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4.1 out of 5

"pool and spa nice not crowded " More

By a verified traveler on Sat 02 Oct 2021

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Hotel Description

3-star hotel near Segerstrom Center for the Arts

Near the airport

Within 6 miles (10 km) of this hotel, you'll find Segerstrom Center for the Arts and South Coast Plaza. Bowers Museum and University of California, Irvine are also within 6 miles (10 km).

Renovated in 2021

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 5 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 178 guestrooms also offer free WiFi and LCD TVs with satellite channels. Room service, hair dryers, and ironing boards are also available. Weekly housekeeping is available.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$102* Per night/room Dec 6 - Dec 7

Standard Room, 2 Queen Beds (Top Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed (Top Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Pool Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Santa Ana Orange County Airport, an IHG Hotel ratings based on 21 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Santa Ana Orange County Airport, an IHG Hotel

Everyone (5) Family (4)
1 out of 5
I was not able to get any sleep, first of all the way the doors close it’s horrible. People slamming the doors all day and night, people smoking inside and whoever crack head was staying on the top room from us was making so much noise that sounded like he was doing construction. The hotel its nice and staff are nice but I wouldn’t stay here again, too much noise.

Posted by on Oct 18, 2021

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Comment from Hotel Management

Oct 18, 2021 by HIOCA Team Member

We are pleased to hear you found our hotel and staff to be nice, however apologize your stay was was less than satisfactory due to noise issues. We thank you for your helpful feedback and thank you for staying with us.

4 out of 5
pool and spa nice not crowded

Posted by on Oct 2, 2021

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Comment from Hotel Management

Oct 4, 2021 by HIOCA Team Member

We are pleased to hear you enjoyed our pool and spa during your recent visit. Thank you for staying with us.

5 out of 5
Staff was great. Just don't like $50 deposit for incidentals.

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 3, 2019 by HIOCA Team Member

Thank you for your kind words in regards to our staff and thank you for choosing to stay with us.

5 out of 5
Hotel was clean, beds were comfortable and the service was excellent. I usually stay at a different hotel when I’m in California but had additional travelers with me so I needed more space, I will be staying here going forward.

Posted by on Nov 5, 2019

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Comment from Hotel Management

Nov 5, 2019 by HIOCA Team Member

Thank you for the wonderful review. We are delighted to hear you enjoyed your recent stay with us and look forward to seeing you again in the future. Thank you for choosing to stay at the Holiday Inn Orange County Airport.

2 out of 5
The guy at the check in had way too much cologne on him. I think his name was Thom. Couldn’t wait till he checks us in. Was very unprofessional, didn’t want to communicate at all. asked him what time the breakfast is served and that is all he answered. If you don’t get guests you don’t get payed is massage for him. The toilet had a funny sound when flushed. The beds are terrible. Wouldn’t recommend this hotel

Posted by on Sep 3, 2019

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5 out of 5
I loved the friendliness of the staff, the only thing i would change is the tv channel lineup

Posted by on May 25, 2019

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Comment from Hotel Management

May 28, 2019 by HIOCA Team Member

Thank you for recognizing the friendliness of our staff. We also appreciate your feedback in regards to our TV channel line up. We do have some exciting changes coming to our hotel TV programming in the near future.

5 out of 5

Nice place

Friendly staff Israel at the front desk very professional

Posted by , from Chandler Az on Aug 3, 2017

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5 out of 5

Wonderful!!

We had a great stay, not one thing we didn't enjoy! Thank you so much, we will be back..

Posted by on Oct 27, 2015

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4 out of 5

Nice little hotel

Pros: Couch in the room Big dresser & mini fridge TV directory nice lamps cute bathroom
Cons: Curtains Cleaning a bit better
Location: South Coast Plaza Morton's SteakHouse Segerstrom Theater
This hotel was really nice, Id say I only had 2 issues with it. One being, we were on a little weekend getaway as parents so we were excited to be able to sleep in and not have our toddler waking us up at 7AM but for some reason only the sheer curtains were full window size. The "black out" curtains were purely decorative as they did not slide to cover the window, this would almost be okay if there weren't big bright lights outside our room for the pool. Never the less, that was a minor issue with this hotel. We still were able to get a good sleep as long as we weren't on the right edge of the king sized bed where the light was shining. It had a very nice set up, I liked that it had a big desk, dresser, & a nice couch. That night after we came back to our room our room keys didn't work so we had the inconvenience of having to come downstairs to exchange them. Also that night we had dropped the remote behind the bed and there was a condom wrapper behind the bed so maybe there were slight oversights on the cleaning a bit but for what we needed this room for was basically a nice place to sleep for a trip out of town it was absolutely perfect. Overall the small mishaps of the hotel were not a deal breaker. I would recommend it.

Posted by , from San Pedro, CA on Aug 17, 2015

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3 out of 5

Big rooms, central location, friendly staff

Pros: Big room
Cons: Rate seemed high relative to quality of hotel
Location: In town for family event, so I did not explore other than eating pancakes at Stacks and getting shaved ice at Sno 2 Go.
I only spent one night here, from 9pm to 8am, so I didn't really have any time to do anything other than sleep and shower the following morning. Big rooms. Seems like a nice enough hotel, but I think it should have been less expensive for the nightly rate.

Posted by , from New York, NY on Aug 6, 2015

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About the Holiday Inn Santa Ana Orange County Airport, an IHG Hotel

Location 2726 S Grand Ave, Santa Ana, CA 92705

Property Features

Holiday Inn Santa Ana Orange County Airport, an IHG Hotel offers its guests an outdoor pool and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. There are 5 meeting rooms available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Santa Ana Orange County Airport, an IHG Hotel. Self parking is free. A complete renovation of Holiday Inn Santa Ana Orange County Airport, an IHG Hotel was completed in January 2021. This 3-star Santa Ana hotel is smoke free.

  • 178 guestrooms or units
  • 3 levels
  • 1800 sq m of conference space
  • Built in 1984
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Tustin Station (6 km / 3.7 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Santa Ana Orange County Airport, an IHG Hotel offers 178 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch LCD televisions come with premium satellite channels. This Santa Ana hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Toast to Toast - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, and debit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Tourism fee: USD 0.19 per accommodation, per night
  • 2 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Holiday Inn Orange Hotel Santa Ana County Airport
  • Holiday Inn Santa Ana Orange County Airport
  • Holiday Inn Santa Ana Orange County Airport Hotel
  • Holiday Inn Orange County Airport Hotel
  • Holiday Inn Santa Ana Orange County Airport Hotel
  • Holiday Inn Orange County Airport
  • Hotel Holiday Inn Santa Ana Orange County Airport Santa Ana
  • Santa Ana Holiday Inn Santa Ana Orange County Airport Hotel
  • Hotel Holiday Inn Santa Ana Orange County Airport
  • Holiday Inn Orange County Airport Hotel
  • Holiday Inn Santa Ana Orange County Airport Santa Ana
  • Santa Ana Orange County
  • Holiday Inn Santa Ana Orange County Airport
  • Holiday Inn Santa Ana Orange County Airport, an IHG Hotel Hotel

You should know

  • Pool access available from 8:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.