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"Needed a quick overnight stay to drop off my daughter for college. Room was clean and spacious " More

By a verified traveler on Mon 17 Aug 2020

Hotel Description

Hotel near Oregon State Capitol in Salem

Heart of Salem

Your stay at this Southeast Salem hotel places you within 3 miles (5 km) of Oregon State Capitol and Willamette University. Salem Hospital and Elsinore Theater are also within 3 miles (5 km).

Renovated in 2020

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Free WiFi, comfy beds

The 85 guestrooms feature comforts like pillowtop beds and premium bedding, while sitting areas and refrigerators offer the conveniences of home. Flat-screen TVs come with satellite channels, and other amenities include free WiFi and MP3 docks. Housekeeping is available once per stay.

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$139* Per night/room Jun 30 - Jul 1

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Basic Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Comfort Suites Salem ratings based on 8 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Suites Salem

Everyone (2) Couples (1)
1 out of 5
I have never been treated so badly in my life. I have traveled all over the world and stayed in bad and excellent hotels, but no one has ever been so disrespectful or unkind to me. I had planned to stay for 4 days, but left after 2 days.

Posted by on May 28, 2021

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Comment from Hotel Management

May 28, 2021 by Dorane - GM

Thank you are taking time the time to review our hotel. We are so sorry to hear that you did not have the great experience that we strive to give all our guests. We hope you try us again in the future.

4 out of 5
Needed a quick overnight stay to drop off my daughter for college. Room was clean and spacious

Posted by on Aug 17, 2020

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Comment from Hotel Management

Aug 18, 2020 by Comfort Suites Staff

Thank you

5 out of 5

Posted by on Sep 9, 2019

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Comment from Hotel Management

Sep 9, 2019 by Dorane

Thank you

5 out of 5
Overnight stay in Salem. Quiet neighborhood off the main road. Very clean. Nice indoor pool and r revise room. Great breakfast with hot food fresh off the stove. I’d stay again!

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 15, 2019 by Dorane

Thank you for sharing your review. We hope that you will stay with us again in the future.

1 out of 5

poor maintenance

Looked like nice hotel,but after latecheckin found the heater/a.c not working, had to move in early morning across the hall.Were awakened in the late morning by maintenance staff banging on our door.Would not stay there again

Posted by on Jul 6, 2012

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5 out of 5

Salem Hotel

I was on business in Salem, Oregon. I loved the hotel. The hotel was very clean, the staff was friendly. I like that it was located just off of the interstate and for the most part was easy to find. The breakfast was very good. I didn't not have to get up and go out to get a hot breakfast. The rooms are older, but very clean and certainly not outdated. I will stay here from now on.

Posted by on Jan 27, 2010

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Comment from Hotel Management

Mar 2, 2016 by Dorane

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Dorane Pederson General Manager

4 out of 5

clean

Front Desk had some employees that are very young and don't know the area this was a little frustrating. The king suite was small but clean and the bed was very comfortable and made with high quality sheets. The room was very quiet. The hot tub was great as was the pool. Sauna seemed to be broken. The breakfast was pretty usual as in these types of hotels. - We went out for breakfast instead. A good place to stay.

Posted by on Feb 21, 2009

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Comment from Hotel Management

Mar 2, 2016 by Dorane

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Dorane Pederson General Manager

5 out of 5

Comfort suites salem

We were in Salem on a family trip just passing thru. The hotel was beautiful. Staff was excellant and very helpful. They had accurate directions to things that were good for families. We will make sure to stop again if ever in that area.

Posted by on Jun 20, 2008

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Comment from Hotel Management

Mar 2, 2016 by Dorane

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Dorane Pederson General Manager

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Suites Salem offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Suites Salem. Limited free parking is available on a first-come, first-served basis. A complete renovation of Comfort Suites Salem was completed in January 2020. This Salem hotel is smoke free.

  • 85 guestrooms or units
  • 3 levels
  • Built in 1997
  • Continental breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Salem, OR (SLE-McNary Field) (3.7 km / 2.3 mi)
  • Train station: Salem Station (4.2 km / 2.6 mi)
  • Parking: Free self parking

Room Amenities

Comfort Suites Salem offers 85 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • MP3 dock
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Cribs (free)
  • Housekeeping (once per stay)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, cash, and mobile payments

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, cash, and mobile payments.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staffed front desk
  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Hotel Salem
  • Comfort Suites Salem
  • Salem Comfort Suites
  • Comfort Suites Winston Salem/ Hanes Mall Hotel Winston Salem
  • Winston Salem Comfort Suites
  • Comfort Suites Salem Hotel
  • Comfort Suites Salem Hotel Salem
  • Comfort Suites Salem Hotel
  • Comfort Suites Salem Salem
  • Comfort Suites Salem Hotel Salem

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.