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"It was nice sized rooms and i see where they were going with their idea...but there was 3 cosmetics that could have been fixed...the lock on the door ... " More

By a verified traveler on Tue 27 Aug 2019

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Hotel Description

Hotel near Las Americas Premium Outlets in San Ysidro

In San Ysidro

Within 3 miles (5 km) of this San Ysidro hotel, you'll find Las Americas Premium Outlets and Tijuana Wax Museum. Tijuana City Hall and Centro Cultural Tijuana are also within 3 miles (5 km).

Outdoor pool

An outdoor pool, free self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Staff at the 24-hour front desk can provide around-the-clock assistance.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 115 guestrooms also offer free WiFi and TVs. Coffee/tea makers, free local calls, and desks are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$68* Per night/room Dec 5 - Dec 6

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Roll In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Knights Inn San Ysidro ratings based on 11 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Knights Inn San Ysidro

Everyone (7) Couples (1) Family (4)
1 out of 5
The sheets were stained and the pillows had yellow stains and a smell to them. Started to itch.

Posted by on Mar 28, 2021

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Comment from Hotel Management

Mar 30, 2021 by Manager

It's our ambition to give you a five star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

1 out of 5
I did not like when i entered i saw a roach in the bathroom. The shower was NOT CLEANED out had hair in the shower. Hole in blanket, shower had calcium buildup, rack in bathroom was dangling, the dresser was all tore up meaning: missing a drawer, other drawer broken another one dangling as well. The blinds were broken so people could see in. Good location for me for where i had to be.

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 16, 2019 by Manager

We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

4 out of 5
It was nice sized rooms and i see where they were going with their idea...but there was 3 cosmetics that could have been fixed...the lock on the door was broken, the chair had blood stains on it and the bathroom door had a foot sized hole in it.

Posted by on Aug 27, 2019

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Comment from Hotel Management

Aug 28, 2019 by Kniights inn Management

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

4 out of 5

Posted by on Jul 10, 2019

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Comment from Hotel Management

Jul 16, 2019 by Knights inn Management

Thank you for your time and valuable feed back

5 out of 5

Posted by on May 26, 2019

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Comment from Hotel Management

Jun 4, 2019 by Knights inn Management

thank you for your time and valuable feedback

4 out of 5
Excelente service and good prices for the quility of service thanks buen. Día

Posted by on Mar 5, 2019

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Comment from Hotel Management

Apr 17, 2019 by Knights Inn Manager

thank you for your feedback ! We hope to see you soon again . Have a wonderful day

4 out of 5
Clean hotel. The office staff doesn't pry into your business and don't trip really on dumb stuff

Posted by on Dec 16, 2018

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5 out of 5
Awesome.everything was great.staff is good and helpfful

Posted by , from San ysidro on Nov 20, 2018

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2 out of 5

rebuilding it, bit by bit

Pros: NO RUGS, that hold dust & junk & bugs. Love that change. TV is really nice, but the changer kinda stinks. Paint was nice. AC still works great.
Cons: As noted above. CLEAN THE SIDEWALKS!
Location: VERY nice library, cute rest behind the Chevron. WELL maintained pool. good bus service.
i have been using this motel for 12 years. super nice people, close to a couple decent restaurants, etc. close to the border! however! The room, newly painted, really cute mix of grey and brown, had NO CHAIRS! It had NO CLOTHES RACKS! And I was put in the GHETTO row, in the back. I saw three drug deals go down, in one night. Cops know of this issue, as they were there the day i left picking up a car involved in .... whatever. :-) They have a guard at night, which is great. Sadly, in that area, they need one all day as well. People jump over the back fence, and i personally observed two do it. Both were white males, so don't get all racist about this area.

Posted by , from Phoenix AZ on Apr 6, 2016

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1 out of 5

STAY AWAY!!!!

Don't let the pictures from website fool you! Terrible experience . I booked for 2 nights but immediately canceled my second night. They charged me for both nights and held my money for a week. As for the staff: they NEVER answer their phones ! I asked why, receptionist simply did not reply. Room: dirty towels, used, old pillows, and sheets from beds were dirty all well as ripped . I had to go to the local target and buy my own blankets and pillows for my first night because the ones they provided were disgusting! I asked for a non-smoking room and it reeked of cigarette smell! Worst hotel experience ever! DO NOT Reccomend this hotel whatsoever !

Posted by , from california on Aug 10, 2015

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Property Features

As a guest of Knights Inn San Ysidro, you'll find an outdoor pool, coffee/tea in a common area, and laundry facilities. WiFi is free in public spaces. Self parking is free. This San Ysidro hotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Knights Inn San Ysidro offers 115 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Premium cable television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs. This San Ysidro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Deep soaking tub
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15 per pet, per day
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Utility surcharge: USD 3.38 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Knights Inn Hotel San Ysidro
  • Knights Inn San Ysidro
  • San Ysidro Knights Inn
  • Knights Inn San Ysidro Hotel
  • Knights Inn San Ysidro Hotel
  • Knights Inn San Ysidro San Ysidro
  • Knights Inn San Ysidro Hotel San Ysidro

You should know

  • Pool access available from 10 AM to 10 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.