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Heart of West Springfield
You'll find Josiah Day House and Holyoke Mall within 3 miles (5 km) of this hotel. MGM Springfield and MassMutual Center are also within 6 miles (10 km).
Water park, bar/lounge
This hotel features 2 coffee shops/cafés and a bar/lounge. There's fun for all ages with a water park and an arcade/game room, and families will appreciate the onsite laundry facilities. There's no skimping on freebies - guests receive free buffet breakfast, free WiFi, and free self parking.
Free WiFi, cable TV
The 262 guestrooms offer free WiFi, coffee/tea makers, and cable TV. Other amenities include free newspapers, free local calls, and hair dryers.
Clarion Hotel & Aqua Lagoon Waterpark ratings based on 18 Verified Reviews
Guest reviews for Clarion Hotel & Aqua Lagoon Waterpark
Apr 9, 2019 by Guest Services
We are sorry that you did not enjoy your visit and will forward your comments for review.
Mar 6, 2019 by Guest Services
Thank you for completing your survey. Your responses will be shared with the staff to assure continuous improvement.
Feb 18, 2019 by Guest Services
Thank you for taking the time to let us know about your experience! We hope to see you again soon!
Feb 14, 2019 by Michael ~Guest Services
Thank you for taking the time to complete your survey on your stay. We look forward to seeing you again soon.
Ups and major downs
Motel is very dated and needs upgrading.
Great Hotel, highly recommended!
About the Clarion Hotel & Aqua Lagoon WaterparkLocation 1080 Riverdale St, West Springfield, MA 01089
Renovations + Closures
The property is undergoing renovations. The following areas are affected:
During renovations, the hotel will make every effort to minimize noise and disturbance.
Clarion Hotel & Aqua Lagoon Waterpark offers its guests a water park (surcharge). The 2 coffee shops/cafés are great spots to grab coffee. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A vending machine, an arcade/game room, and multilingual staff are also featured at the family-friendly Clarion Hotel & Aqua Lagoon Waterpark. Self parking is free. Smoking is allowed in designated areas at this West Springfield hotel.
- 262 guestrooms or units
- 4 levels
- 2 coffee shops
- Built in 1974
- Breakfast available (free)
- Bar or lounge
- Business center (24 hours)
- Conference center
- Coffee in lobby
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-in
- Express check-out
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Game room or arcade
- Newspapers in lobby (free)
- Fireplace in lobby
- Television in lobby
- Smoking in designated areas
- Water dispenser
- Lockers available
Family Friendly Amenities
- Family Property
- Free WiFi
- Laundry facilities
- Arcade/game room
- Refrigerator (on request)
- Microwave (on request)
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , RV, bus, truck parking
- Airport: Boston, MA (BOS-Logan Intl.) (153.2 km / 95.2 mi)
- Train station: Springfield Union Station (6.6 km / 4.1 mi)
- Parking: Free self parking
Clarion Hotel & Aqua Lagoon Waterpark offers 262 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This West Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Microwaves and refrigerators can be requested. Housekeeping is provided daily.
- Cable channels
- Premium channels
- Refrigerator available
- Microwave available
- Coffee maker
- Shower and tub combination
- Rollaway beds (surcharge)
- Housekeeping (daily)
- Newspapers (free)
- Local calls (free)
- Hair dryer
- Toiletries (free)
- Iron and ironing board
- Climate control (air conditioning)
- Connecting rooms available
Food & Drink
Guests are served free hot/cold buffet breakfast daily from 6:30 AM to 10:30 AM.
Recreational amenities at the hotel include a water park (surcharge).
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golfing nearby
- Hiking/biking trails nearby
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- In-room accessibility
- Check-in time starts at 3 PM
- Minimum check-in age is 21
- Check-out by 11 AM
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Rollaway/extra beds are available for USD 20.0 per day.
- No pets allowed, but service animals are welcome
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The waterpark at this property is open from 4-8 PM on Fridays and 12-8 PM on Saturdays and Sundays. An additional fee applies to all waterpark visitors. For more details, please contact the property using the information on the reservation confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- Only service animals are allowed
Guests will be asked to pay the following charges at the property:
- Deposit: USD 150 per stay
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Rollaway bed fee: USD 20.0 per day
- Facilities fee: USD 10.00 per person, per day and includes use of:
- Swimming pool
- Water park
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
- Clarion Hotel West Springfield
- Clarion West Springfield
- Clarion Hotel Aqua Lagoon Waterpark West Springfield
- Clarion Hotel Aqua Lagoon Waterpark
- Clarion Aqua Lagoon Waterpark West Springfield
- Clarion Aqua Lagoon Waterpark
You should know
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.