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"Clean and great location. " More

By a verified traveler on Sun 09 Jan 2022

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Hotel Description

3.5-star hotel near SCAD Museum of Art

Historic Downtown Savannah stay

You'll be steps from SCAD Museum of Art and within a 10-minute walk of Savannah Civic Center with a stay at this Historic Downtown Savannah hotel. City Market and Telfair Museum of Art are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the gym and free buffet breakfast each morning.

Suite, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$198* Per night/room Oct 26 - Oct 27

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Premium Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites Savannah ratings based on 21 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites Savannah

Everyone (10) Couples (5) Family (4)
5 out of 5
Great location

Posted by on Mar 30, 2022

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Comment from Hotel Management

Mar 31, 2022 by Latasha W

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Mar 7, 2022

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5 out of 5
Clean and great location.

Posted by on Jan 9, 2022

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Comment from Hotel Management

Jan 27, 2022 by Becky Sterrett

Thank you Anthony! We appreciate the wonderful feedback. Please do come again soon.

1 out of 5
Poor customer service. Never returned call after problems after checking out.

Posted by on Dec 29, 2021

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Comment from Hotel Management

Feb 1, 2022 by Becky Sterrett

Thank you for taking the time to give us your feedback. I sincerely apologize for any inconvenience that you experienced here with us at the Embassy Suites Savannah. Your willingness to share your recent experience is genuinely appreciated and we will use it as a training tool. I hope that you will choose to stay with us during your next visit to Savannah. Please call the hotel directly and ask to speak with the Guest Service Manager so that she can assist you further.

2 out of 5
Lacked the hospitality we had 5 years ago. Front desk staff not at all warm and friendly. We were not even told a thank you when checking out. Room was very sparse except a bed, old stained couch, old desk and chair. Furniture looks second hand. We dropped off a note at front desk on 4th day asking for fresh towels ...never got them. Employees really need to step up their game. Would never stay here again.

Posted by on Dec 12, 2021

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Comment from Hotel Management

Feb 1, 2022 by Becky Sterrett

I appreciate the review of your recent stay at our hotel. I understand that you were disappointed and that we came short of delivering what you are accustomed to expect. I truly apologize for the lack of service and I can assure you that I will definitely be improving our in-property experience. We appreciate your business and sincerely apologize that we did not provide you with the level of quality that our guest are accustomed to receive from us. I assure that your feedback is incredibly important to us.

2 out of 5
Had booked for three nights. Asked to extend another day and told they were busy but would take care of it. Checked the next day and told they had no more rooms of the type we were in. We told them we didn't want to change rooms so she told us to try an on-line service. We went to Travelocity and found a room and booked it. Next day we checked to make sure we didn't have to change rooms and they said we were fine. Last night of stay the front desk called our room at MIDNIGHT to tell us we paid twice, once from them, once from Travelocity. Now trying to get a refund.

Posted by on Aug 2, 2021

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5 out of 5
Great location. Friendly staff.

Posted by on Jul 14, 2021

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4 out of 5
Breakfast

Posted by on Jun 18, 2021

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4 out of 5

Posted by on Mar 20, 2021

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Comment from Hotel Management

Apr 2, 2021 by Becky Sterrett

Thank you for the positive review. Please come again soon.

2 out of 5
No hot water for two days. Mold in shower. Light bulbs were out and light next to bed wasn’t working.

Posted by on Oct 27, 2020

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Comment from Hotel Management

Oct 27, 2020 by Rebacca Sterrett

We are so sorry to hear about your most recent experience while staying with us. Please contact the hotel directly to speak with a Manager about your stay. We would love to make it right.

Property Features

Embassy Suites Savannah offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 5300 square feet (477 square meters) and includes a conference center. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Savannah. Parking is available for a fee. This 3.5-star Savannah hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 5 levels
  • 5300 sq ft of conference space
  • 477 sq m of conference space
  • Built in 2013
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Savannah Amtrak Station (4.9 km / 3.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Embassy Suites Savannah offers 150 air-conditioned accommodations with safes and complimentary toiletries. Accommodations offer separate sitting areas. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wired and wireless Internet access. 37-inch flat-screen televisions come with cable channels. Housekeeping is provided daily.

  • In-room kitchenette
  • Separate bedroom
  • Sitting area
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.

Over Younder Bar - Onsite bar. Happy hour is offered.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 35 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel Savannah
  • Embassy Suites Savannah
  • Savannah Embassy Suites
  • Embassy Suites Savannah Airport Hotel Savannah
  • Embassy Suites Savannah Hotel
  • Embassy Suites Savannah Hotel
  • Embassy Suites Savannah Savannah
  • Embassy Suites Savannah Hotel Savannah

You should know

  • Pool access available from 6 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.