Book a hotel near Smith's Tropical Paradise, Kapaa

"It was a wonderful location "

"I was extremely disappointed in the condition of the property based on the ratings on hotels.com. Very misleading. The pool area is like a motel off some deserted highway, the buildings are old and smelly. Room was very small and run down. We immediately moved hotels after a horrible experience with hotels.com customer support. I finally found one agent willing to help and actually do their job. The hotel people were amazing about providing us a refund. Hotels.com agents are the kind that hang up on you if they need to do any type of work. But thankful finally one of the hotels.com agents called the hotel to confirm we can do the refund. The staff at the hotel are great and super nice. It just wasn't the place for our family. "

"Very clean rooms, great staff, centrally located. I love the ocean view, the pool and the bar area. I would definitely stay again. Thank you for making our stay very memorable!"

"The staff was excellent and came through in our extremely late check-in. Condo was fully stocked with cooking supplies, patio furniture, toilet paper, paper towel but no beach chairs, no beach mats, very limited dishwashing soap, one dishwasher pod, nothing to clean all the glass top or granite. Otherwise , a beautiful resort and lovely beach, walking trails. Would most definitely stay here again. Ma halo."

"Great view, excellent staff, EXCELLENT FOOD. "

"Had a fantastic shower! Updated bath and kitchen as well. Location was very close to the airport and access to good roads to the rest of the island. Nearby eateries and market area close enough to walk to. Nice pool area and lanai; close to golf, and fine beaches."