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"The staff is very accommodating and do their best to fulfill any requests. " More

By a verified traveler on Tue 14 Jan 2020

Hotel Description

3-star hotel near Ontario Mills Shopping Mall

City center stay

Stay at this Rancho Cucamonga hotel and you'll be within half a mile (1 km) of Ontario Mills Shopping Mall and 2 miles (3 km) of Toyota Arena. Rancho Cucamonga Epicenter and Scandia Amusement Park are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and pillow menus, the 122 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with digital channels. Refrigerators, microwaves, and room service are also available. Weekly housekeeping is available.

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$121* Per night/room Aug 22 - Aug 23

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Garden Inn Ontario/Rancho Cucamonga ratings based on 10 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Garden Inn Ontario/Rancho Cucamonga

Everyone (5) Couples (1) Family (3)
1 out of 5
THE FRONTLINE WAS EXCELLENT AND SO WAS THE CUSTOMER SERVICE.

Posted by , from Snellville, GA on Oct 18, 2020

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Comment from Hotel Management

Oct 20, 2020 by Madyson

Thank you for your feedback.

5 out of 5
The staff is very accommodating and do their best to fulfill any requests.

Posted by on Jan 14, 2020

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Comment from Hotel Management

Jan 15, 2020 by Dani

Thank you for your feedback!

1 out of 5

Posted by on Dec 23, 2019

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Comment from Hotel Management

Dec 30, 2019 by Dani

Thank you for your feedback.

5 out of 5
Clean. Tidy. Felt safe. Comfy pillows and soft towels. Nice bed. Quiet - no freeway noise. Walkable to restaurants. Friendly staff.

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 12, 2019 by Dani

Thank you for your review! We are happy to hear you enjoyed your stay with us.

4 out of 5

Posted by on Jun 26, 2019

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Comment from Hotel Management

Jun 26, 2019 by Dani

Thank you!

5 out of 5

Ladies Weekend

I had stayed here before in 2013. Had a very good experience so I decided to try it again and was not disappointed. The Staff was amazing. Since there were 4 people in the room I thought the beds were small (double beds instead of queensized). Overall, a good experience.

Posted by , from Phoenix, AZ on Jul 13, 2016

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5 out of 5

The room was large and roomy.

Friendly staff at check in. Also we had breakfast in the restraunt the next day. Food was good and the service experience was excellent. We had made reservations at another nearby hotel a week earlier for the next day. We both wished we could have stayed here for one more night. Nice short walk to nearby eateries.

Posted by , from Buellton, California on Jun 26, 2016

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5 out of 5

Nice hotel in a quiet area.

Quiet area. Clean hotel. No free breakfast. Staff was very friendly.

Posted by , from Chandler, Arizona on Oct 5, 2015

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Comment from Hotel Management

Oct 13, 2015 by Cindy D.

Thank you Karl for your feedback. We are glad that you enjoyed your stay and our friendly staff.

2 out of 5

Hotel was nice and clean, but...

Pros: Close restaurants, Free Internet, across from ontario mills, near victoria gardens, nice and clean
Cons: indoor pool not heated, pillows are too soft
Our main concerns were finding a hotel with a refrigerator, microwave and an indoor pool since we have young children. We were pleased with our stay at another Hilton brand hotel that we booked a room at this hotel in Rancho Cucamonga to visit family. The staff was nice, but not nearly as courteous as the other hotel we stayed at. It was great to have complimentary wireless internet and parking. The hotel is located across the street from Ontario Mills and various restaurants. The bed was comfortable, but the pillows were too soft for my taste. My overall rating was fair because we were really disappointed that the pool was not heated even though on some of the hotel booking sites, it advertises that the pool is heated. I think this hotel is one of the few that have an indoor pool, but this will not be my first choice when I need to stay in this area.

Posted by , from San Diego, CA on Aug 23, 2011

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5 out of 5

Very nice, clean and friendly staff.

We stayed at the Hilton Gardens directly across the street from Ontario Mills Mall, we spent the night on 11/27 and 11/28 to avoid the long drive home from visiting our families that live in this area. The room was very nice and clean and comfortable we ate breakfast both days at their restaurant, which was delicious. You can order any kind of egg combo with either Waffles, French Toast and or Pancakes with your choice of sides like potato balls, bacon, and or sausage. Plus you can help yourself to all the milk, juices,coffee,tea,bagels,fruit, yogurt, and cereal all for only $9.95. Our room package has breakfast included in the price. It was called ""Breakfast n Bed"" The only misunderstanding we had was, we thought the Breakfast n Bed package means that they brought the breakfast to our room, WRONG, they give you a ticket when you check in and you have to show it to the waitress at the restaurant and then you can eat whatever you want.

Posted by on Dec 3, 2008

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About the Hilton Garden Inn Ontario/Rancho Cucamonga

Location 11481 Mission Vista Drive, Rancho Cucamonga, CA 91730

Property Features

Hilton Garden Inn Ontario/Rancho Cucamonga offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1323 square feet (119 square meters). A terrace, gift shops/newsstands, and a picnic area are also featured at the business-friendly Hilton Garden Inn Ontario/Rancho Cucamonga. Self parking is free. This 3-star Rancho Cucamonga hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 4 levels
  • 1323 sq ft of conference space
  • 119 sq m of conference space
  • Built in 2006
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Los Angeles - Ontario Intl. Airport (ONT) (6.4 km / 4 mi)
  • Train station: Rancho Cucamonga Station (2.5 km / 1.6 mi)
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Ontario/Rancho Cucamonga offers 122 accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided weekly.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Rollaway beds (free)
  • Housekeeping (weekly)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 9:00 AM.

Great American Grille - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 10.00 for adults, USD 10.00 and USD 10.00 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Ontario/Rancho
  • Hilton Garden Inn Ontario/Rancho Cucamonga
  • Hilton Garden Inn Ontario/Rancho Hotel
  • Hilton Garden Inn Ontario/Rancho Hotel Cucamonga
  • Hilton Garden Inn Ontario/Rancho Cucamonga Hotel
  • Hilton Garn Inn OntarioRancho
  • Hilton Garden Inn Ontario/Rancho Cucamonga Hotel
  • Hilton Garden Inn Ontario/Rancho Cucamonga Rancho Cucamonga

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.