Skip to main content
Beginning of main content
4.4 out of 5

"Carpet was tore up on every stairway. It needed a lot of touchup paint in the room " More

By a verified traveler on Sun 29 Jan 2023

Enter dates to see availability

Hotel Description

3.5-star beach hotel with 2 outdoor pools

Oceanside stay

Your stay at this Lihue hotel places you within a 10-minute walk of Wailua Beach Park and Smith's Tropical Paradise. Holoholoku Heiau and Lydgate Beach Park are also within half a mile (1 km).

Poolside dining

This hotel features 2 outdoor pools, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a bar/lounge on site, and laundry facilities and concierge services are also provided.

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$280* Per night/room Mar 1 - Mar 2

Room, 2 Queen Beds, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cottage, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Garden Inn Kauai Wailua Bay, HI ratings based on 24 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Kauai Wailua Bay, HI

Everyone (10) Couples (9) Family (4)
5 out of 5
Carpet was tore up on every stairway. It needed a lot of touchup paint in the room

Posted by on Jan 29, 2023

Was this review helpful to you?
2 out of 5
The website does not give an accurate description of this property through pictures. I’m surprised by the reviews actually. Front desk agent at check in was rude and never smiled, the grounds are in terrible shape. Needs updated in a bad way! The pool area is nothing like the picture shows. Our ocean view room was more like a parking lot view with ocean in the far distance. Which is fine, but don’t advertise it that way. I have no idea why we got charged a “resort fee”. Please don’t deceive people through pictures.

Posted by on Jan 17, 2023

Was this review helpful to you?
5 out of 5
Just beautiful

Posted by on Nov 17, 2022

Was this review helpful to you?
Comment from Hotel Management

Nov 17, 2022 by Alaine

Thank you for sharing a review of your recent experience. Our team here at Hilton Garden Inn Kauai Wailua Bay is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

5 out of 5
Very clean and the staff was so friendly and went out of their way ti make sure we were happy

Posted by on May 15, 2022

Was this review helpful to you?
Comment from Hotel Management

May 17, 2022 by Front Office

Mahalo for your comments

5 out of 5
Staff was friendly and helpful- loved our stay at the hotel. Will definitely be back. Clean, safe and convenient.

Posted by on Apr 20, 2022

Was this review helpful to you?
Comment from Hotel Management

May 3, 2022 by Front Office

Mahalo for your comments!

4 out of 5
Excellent location located next to the Lyandote park and beach. Also very centrally located on the island. The hotel room seemed somewhat dated and could use a refresh on the room.

Posted by on Mar 30, 2022

Was this review helpful to you?
Comment from Hotel Management

Apr 4, 2022 by Reservations

Mahalo for your comments we will address them with executive managment

5 out of 5

Posted by on Jul 10, 2021

Was this review helpful to you?
Comment from Hotel Management

Aug 17, 2021 by Sasha D

Mahalo for your stay!

4 out of 5

Posted by on May 15, 2021

Was this review helpful to you?
5 out of 5
Amazing customer service and always make you feel welcome. Looking to y’all soon

Posted by , from Lihue on Jun 8, 2020

Was this review helpful to you?
Comment from Hotel Management

Jun 8, 2020 by am

Thank you so much for taking the time sharing your experience in regards to your recent stay with us. We hope to see you again next time.

4 out of 5

Posted by on Jun 7, 2020

Was this review helpful to you?
Comment from Hotel Management

Jun 8, 2020 by am

Thank you for your feedback

About the Hilton Garden Inn Kauai Wailua Bay, HI

Location 3-5920 Kuhio Hwy, Lihue, HI 96746

Property Features

Hilton Garden Inn Kauai Wailua Bay, HI offers its guests 2 outdoor swimming pools and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 7000 square feet (650 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and a garden are also featured at the business-friendly Hilton Garden Inn Kauai Wailua Bay, HI. Smoking is allowed in designated areas at this 3.5-star Lihue hotel.

  • 216 guestrooms or units
  • 3 levels
  • 2 buildings
  • 7000 sq ft of conference space
  • 650 sq m of conference space
  • Built in 2016
  • Deli
  • Towels for the beach
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Room Amenities

Hilton Garden Inn Kauai Wailua Bay, HI offers 216 accommodations with irons/ironing boards and complimentary toiletries. 46-inch LCD televisions come with pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining
  • LCD television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Garden Grille Restaurant - Overlooking the ocean and pool, this restaurant specializes in Hawaiian cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Pavilion Pantry - Onsite café. Open 24 hours. Open daily.

Mamahune's - This bar is located by the pool and specializes in Hawaiian cuisine. Open daily.

Room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Cave exploring/spelunking nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Free bicycles nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive smart lock details.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - GE-098-643-7632-01

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is GE-098-643-7632-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • State tax ID - GE-098-643-7632-01
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.49 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach towels
  • Fitness center access
  • Business center/computer access
  • Newspaper
  • Phone calls
  • Faxes
  • In-room bottled water
  • In-room coffee
  • Self parking
  • Parking
  • Lending library access
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 22.00 per person (approximately)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aloha Aston Beach Hotel
  • Aloha Beach
  • Aloha Beach Hotel
  • Aston Aloha
  • Aston Aloha Beach
  • Hilton Garden Inn Kauai Wailua Bay Lihue
  • Aston Aloha Beach Hotel Kapaa
  • Aston Aloha Beach Kapaa
  • Aston Aloha Hotel
  • Hotel Aston Aloha Beach
  • Aloha Beach Hotel Kauai
  • Aloha Beach Kauai Hotel
  • Aston Aloha Beach Hotel Kauai/Kapaa
  • Aston Aloha Beach Resort
  • Hilton Garden Inn Kauai Hotel
  • Hilton Garden Inn Kauai Wailua Bay
  • Hilton Garden Inn Kauai
  • Hilton Kauai Wailua Bay, Hi
  • Hilton Garden Inn Kauai Wailua Bay
  • Hilton Garden Inn Kauai Wailua Bay, HI Hotel
  • Hilton Garden Inn Kauai Wailua Bay, HI Lihue
  • Hilton Garden Inn Kauai Wailua Bay, HI Hotel Lihue

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://www.travelocity.com/Lihue-Hotels-Hilton-Garden-Inn-Kauai-Wailua-Bay,-HI.h25719-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Lihue-Hotels-Hilton-Garden-Inn-Kauai-Wailua-Bay,-HI.h25719-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Lihue-Hotels-Hilton-Garden-Inn-Kauai-Wailua-Bay,-HI.h25719-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.