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"Proximity to our destination; family friendly ambience; good breakfast options and friendly staff. An area for consideration is that my daughter chec ... " More

By a verified traveler on Mon 16 May 2022

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Hotel Description

3.5-star hotel near Dominican University of California, connected to the convention center

In shopping district

You'll be within 3 miles (5 km) of Dominican University of California and 6 miles (10 km) of Mission San Rafael Arcangel with a stay here. Sweetwater Music Hall is within 12 miles (20 km) and Muir Woods National Monument is within 16 miles (25 km).

Renovated in 2020

This traditional hotel includes 3 restaurants, an indoor pool, and a 24-hour gym. Traveling on business? Take advantage of the 13 conference rooms, 24-hour business center, and airport shuttle. You'll appreciate the spa tub, bar/lounge, and laundry facilities.

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$153* Per night/room Feb 5 - Feb 6

Suite, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 6 Max

Suite, 2 Queen Beds, Accessible, Corner (Mobility, Bathtub)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton San Rafael Marin County ratings based on 18 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Embassy Suites by Hilton San Rafael Marin County

Everyone (10) Couples (2) Family (5)
5 out of 5
Proximity to our destination; family friendly ambience; good breakfast options and friendly staff. An area for consideration is that my daughter checked in a day earlier than I did and she as not offered the complimentary bag with bottled water.

Posted by on May 16, 2022

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Comment from Hotel Management

May 24, 2022 by Monica

Thank you for your feedback and we are sorry to hear your daughter did not receive the welcome bag for our Honors Silver, Gold and Diamond Members. We try our best to ensure the honors number is attached and again very sorry we missed this opportunity. We hope to see you again in the near future.

5 out of 5

Posted by on Feb 14, 2022

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5 out of 5

Posted by , from Venice on Nov 2, 2021

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2 out of 5
THE AIR CONDITIONER WAS ALMOST USELESS. NEED TO MOVE THE MICRO WAVE SHELVING BLOCKIN THE AIR, PLUS GIVE IT SOME POWER. TOTAL BULLS---T FOR THE WHOLE HOTEL

Posted by on Jul 31, 2021

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Comment from Hotel Management

Aug 3, 2021 by Clifton

Very disappointing to know we were unable to resolve the issues with the air conditioning. This matter has been shared with the staff here as we understand the importance of resolving issues immediately to ensure each guest is satisfied.

2 out of 5

Posted by on Jul 27, 2021

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4 out of 5
The suite was well appointed and comfortable. Sure miss the mini bar. We had only tea and not coffee, bummer. Everything was really good though and we will return

Posted by on Jul 18, 2021

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5 out of 5

Posted by on Mar 20, 2021

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3 out of 5
The biggest problem was that we booked this location SPECIFICALLY for the indoor pool! Our poor son had his trunks on when they told us the pool is shutdown until March! Nothing was stated on the booking. Hotel is undergoing reconstruction so a lot was in disarray. Staff seemed stressed out and rude! I am very disappointed in this ES!! We faithfully book here but this one was a complete disaster!

Posted by , from California on Feb 17, 2020

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4 out of 5

Posted by on Oct 25, 2019

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3 out of 5
Embassy Suites is normally a great chain. Unfortunately right now they are updating the hotel so extensively that the entire mid-section, pool, gym and some floors are draped with white tarps and unusable. I'm sure once construction is completed in Feb 2020 it will be nice, but for now I'd advise to skip this site.

Posted by on Oct 7, 2019

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About the Embassy Suites by Hilton San Rafael Marin County

Location 101 Mcinnis Pkwy, San Rafael, CA 94903

Property Features

Embassy Suites by Hilton San Rafael Marin County offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. You'll find a 24-hour business center on site. Event space at this hotel measures 19000 square feet (1765 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton San Rafael Marin County. Parking is available for a fee. A complete renovation of Embassy Suites by Hilton San Rafael Marin County was completed in February 2020. This 3.5-star San Rafael hotel is smoke free.

  • 1 building
  • 236 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 19000 sq ft of conference space
  • 1765 sq m of conference space
  • Built in 1990
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Embassy Suites by Hilton San Rafael Marin County offers 236 accommodations with MP3 docking stations and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This San Rafael hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided daily.

  • Separate bedroom
  • Sitting area
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception daily.

Red Oak Craft Bar - This restaurant specializes in Californian cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Marin Comfort Kitchen - Onsite theme restaurant. Open daily.

E'Terie Market - Onsite coffee shop. Open 24 hours. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 14
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel Rafael-Marin
  • Embassy Suites Hotel San Rafael-Marin County
  • Embassy Suites Rafael-Marin
  • Embassy Suites San Rafael-Marin County
  • Embassy Suites Hotel San Rafael - Marin County / San Rafael
  • Embassy Suites San Rafael
  • San Rafael Embassy Suites
  • Embassy Suites San Rafael Marin County Hotel
  • Embassy Suites Marin County Hotel
  • Embassy Suites Hilton San Rafael Marin County Hotel
  • Embassy Suites Marin County
  • Embassy Suites Hilton Marin County Hotel
  • Embassy Suites Hilton San Rafael Marin County
  • Embassy Suites Hilton Marin County
  • Embassy Suites by Hilton San Rafael Marin County Hotel
  • Embassy Suites by Hilton San Rafael Marin County San Rafael

You should know

  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Embassy Suites by Hilton San Rafael Marin County.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.