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4.5 out of 5

"Lovely old historic building fully modernized. If you get a balcony room don't bother looking for the door to your balcony...you climb out the window ... " More

By a verified traveler on Sun 21 May 2017

Hotel Description

3.5-star historic hotel near Owens-Thomas House

Heart of Savannah

A stay at this Historic Downtown Savannah hotel places you steps from Owens-Thomas House and within a 5-minute walk of River Street. City Market and Savannah Theatre are also within half a mile (1 km).

Free breakfast

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the free buffet breakfast each morning.

Free Internet, flat-screen TVs

The individually decorated guestrooms offer free WiFi, free wired Internet, and free newspapers. Flat-screen TVs come with cable channels, and other amenities include coffee/tea makers and free bottled water.

1 Full Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$135 per night

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Courtyard Area

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Mary Marshall)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed (Petite)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Marshall House,Historic Inns of Savannah Collection ratings based on 32 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Marshall House,Historic Inns of Savannah Collection

Everyone (14) Couples (1)
4 out of 5
The staff was extremely friendly and accommodating. This is an historic property so there are some limitations due to room sizes that are expected. One annoying feature was the very loud HVAC system because it drowned out conversation or TV in the room. The location is quite convenient to the Riverfront.

Posted by on Apr 4, 2019

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Comment from Hotel Management

Apr 30, 2019 by Ceiara/Guest Services

Thank you for your review. We love hearing that our guests enjoyed their stay with us. We appreciate you taking the time to let us know how we are doing. If there is anything we can do to alleviate the issues you experienced during your stay, please do not hesitate to let us know. We hope that you will visit with us again!

5 out of 5
The employees at this hotel are some of the nicest and most helpful people we’ve come across in our travels. Excellent experience and we will return. The hotel is perfectly situated with plenty of restaurants and shopping within walking distance.

Posted by on Feb 22, 2019

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Comment from Hotel Management

Feb 22, 2019 by Jackie/Sales Manager

Thank you for your review! Our staff is amazing. They really are some of the nicest people I have ever had the pleasure of working with. We look forward to seeing you again!

5 out of 5

Posted by on Feb 18, 2019

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Comment from Hotel Management

Apr 1, 2019 by Jackie/Sales Manager

Thank you so much! We love hearing our guests were happy!

3 out of 5
When I booked this hotel it was purely off the pictures on the site...they were beautiful and it is a beautiful hotel but I didn't read up on the history of the hotel and how old it was. The floors are original so be prepared that are often slanted and uneven. The room doors have large gaps at the bottom too. The rooms are smaller but we did have a king size bed basic room. Overall the staff was awesome and very attentive. I would recommend using the parking garage behind the hotel because it's cheaper and you basically walk everywhere anyways. I didn't realize the balcony with the rocking chairs are only for guests on that floor and not accessible to all guests. Hotel very convenient to everything you want to see.

Posted by on May 7, 2018

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Comment from Hotel Management

May 9, 2018 by Jackie/Sales Manager

Thank you for your review. We were built in 1851 and are the oldest running hotel in Savannah. We like to think that our slanted floors and doors, which are original to the building, give us character and charm. Our staff are truly amazing people. We hope that should you get to come see us again, you will reserve one of the balcony rooms. It's awesome to sit on those rocking chairs with a cup of coffee or your favorite beverage.

4 out of 5

Great location

Pros: Historic building. In the middle of everything. Lovely interior. Clean. Updated rooms. Comfortable bed. Staff were friendly and super helpful.
Cons: More variety on the breakfast buffet.
Location: Central to everything.
Lovely old historic building fully modernized. If you get a balcony room don't bother looking for the door to your balcony...you climb out the window! Windows are floor to ceiling so it's accessible. Staff are wonderful from the front desk to the dining room. Nice breakfast buffet. Staff goes out of their way to make sure you have a great visit. Wine, cheese and a history lesson some evenings which is a must. Highly recommend the Marshall House.

Posted by , from Coatesville Pa on May 21, 2017

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4 out of 5

Great location to stay while visiting

Pros: Location
Cons: Noise from air conditioner
Staff is courteous and attentive. Air conditioning is very loud. Bring earplugs.

Posted by on May 11, 2017

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5 out of 5

Great hotel in the heart of historic Savannah!

Pros: everything
Location: Very close to famous Leopold's ice cream shop. Also closer to a lot of the squares.
Previously, I have stayed on Bay Street which was great too. However, as we do our sightseeing on foot, this hotel was more centrally located and saved some steps for us. The staff and service were great, very comfortable bed, and historic charm at the hotel as well. I would definitely recommend staying at this fine historic hotel!

Posted by , from Ohio on Apr 25, 2017

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5 out of 5

Stayed for Anniversary weekend

This was our first choice, but rooms we're too expensive when we we're looking and we originally booked elsewhere. Then rooms went on sale and we snagged them! So glad we changed - great hotel, friendly staff, beautiful room, perfect location in town - will definitely return!

Posted by , from Tallahassee, FL on Apr 17, 2017

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4 out of 5
Pros: Staff was very friendly and accommodating....proximity to all things...historic decor
Cons: Cleaning of the room on our second day wasn't until 5:00pm so we ran out of towels toilet paper and tissues
Location: Very close to all!!! Walking distance to anything you'd like to do and see
Overall very good just one slight negative was housekeeping

Posted by on Oct 21, 2016

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5 out of 5

Fantastic location and Service

Great location downtown right in the middle of everything. Awesome staff & service.

Posted by , from Pittsburgh on Jul 24, 2016

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About the The Marshall House,Historic Inns of Savannah Collection

Location 123 East Broughton Street, Savannah, GA 31401

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. The business-friendly The Marshall House,Historic Inns of Savannah Collection also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. This 3.5-star Savannah hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 4 levels
  • Built in 1851
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Savannah, GA (SAV-Savannah - Hilton Head Intl.) (26.2 km / 16.3 mi)
  • Train station: Savannah Amtrak Station (5.9 km / 3.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Marshall House,Historic Inns of Savannah Collection offers 68 air-conditioned accommodations with safes and complimentary newspapers. These individually decorated accommodations include desks. Flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Savannah hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique decor

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

45 Bistro - This bistro serves dinner only. Guests can enjoy drinks at the bar.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Please note - Standard cancellation policy requires 7 days notice for cancellation without penalty. Special Event Policy - for reservations including the nights of the Savannah Rock ‘n’ Roll Marathon Weekend, these nights are non-cancellable and non-refundable after October 1. Special Event Policy – for reservations including March 16th and 17th, these reservations are non-cancellable and non-refundable after February 1.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 29 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • House Marshall
  • Marshall House
  • Marshall House Hotel
  • Marshall House Hotel Savannah
  • Marshall House Savannah
  • Marshall Hotel Savannah
  • Marshall House Historic Inns Savannah Collection
  • Marshall House Historic Inns Collection
  • Marshall House Historic Savannah Collection
  • Marshall House Historic Collection
  • The Marshall House
  • shall House Historic Collecti