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4.4 out of 5

"I really like this hotel. It's right on the beach. Small and friendly staff. Clean rooms nicely appointed. " More

By a verified traveler on Tue 31 Jul 2018

Hotel Description

3-star beachfront hotel near Lydgate Beach Park

On the beach

Within a 15-minute walk of the hotel, you'll find Lae Nani Beach and Wailua Beach Park. Lydgate Beach Park and Waipouli Beach are also within 2 miles (3 km).

Poolside dining

This hotel features a poolside bar, a bar/lounge, and an outdoor pool. There's no skimping on freebies - guests receive free WiFi, free self parking, and a free airport shuttle. A picnic area, luggage storage, and laundry facilities are also on offer.

Free WiFi, patios

Featuring conveniences like refrigerators and microwaves, the 198 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include patios, coffee/tea makers, and free local calls.

Room, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$144* Per night/room Oct 28 - Oct 29

Room, Partial Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, Oceanfront

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Aston Islander on the Beach ratings based on 179 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Aston Islander on the Beach

Everyone (21) Couples (3) Family (4)
5 out of 5
Steps from ocean as advertised. Beautiful, clean and friendly

Posted by on Aug 28, 2019

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Comment from Hotel Management

Sep 1, 2019 by Anna Lopez

Thank you for choosing Aston Islander on the Beach for your accommodation, and for taking our guest satisfaction survey. We are so glad to see that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Aloha!

5 out of 5
The grounds had lots of beautiful bushes and flowering plants. The rooms were clean and had a small refrigerator, microwave, dishes, etc that you could use. There was a small shopping center that is maybe 1/8 of a mile walk where you can buy food, coffee, clothing and souvenirs. The beach in front of the hotel is not a good swimming spot but a lovely place to watch the sunrise. My 74 year old mom and I enjoed the property.

Posted by on Aug 15, 2019

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Comment from Hotel Management

Aug 18, 2019 by Guest Service Manager

Aloha Anonymous! We appreciate you taking the time to review our property and for the amazing rating of 5 out of 5! :) We are thrilled to hear both yourself, and your mother enjoyed your time here, and all that our property has to offer. We hope to welcome you once again sometime in the near future. Until then, Mahalo Nui Loa-Rashell C.

4 out of 5
The location was great for visiting the entire island

Posted by on Aug 8, 2019

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Comment from Hotel Management

Aug 9, 2019 by Guest Service Manager

Aloha Anonymous, Mahalo for the 4 out of 5 rating! Glad to see you also enjoyed our location. :) We'd love to welcome you back to our property again in the future. Mahalo Nui, Rashell C.

4 out of 5
The property is NOT a hotel, but are managed privately owned condos. The one we rented was nice but did have some challenges. Our over all stay was very nice and we loved the location,

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 9, 2019 by Guest Service Manager

Aloha Anonymous, We are actually a hotel, however each unit is individually owned and some are privately managed. I'm guessing you may have rented from a private owner, and not a room in our rental program. Aqua-Aston takes pride in providing a great guest experience so although you may have experienced some challenges, we appreciate the positive feedback and are thrilled to see you enjoyed our location, and your overall stay! :) We hope to welcome you to our property once again. Mahalo, Rashell C.

5 out of 5
The Aston Islander on the Beach was absolutely perfect for our family! The beach was only steps away and everybody on staff was so friendly and accommodating.

Posted by , from Riverside on Jun 11, 2019

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Comment from Hotel Management

Jun 12, 2019 by Anna Lopez

Thank you so much for taking the time to do our survey. We are so glad that you enjoyed your stay with us at the Aston Islander on the Beach. We look forward to welcoming you back to our hotel in the future.

2 out of 5
Liked the closeness to the beach. Amenities were awful for what we received in cost per day. Did not receive the room I paid for and Air conditioning unit was questionable/caustic.

Posted by on May 13, 2019

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Comment from Hotel Management

May 19, 2019 by Guest Services Manager

Dear Anonymous, We appreciate your feedback regarding your recent stay with us. I'm saddened to hear you did not feel the value of our amenities, and also we'd like to apologize for the issues you had encountered while staying with us. If you would like to further discuss your experience please give us a call at the property, and either myself or our general manager would love to hear more details about your experience. We take all our guests feedback seriously, and use information provided to continuously improve our guest experience. Although it seems as if you wouldn't recommend, or want to return we do hope you give us another opportunity to make your stay a more positive one in the future. :) Mahalo Nui Loa, Rashell C.

4 out of 5

Posted by on Apr 21, 2019

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Comment from Hotel Management

Apr 30, 2019 by Lori M.

