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"I liked that they had a covered parking area, very convenient since it was raining. I did not like the fact travelocity showed pictures of a certain r ... " More

By a verified traveler on Tue 22 Oct 2019

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Hotel Description

Hotel near Oregon State Fairgrounds Pavilion in Salem

In shopping district

Within 2 miles (3 km) of this Salem hotel, you'll find Oregon State Fairgrounds Pavilion and L. B. Day Amphitheater. Oregon State Capitol and Chemeketa Community College are also within 3 miles (5 km).

Free perks

This hotel features a gym and a spa tub. Traveling on business? Take advantage of the 2 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the sauna and free perks like continental breakfast and free self parking.

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max
$139* Per night/room Jul 2 - Jul 3

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Shilo Inn Suites - Salem ratings based on 21 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Shilo Inn Suites - Salem

Everyone (12) Couples (3) Family (5)
5 out of 5

Posted by on Jan 16, 2022

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5 out of 5
Convenient location

Posted by on Oct 30, 2021

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Comment from Hotel Management

Oct 30, 2021 by Dawn

Thank you, We can't wait to welcome you back again soon.

5 out of 5

Posted by on Aug 24, 2021

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2 out of 5
love the staff and the updated, open room design

Posted by on Aug 7, 2021

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Comment from Hotel Management

Aug 8, 2021 by Dawn

Thank you for the feedback and We will share with the staff. Hope to welcome you back again soon.

1 out of 5
I booked through Travelocity to stay at the Shiloh in Salem. My other half came down with Covid and we were not able to make it.. They would not refund our money for the one night which was really disappointing. I have stayed at the Shiloh many many times I will no longer do that again.

Posted by on Jul 26, 2021

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Comment from Hotel Management

Jul 28, 2021 by Dawn

Thank you for the review and please feel free to contact the general manager as we want to make this right.

1 out of 5

Posted by on Oct 24, 2020

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Comment from Hotel Management

Oct 26, 2020 by al

I am sorry for your experience during your stay. Please let us know if there is anything we can approve on to make your next stay more enjoyable.

3 out of 5
I liked that they had a covered parking area, very convenient since it was raining. I did not like the fact travelocity showed pictures of a certain room, i booked it, only to find out that wasnt what i was receiving!

Posted by on Oct 22, 2019

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4 out of 5

Posted by on Sep 22, 2019

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2 out of 5
The beds were like plywood hard and pillows terrible. Left by 4AM was so sick w a migraine. Thanks, won't stay again.

Posted by on Aug 27, 2019

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2 out of 5
Property is okay but room really stinks. Lights are out when I was in restroom and they started back later after 30 mins

Posted by on Aug 15, 2019

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About the Shilo Inn Suites - Salem

Location 3304 Market St Ne, Salem, OR 97301

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Shilo Inn Suites - Salem offers its guests a spa tub, a sauna, and a fitness center. Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available daily. There are 2 meeting rooms available. The business-friendly Shilo Inn Suites - Salem also features laundry facilities, dry cleaning/laundry services, and express check-out. Self parking is free. This Salem hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Salem Station (8.1 km / 5 mi)
  • Parking: Free self parking

Room Amenities

Shilo Inn Suites - Salem offers 90 accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pull-out sofa bed
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a spa tub, a sauna, and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per accommodation, per night, plus a deposit of USD 75 per stay
  • Only dogs are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global), SafeStay (AHLA - USA), and Intertek Cristal (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shilo Inn Suites Hotel Salem
  • Shilo Inn Suites Salem
  • Salem Shilo Inn
  • Shilo Inn Salem Hotel Salem
  • Shilo Inn Suites - Salem Oregon
  • Shilo Inn Suites Salem Hotel
  • Shilo Inn Suites Salem
  • Shilo Inn Suites - Salem Hotel
  • Shilo Inn Suites - Salem Salem
  • Shilo Inn Suites - Salem Hotel Salem

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.