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4.5 out of 5

"Nice location. Primary complaint: telephone in room (219), was inoperable. I had misplaced my cell phone and attempted MANY times to make a call outs ... " More

By a verified traveler on Thu 13 May 2021

Hotel Description

Hotel near Ontario Mills Shopping Mall in Rancho Cucamonga

Close to airport

You'll be within 2 miles (3 km) of Ontario Mills Shopping Mall and 6 miles (10 km) of Ontario Convention Center with a stay here. Victoria Gardens and Chaffey College are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free self parking, and a free airport shuttle. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. There's dry cleaning and multilingual staff can provide around-the-clock assistance.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and microwaves, the 93 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Coffee/tea makers, free newspapers, and free local calls are also available.

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$133* Per night/room Aug 8 - Aug 9

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking (MOBILITY)

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Holiday Inn Express & Suites Rancho Cucamonga, an IHG Hotel ratings based on 24 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites Rancho Cucamonga, an IHG Hotel

Everyone (8) Family (2)
1 out of 5

Posted by on May 28, 2021

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3 out of 5
Nice location. Primary complaint: telephone in room (219), was inoperable. I had misplaced my cell phone and attempted MANY times to make a call outside. Front desk insisted on instructing me on how to place my call. I finally had to dress and go to front desk and ask your employee to place the call for me. The whole incident was terribly inconvenient not only for me but my daughter who had already left the area, which I was desperately trying to avoid. You might want to have that phone checked out!

Posted by on May 13, 2021

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5 out of 5
Great hotel, close to restaurants, a mall and the freeway.

Posted by on Oct 17, 2020

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5 out of 5
Excellent place to stay! Will definitely return for additional stays

Posted by on Jul 21, 2019

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3 out of 5

Posted by on Apr 8, 2019

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5 out of 5
Fast and friendly check in. Really nice rooms. Nice location near the mall

Posted by on Feb 10, 2019

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4 out of 5

Posted by on Oct 15, 2018

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4 out of 5

Spartan weekend

Room was clean. A little awkward with the way it was situated but clean, comfortable and the price was good. Will stay here again later this year

Posted by , from California on Jan 29, 2018

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5 out of 5

Close to restaurants and shopping. Close to Church

Liz, front desk at night, was very accomodating. I walked to the restaurant for dinner every night. Breakfast is free and the food is adequate. The ladies are efficient in the breakfast room.

Posted by on Apr 12, 2017

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5 out of 5
Cons: There needs be a sign at business center indicating which computer controls the printer. They have 2 computers but printer only connected to one.
All of the staff was always very friendly and very helpful with suggestions of where to eat, etc.

Posted by on Jul 30, 2015

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Comment from Hotel Management

Aug 11, 2015 by MOD

Thank you for taking the time to post a review and for the 5 stars.We appreciate your loyalty and business and hope to see you back soon.

About the Holiday Inn Express & Suites Rancho Cucamonga, an IHG Hotel

Location 9589 Milliken Avenue, Rancho Cucamonga, CA 91730

Property Features

Free breakfast is available daily. Public spaces have free WiFi and wired Internet. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Holiday Inn Express & Suites Rancho Cucamonga, an IHG Hotel also features multilingual staff, dry cleaning/laundry services, and a front desk safe. Free self parking is available. This Rancho Cucamonga hotel is smoke free.

  • 93 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Los Angeles - Ontario Intl. Airport (ONT) (6.3 km / 3.9 mi)
  • Train station: Rancho Cucamonga Station (1.6 km / 1 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express & Suites Rancho Cucamonga, an IHG Hotel offers 93 air-conditioned accommodations with safes and complimentary newspapers. 40-inch flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers. This Rancho Cucamonga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Holiday Inn Express & Suites Rancho Cucamonga, an IHG Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Holiday Inn Express Hotel Rancho Cucamonga
  • Holiday Inn Express Rancho Cucamonga
  • Rancho Cucamonga Holiday Inn Express
  • Holiday Inn Express Rancho Cucamonga Hotel
  • Holiday Inn Express Suites Rancho Cucamonga
  • Inn Express Rancho Cucamonga
  • Holiday Inn Express Suites Rancho Cucamonga

You should know

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.