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Royal Sonesta Kaua'i Resort Lihue

4-star property
3610 Rice Street, Lihue, HI 1-855-201-7819
4.5 out of 5
Excellent!
See all 32 travelocity Reviews

"So many flights land at noonish and check in is 4PM. They use that fact to upsell you into a room upgrade that is magically "available immediately" ra ... " More

By a verified traveler on Mon 20 Jun 2022

Points Of Interest

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Hotel Description

4-star beachfront resort near Nawiliwili Harbor

On the beach

Within a 5-minute walk of the resort, you'll find Kauai Lagoons Golf Club and Kalapaki Beach. Also, Nawiliwili Bay is within half a mile (1 km) and The Ocean Course at Hokuala is within 2 miles (3 km).

Poolside dining

A full-service spa, 5 restaurants, and 5 spa tubs are all featured at this smoke-free resort. Dine at the beachfront restaurant and relax with free beach cabanas. Family-friendly amenities include a children's pool and kid-friendly dining, along with volleyball.

Room, 1 King Bed (Garden View)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$471* Per night/room Aug 29 - Aug 30

Room, 1 King Bed (Partial Ocean View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds (Preferred Ocean View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Preferred Ocean View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (Pool View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Royal Sonesta Kaua'i Resort Lihue ratings based on 32 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Royal Sonesta Kaua'i Resort Lihue

Everyone (17) Couples (7) Family (6)
4 out of 5
So many flights land at noonish and check in is 4PM. They use that fact to upsell you into a room upgrade that is magically "available immediately" rather than the room you booked which you must wait 4 hours before you can check in. Smelled like a scam. The poolside restaurant is no longer open for dinner. Pretty inconvenient.

Posted by on Jun 20, 2022

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Comment from Hotel Management

Jun 24, 2022 by Royal Sonesta Kaua'i Resort

Aloha, Thank you for sharing your thoughts with us. Feedback like yours is very valuable in our effort to continue to improve on the guest experience. We do have many dining options, both at the Resort and at our outlets. We hope to see you again and to improve on your experience!

5 out of 5
Great location, beach, pool and staff.

Posted by , from BOISE on Jun 5, 2022

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Comment from Hotel Management

Jun 12, 2022 by Royal Sonesta Kauai Resort

Aloha! Thank you for staying with us! We're glad you enjoyed your stay and thank you for your feedback.

5 out of 5
The view

Posted by on May 14, 2022

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Comment from Hotel Management

May 16, 2022 by Royal Sonesta Kauai Resort

Aloha! Thank you for staying with us! We appreciate your feedback and hope to see you again!

5 out of 5
The resort has an awesome pool and the rooms were large, recently remodeled and clean. The ocean is right there and the food is pretty good at all the restaurants we ate at.

Posted by on Apr 30, 2022

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Comment from Hotel Management

May 1, 2022 by Royal Sonesta Kauai Resort

Thank you for staying with us and for taking time to leave feedback! We hope to see you again!

5 out of 5

Posted by , from Murfreesboro on Feb 25, 2022

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5 out of 5

Posted by on Feb 16, 2022

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2 out of 5
The property itself was amazing. My warning to all who consider going is the hotel is having "renovations" which unfortunately meant that during the daytime hours there was a "jack hammering sound" that was VERY unpleasant. I can't believe that the Royal Sonesta charges $300 and don't warn you. "Renovations"in my mind does not mean construction!!!!!! very unethical.

Posted by on Aug 22, 2021

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Comment from Hotel Management

Sep 2, 2021 by JP

We apologize for the disruption caused by the renovation. We will share your comments with the team. Mahalo

5 out of 5
That was a great hotel with very good swimming pools and a nice beach. Very friendly staff.

Posted by on Jul 18, 2021

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Comment from Hotel Management

Aug 7, 2021 by JP

Thank you for your very kind response.

5 out of 5
Beautiful grounds, spent a lot of time just walking around. This hotel has a beautiful view of the ocean. I recommend an Ocean View room! Good restaurants nearby. Beds are comfy. The whole place was great, highly recommend it!

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 15, 2021 by JP

Thank you for you kind feedback, we will share it with the team.

5 out of 5
I liked everything the resort was beautiful and the staff very accommodating

Posted by on Dec 18, 2019

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About the Royal Sonesta Kaua'i Resort Lihue

Location 3610 Rice Street, Lihue, HI 96766

All-inclusive Details

  • Gratuities not included
  • Taxes not included

Property Features

Royal Sonesta Kaua'i Resort Lihue offers its guests a full-service spa, 5 spa tubs, a 24-hour fitness center, and a children's pool. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is available in public spaces for a fee. You'll find a business center on site. Event space at this resort measures 27758 square feet (2579 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Royal Sonesta Kaua'i Resort Lihue. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. This 4-star Lihue resort is smoke free.

  • 356 guestrooms or units
  • 10 levels
  • 2 buildings
  • 5 dining venues
  • 2 bars or lounges
  • 27758 sq ft of conference space
  • 2579 sq m of conference space
  • Built in 1986
  • Deli
  • Cabanas on the beach (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Royal Sonesta Kaua'i Resort Lihue offers 356 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Lihue resort provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.

  • Separate bedroom
  • Sitting area
  • Pillowtop beds
  • Deep soaking tub
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Kukui’s On Kalapaki Beach - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Toro-Tei Sushi Bar - This beachfront seafood restaurant specializes in sushi and serves dinner only. Open select days.

Aupaka Terrace - This poolside coffee shop specializes in American cuisine and serves breakfast only. Open daily.

Duke's Kauai - This beachfront restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

Cafe Portofino - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Activities

5 spa tubs are on site. In addition to a children's pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Fitness classes on site
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Beach volleyball on site
  • Kayaking nearby
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

Alexander Day Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Royal Sonesta Kaua'i Resort Lihue offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - W89793163-01

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is W89793163-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA) and Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and SafeStay (AHLA - USA).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Property follows regional sanitization guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • State tax ID - W89793163-01
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.74 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Fitness/yoga classes
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 31.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 0.00 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 0.00 per day (rates may vary)
  • Self parking fee: USD 25.00 per day (in/out privileges)
  • Valet parking fee: USD 30.00 per day
  • Rollaway bed fee: USD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Sonesta Kaua'i Lihue
  • Royal Sonesta Kaua`i Resort
  • Royal Sonesta Kaua'i Resort Lihue Lihue
  • Royal Sonesta Kaua'i Resort Lihue Resort
  • Royal Sonesta Kaua'i Resort Lihue Resort Lihue

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.