Aloha! Thank you for staying with us. We appreciate your feedback. Please come back and visit us again soon! Mahalo,

4 out of 5
Nice convenient location to shops and beautiful beach! Free daily coffee or lemonade is a nice touch The resort fee took me by surprise-it was double what I was quoted on line through Travelocity. Check in was very slow. I think the gentleman who checked us in was new and not properly trained. Luckily we were not in a hurry. Activity desk lady was very helpful. She helped us find another boat trip when ours was canceled.

Posted by , from Mpls, MN on Feb 15, 2019

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Comment from Hotel Management

Feb 16, 2019 by Reservation dept

Thank you for your feedback

3 out of 5

disappointed

Cons: Stuff member keep their word get rid of cockroach clean the pool more often
First the hotel location is beautiful, right at the beach. Very quite perfect for relaxing. The down grade our bathroom had cockroach issue. We had many of them running around, and we had to keep fighting with them. The pool and hot tub....it wasn't clean as suppose to be in a hotel. It was ok. The receptionist - we have reserved a transportation from the airport to the hotel 24 hrs as it was requested by the staff. When we arrived to the airport, no one came to pick us up. When we called the hotel, they said "sorry" come with taxi and we gonna pay the bill. Thats how it happened. We went with taxi, they nicely told us they will cover it. However when we arrived home, i see they have deducted that amount from my bank account. Basically they didn't covered the taxi , and they didn't provide any shuttle for us from airport to hotel as it was promised. I feel very disappointed. Not because the money, but because they gave us their word once for the shuttle, and second for the reimbursement, and non of them was kept. Please rent a car same day as you arrive to the airport because the shuttle wont arrive to pick you up!

Posted by on Aug 28, 2018

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Comment from Hotel Management

Aug 31, 2018 by IOB Res

Mahalo for your feedback it is much appreciated! So sorry about the shuttle pick up. I am not sure who you spoke to about taking a taxi instead but we do not pay for the taxi direct we would compensate you however by waiving a night of resort fees before you check out.

5 out of 5

Nice hotel right on the beach

I really like this hotel. It's right on the beach. Small and friendly staff. Clean rooms nicely appointed.

Posted by on Jul 31, 2018

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Comment from Hotel Management

Aug 2, 2018 by Reservation dept

Mahalo for your feedback and for staying with us!

About the Aston Islander on the Beach

Location 440 Aleka Place, Kapaa, HI 96746

Renovations + Closures

The property will be renovating from 09 September 2019 to 11 October 2019 (completion date subject to change). The following areas are affected:

  • Exterior

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

Aston Islander on the Beach offers its guests an outdoor pool, barbecue grills, and a picnic area. WiFi is free in public spaces. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A roundtrip airport shuttle is free (available on request). The romantic Aston Islander on the Beach also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. Smoking is allowed in designated areas at this 3-star Kapaa hotel.

  • 198 guestrooms or units
  • 3 levels
  • 8 buildings
  • Bar by the pool
  • Bar or lounge
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Onsite shopping
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Lihue, HI (LIH) (10.5 km / 6.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Aston Islander on the Beach offers 198 air-conditioned accommodations with video-game consoles and safes. Rooms open to patios. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Bathrooms are partially open
  • Private patio
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Connecting rooms available

Food & Drink

Pool-Side-Bar - This bar is located by the pool. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is 21

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM.
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation.

Airport shuttle service is available on request from 6:00 AM to 10:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Guests must contact this property at least 24-72 hours in advance to arrange airport shuttle pick-up. please contact the property using the information on the reservation confirmation received after booking.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport shuttle service is offered on request from 6:00 AM to 10:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • Tax ID - TA-003-927-2448-01

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Airport shuttle
  • Shuttle service
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room safe and safe insurance
  • In-room coffee
  • Laundry facilities
  • Self parking
  • Lending library access
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Aston Islander
  • Aston Islander On The Kapaa
  • Aston Islander on the Beach Hotel
  • Aston Islander Beach Hotel Kapaa
  • Aston Islander Beach Kapaa
  • Islander Beach
  • Aston Hotel Kapaa
  • Aston Islander On The Beach Hotel Kapaa
  • Aston Islander On The Beach Kauai/Kapaa
  • Islander Beach Kauai
  • Resortquest Islander Beach Kauai
  • Aston Islander on the Beach Kapaa
  • Aston Islander on the Beach Hotel Kapaa

You should know

  • Aston Islander on the Beach offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Kapaa-Hotels-Aston-Islander-on-the-Beach.h19109-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.