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"The staff is very accommodating and do their best to fulfill any requests. " More

By a verified traveler on Tue 14 Jan 2020

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Hotel Description

3-star hotel perfect for exploring Rancho Cucamonga

City center stay

Stay at this Rancho Cucamonga hotel and you'll be within half a mile (1 km) of Ontario Mills Shopping Mall and 2 miles (3 km) of iFLY Indoor Skydiving - Ontario. Toyota Arena and Rancho Cucamonga Epicenter are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. There's a 24-hour gym on site, and a 24-hour front desk and a terrace are also provided.

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$171* Per night/room Sep 4 - Sep 5

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Garden Inn Ontario/Rancho Cucamonga ratings based on 11 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Garden Inn Ontario/Rancho Cucamonga

Everyone (5) Couples (2) Family (4)
5 out of 5
It was great

Posted by on Sep 21, 2021

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Comment from Hotel Management

Oct 1, 2021 by Madyson

Thank you for your feedback!

1 out of 5
THE FRONTLINE WAS EXCELLENT AND SO WAS THE CUSTOMER SERVICE.

Posted by , from Snellville, GA on Oct 18, 2020

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Comment from Hotel Management

Oct 20, 2020 by Madyson

Thank you for your feedback.

5 out of 5
The staff is very accommodating and do their best to fulfill any requests.

Posted by on Jan 14, 2020

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Comment from Hotel Management

Jan 15, 2020 by Dani

Thank you for your feedback!

1 out of 5

Posted by on Dec 23, 2019

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Comment from Hotel Management

Dec 30, 2019 by Dani

Thank you for your feedback.

5 out of 5
Clean. Tidy. Felt safe. Comfy pillows and soft towels. Nice bed. Quiet - no freeway noise. Walkable to restaurants. Friendly staff.

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 12, 2019 by Dani

Thank you for your review! We are happy to hear you enjoyed your stay with us.

4 out of 5

Posted by on Jun 26, 2019

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Comment from Hotel Management

Jun 26, 2019 by Dani

Thank you!

5 out of 5

Ladies Weekend

I had stayed here before in 2013. Had a very good experience so I decided to try it again and was not disappointed. The Staff was amazing. Since there were 4 people in the room I thought the beds were small (double beds instead of queensized). Overall, a good experience.

Posted by , from Phoenix, AZ on Jul 13, 2016

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5 out of 5

The room was large and roomy.

Friendly staff at check in. Also we had breakfast in the restraunt the next day. Food was good and the service experience was excellent. We had made reservations at another nearby hotel a week earlier for the next day. We both wished we could have stayed here for one more night. Nice short walk to nearby eateries.

Posted by , from Buellton, California on Jun 26, 2016

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5 out of 5

Nice hotel in a quiet area.

Quiet area. Clean hotel. No free breakfast. Staff was very friendly.

Posted by , from Chandler, Arizona on Oct 5, 2015

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Comment from Hotel Management

Oct 13, 2015 by Cindy D.

Thank you Karl for your feedback. We are glad that you enjoyed your stay and our friendly staff.

2 out of 5

Hotel was nice and clean, but...

Pros: Close restaurants, Free Internet, across from ontario mills, near victoria gardens, nice and clean
Cons: indoor pool not heated, pillows are too soft
Our main concerns were finding a hotel with a refrigerator, microwave and an indoor pool since we have young children. We were pleased with our stay at another Hilton brand hotel that we booked a room at this hotel in Rancho Cucamonga to visit family. The staff was nice, but not nearly as courteous as the other hotel we stayed at. It was great to have complimentary wireless internet and parking. The hotel is located across the street from Ontario Mills and various restaurants. The bed was comfortable, but the pillows were too soft for my taste. My overall rating was fair because we were really disappointed that the pool was not heated even though on some of the hotel booking sites, it advertises that the pool is heated. I think this hotel is one of the few that have an indoor pool, but this will not be my first choice when I need to stay in this area.

Posted by , from San Diego, CA on Aug 23, 2011

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About the Hilton Garden Inn Ontario/Rancho Cucamonga

Location 11481 Mission Vista Drive, Rancho Cucamonga, CA 91730

Property Features

Hilton Garden Inn Ontario/Rancho Cucamonga offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1323 square feet (119 square meters). A terrace, gift shops/newsstands, and a picnic area are also featured at the business-friendly Hilton Garden Inn Ontario/Rancho Cucamonga. Parking is available for a fee. This 3-star Rancho Cucamonga hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 4 levels
  • 1323 sq ft of conference space
  • 119 sq m of conference space
  • Built in 2006
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Train station: Rancho Cucamonga Station (2 km / 1.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Ontario/Rancho Cucamonga offers 122 accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 9:00 AM.

Great American Grille - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 10.00 for adults, USD 10.00 and USD 10.00 for children (approximately)
  • Uncovered self parking fee: USD 8.00 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Ontario/Rancho
  • Hilton Garden Inn Ontario/Rancho Cucamonga
  • Hilton Garden Inn Ontario/Rancho Hotel
  • Hilton Garden Inn Ontario/Rancho Hotel Cucamonga
  • Hilton Garden Inn Ontario/Rancho Cucamonga Hotel
  • Hilton Garn Inn OntarioRancho
  • Hilton Garden Inn Ontario/Rancho Cucamonga Hotel
  • Hilton Garden Inn Ontario/Rancho Cucamonga Rancho Cucamonga

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.