 out of 5
The staff were friendly and the hotel was clean and quiet. My only complaint was that the pool was too cold (morning son has CF and is medically forbidden from using hot tubs)!

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 6, 2019 by Jake Bryant - General Manager

Thank you for your review. It's great to hear that you enjoyed your visit! Thank you for letting us know about the cold pool; I'll pass this on to our maintenance staff. We hope you'll visit us again soon.

5 out of 5

Best hotel deal in Salem

I've stayed at most of the hotels in Salem while visiting family. This is by far the best deal in town! While they don't have the ubiquitous "free breakfast" found in almost all of these types of hotels, they give a free voucher to Denny's, which is right across the parking lot. GREAT on/off freeway access. Very clean, nice pool, plenty of parking. If you're looking for gourmet coffee, a short drive (less than a mile) towards downtown gets you to several great options.

Posted by , from CA on Aug 20, 2018

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Comment from Hotel Management

Aug 22, 2018 by Jake Bryant - General Manager

Thank you, Mark, for your review of Best Western Plus Mill Creek Inn. It's great to hear that you enjoyed your visit, and we hope to see you again soon!

3 out of 5
Average hotel , nothing especially sets it apart but it is an ok place to stay.

Posted by on Apr 5, 2017

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4 out of 5
Cons: The "free breakfast" was at the Denny's next door. While the food was good, the wait was not especially if you need to get on the road.
Location: Easy access/exit from Interstate 5
Never been disappointed by a Best Western Plus. May not be the hippest place to stay but always a good value. Clean, comfy rooms, nice pool & hot tub.

Posted by on Aug 30, 2016

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1 out of 5

Inhospitable Guest Service Agent Ruined My Visit

Pros: The beds were very comfortable; the location, convenient.
Cons: Customer service. Side door access to guests.
Location: Close to Willamette University, downtown restaurants, Walmart, and the freeway. Wonderful espresso kiosks!
The moment Beth saw me I could feel she disliked me. What did I do? Nothing, just appeared alone in the evening to register (my son was sleeping in the car). She was cold, unwelcoming, expressionless, and said little. Okay, don't hate me because I'm beautiful (and nicely dressed), but she did. We visited from San Francisco Bay Area on invitation from Willamette University, who was recruiting my son for their football program. WU rolled out the red carpet for my son. Beth acted liked she wanted to roll up the carpet and slam the door. I've met people like her on occasion, but never in the hospitality industry. Each subsequent interaction with her was the same, vehement treatment. I really did not appreciate it; actually, it made me upset to be paying good money and experiencing her terrible attitude for no good reason. She wouldn't even give me a receipt upon request when I checked out, saying I had to get it online through Travelocity. If that is true, it is the first time. I have travelled a great deal, and have never been denied my receipt. Additionally, we were inconvenienced by not being able to use the side door. Over our 2-day stay, I observed other guests inconvenienced as well--often carrying heavy items in pouring rain. On our next day, when approaching the side door and carrying bags, another guest was holding the door open for guests. She commented that, "They are fixing the side door access, and it should be working soon," but it never was. Micromanaging!

Posted by , from California on Mar 18, 2016

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4 out of 5
Good experience. The bed was an older spring type but otherwise all was okay with the hotel.

Posted by on Oct 12, 2015

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4 out of 5

Nice place

Hotel was nice... No real complaints... Bed was a little worn, had a soft spot where people sleep, maybe turn the mattress... Kids loved the pool.

Posted by , from Seaside, OR on Aug 30, 2015

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Comment from Hotel Management

Sep 2, 2015 by Jake Bryant

Thank you for your review, Kelly. We are in the process of replacing many of our mattresses, so you should get a better night's sleep the next time you visit. We hope to see you again soon! Jake Bryant General Manager

About the Best Western Plus Mill Creek Inn

Location 3125 Ryan Drive SE, Salem, OR 97301

Property Features

Best Western Plus Mill Creek Inn offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces. You'll find a 24-hour business center on site. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Mill Creek Inn. A roundtrip airport shuttle is free (available on request). Free self parking is available. This Salem hotel is smoke free.

  • 109 guestrooms or units
  • Full breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Salem, OR (SLE-McNary Field) (3.3 km / 2.1 mi)
  • Train station: Salem Station (3.7 km / 2.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Plus Mill Creek Inn offers 109 air-conditioned accommodations with DVD players and safes. LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast.

Dennys - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 8.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 20.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Debit cards not accepted
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per accommodation, per night
  • Rollaway bed fee: USD 8.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Mill
  • Best Western Mill Creek
  • Best Western Mill Creek Inn
  • Best Western Plus Mill Creek
  • Best Western Plus Mill Creek Inn
  • Best Western Plus Mill Creek Inn Salem
  • Best Western Plus Mill Creek Salem
  • Mill Creek Best Western
  • Mill Creek Inn
  • Best Western Plus Mill Creek Hotel Salem
  • BEST WESTERN PLUS Mill Creek Inn Salem, Oregon
  • Best Western Salem
  • Salem Best Western
  • BEST WESTERN PLUS Mill Creek Inn Salem Oregon
  • Best Plus Mill Creek Salem
  • Best Western Plus Mill Creek Inn Hotel
  • Best Western Plus Mill Creek Inn Salem
  • Best Western Plus Mill Creek Inn Hotel Salem

You should know

  • Best Western Plus Mill Creek Inn offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.