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Holiday Inn Salem, an IHG Hotel

3-star property
3301 Market St Ne, Salem, OR 1-855-201-7819
3.6 out of 5
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See all 16 travelocity Reviews

"Clean, comfortable, friendly. " More

By a verified traveler on Mon 19 Apr 2021

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Hotel Description

3-star hotel near Oregon State Fairgrounds Pavilion

City center stay

You'll find Oregon State Fairgrounds Pavilion and Oregon State Capitol within 3 miles (5 km) of this hotel. Willamette University and Elsinore Theater are also within 3 miles (5 km).

Renovated in 2018

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 10 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$147* Per night/room Jul 6 - Jul 7

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Salem, an IHG Hotel ratings based on 16 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Salem, an IHG Hotel

Everyone (6) Couples (3) Family (10)
2 out of 5
Scheduled to check in at 3:00pm but wasn’t able to get checking into my room until 4:00pm. There was trash on the floor in my room when I finally got in. My coffee was not restocked each day.

Posted by on Dec 10, 2021

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1 out of 5
Just an FYI… that overpass easily has 50 homeless camps set up underneath it! That’s 0.2 miles from the hotel. Alex checked us in, technically, but was rude & forgot to give us breakfast vouchers or even talk to us at all. The hotel was nice. Seemed new & clean. Breakfast was good & large.

Posted by on Jun 6, 2021

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Comment from Hotel Management

Jun 8, 2021 by Trent

I am sorry to hear that you had a poor stay with us. We have been in contact with the city on what can be done about the camps near us and we will have a talk with our staff about their guest relations. We very much appreciate your time and feedback!

5 out of 5
Clean, comfortable, friendly.

Posted by on Apr 19, 2021

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Comment from Hotel Management

Apr 21, 2021 by Faith Eggerth

Thank you for taking your time to leave us here at the Holiday Inn Salem a review. We love hearing the great things you have to say. We hope that you give us the chance to serve you again.

4 out of 5
Nothing special or unique. View of commercial area, freeway and rooftop. Chose this place for the pool but it was closed when we wanted to use it due to contamination. Also several outlets did not work and none of the usb outlets worked. Outlet in the bathroom was covered by mirror so couldnt use blow dryer in there. Had to move microwave and coffee pot in order to use them.

Posted by on Apr 9, 2021

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Comment from Hotel Management

Apr 21, 2021 by Faith Eggerth

Thank you for taking the time to leave us here are the Holiday Inn Salem a review. We would like to apologize for how your past stay was. We will talk to our maintenance staff about these issues and see if we cant make a small change to make that move convenient. We hope you give us another chance here at Holiday Inn Salem a chance to serve you.

4 out of 5
The placement of the tv in the room was unusual. Hard to watch Tv in bed. And, under the couch was good stuff. Our dog actually found it. It was very nice to be able to have our dog with us.

Posted by on Mar 23, 2021

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Comment from Hotel Management

Mar 29, 2021 by Chris Morano, Front Office Manager

Well, hello there, Anonymous! Thank you for taking the time to post your 4-out-of-5 review! I'm so disappointed that the placement of the T wasn't ideal and I hope you'll accept our apology; however, I am pleased that you brought your dog with you! Please contact any of our on-duty Concierge at your convenience to help plan your next visit with us! I’d love to turn your next stay into a “6” so please don’t hesitate to contact me at your convenience regarding your previous or any future stay with us; it is our pleasure to be at your service! Warmest wishes for safe travels, always, Chris

2 out of 5

Posted by on Sep 9, 2020

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Comment from Hotel Management

Sep 12, 2020 by Chris Morano, Front Office Supervisor

Well, hello there, Anonymous! Thank you for taking the time to post your 2-out-of-5 review! Please contact any of our on-duty Concierge at your convenience to help plan your next visit with us! I’d love to turn your next stay into a “6” so please don’t hesitate to contact me at your convenience regarding your previous or any future stay with us; it is our pleasure to be at your service! Warmest wishes for safe travels, always, Chris

5 out of 5

Posted by on Aug 23, 2020

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Comment from Hotel Management

Aug 25, 2020 by Chris Morano, Front Desk Supervisor

Well, hello there, Anonymous! Thank you for taking the time to post your 5-out-of-5 review! Please contact any of our on-duty Concierge at your convenience to help plan your next visit with us! I’d love to turn your next stay into a “6” so please don’t hesitate to contact me at your convenience regarding your previous or any future stay with us; it is our pleasure to be at your service! Warmest wishes for safe travels, always, Chris

5 out of 5

Posted by on Jul 31, 2020

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Comment from Hotel Management

Aug 1, 2020 by Chris Morano, Front Office Supervisor

Well, hello there, Anonymous! Thank you for taking the time to post your 5-out-of-5 review! Please contact any of our on-duty Concierge at your convenience to help plan your next visit with us! I’d love to turn your next stay into a “6” so please don’t hesitate to contact me at your convenience regarding your previous or any future stay with us; it is our pleasure to be at your service! Warmest wishes for safe travels, always, Chris

5 out of 5
We like it all great hotel and great customer service. T

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Chris Morano, Front Desk Supervisor

Well, hello there, Anonymous! Thank you for your 5-out-of-5 review! Please contact any of our on-duty Concierge at your convenience to help plan your next visit with us! I’d love to turn your next stay into a “6” so please don’t hesitate to contact me at your convenience regarding your previous or any future stay with us; it is our pleasure to be at your service! Warmest wishes for safe travels, always, Chris

2 out of 5
Taking $50.00 at check-in without telling me. Pure BS

Posted by on Oct 1, 2019

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Comment from Hotel Management

Nov 20, 2019 by Chris Morano, Front Office Supoervisor

Well, hello there, Anonymous! Thank you for staying with us and posting your review! Please don’t hesitate to contact me at your convenience regarding your previous or any future stay with us; it is our pleasure to be at your service! Warmest wishes for safe travels, always, Chris Morano, Front Desk Supervisor

About the Holiday Inn Salem, an IHG Hotel

Location 3301 Market St Ne, Salem, OR 97301

Property Features

Holiday Inn Salem, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. The business-friendly Holiday Inn Salem, an IHG Hotel also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. Free self parking is available. A complete renovation of Holiday Inn Salem, an IHG Hotel was completed in October 2018. This 3-star Salem hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 4 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1980
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Salem Station (5.7 km / 3.6 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Salem, an IHG Hotel offers 150 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries. This Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Bathtub or shower
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10 AM.

Capitol City Grill - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hunting nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property does not accept prepaid credit, debit, or gift cards at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per accommodation, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Travel in the New Normal (US Travel - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staffed front desk
  • LGBTQ friendly
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Property follows sanitization practices of Travel in the New Normal (US Travel - USA)
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 2 and USD 13 for adults, USD 2 and USD 13 for children (approximately)
  • Pet fee: USD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Laundry fee: USD 2.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Salem Hotel
  • Red Lion Salem
  • Salem Red Lion Hotel
  • Red Lion Hotel Salem Oregon
  • Salem Red Lion

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.